Mobile IT troubleshooter
Australia
- Current
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- Contributor and member of the Ubuntu Server team at Ubuntu
- Owner at ITmaze
- Past
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- Manager Helpdesk at Curtin University of Technology
- Multimedia Developer at Curtin University of Technology
- Presenter, Producer Online Computing Radio (part-time) at Radio 927, 6NR (CBAA)
- Helpdesk Operator, Multimedia Developer at Curtin University of Technology
- Presenter, Producer at Radio RTR FM
- Software Developer at University of Western Australia
- Software Developer at Holec Hazemeyer
- Standard Operations Writer at Centocore Europe
- Software Developer at Aackosoft
- Connections
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47
connections
- Industry
- Information Technology and Services
- Websites
Onno Benschop’s Summary
IT consultant with experience in a wide variety of technologies.
Focus on rural communications, satellite, VoIP. General troubleshooter with extensive software development experience. I aim to inspire business to investigate the benefits of Information Technology in their organisation.
Onno Benschop’s Specialties:
Business continuity services for SME, IT troubleshooting, networking, training
Onno Benschop’s Experience
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Contributor and member of the Ubuntu Server team
Ubuntu
(Non-Profit; Computer Software industry)
April 2008 — Present (1 year 8 months)
I've been fixing bugs and assisting members of the Ubuntu Server team.
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Owner
ITmaze
(Information Technology and Services industry)
1998 — Present (11 years )
Provide IT consultancy services to SME, Education and Government.
Services vary widely in scope from:
* providing individual training to large group seminars
* supplying application support to custom software development
* introducing system backups to designing and implementing business continuity processes
* building web-sites to rolling out large volume CMS systems
* installing ADSL to installing 2-way vSat satellite internet systems -
Manager Helpdesk
Curtin University of Technology
(Educational Institution; 5001-10,000 employees; Higher Education industry)
1997 — 1998 (1 year )
Increased number of calls handled by 100%.
Reduced staff turnover by 75%.
Developed staff training units. -
Multimedia Developer
Curtin University of Technology
(Educational Institution; 5001-10,000 employees; Higher Education industry)
1994 — 1997 (3 years )
Managed software development projects.
Developed multimedia products as teaching aids.
Increased IT awareness on campus. -
Presenter, Producer Online Computing Radio (part-time)
Radio 927, 6NR (CBAA)
(Educational Institution; 11-50 employees; Broadcast Media industry)
1993 — 1997 (4 years )
Created National radio program about computing and IT with over 1200 interviews.
Produced Australia's first Live Internet Audio broadcast.
Awarded employee performance bonus. -
Helpdesk Operator, Multimedia Developer
Curtin University of Technology
(Educational Institution; 5001-10,000 employees; Higher Education industry)
1992 — 1994 (2 years )
Supported and trained staff and students.
Implemented Standard Operating Procedures for call management and problem resolution. -
Presenter, Producer
Radio RTR FM
(Non-Profit; 1-10 employees; Broadcast Media industry)
1991 — 1992 (1 year )
Provided IT support to 5 permanent and 150 volunteer staff.
Developed radio skills and presented over 1000 hours of radio programming -
Software Developer
University of Western Australia
(Educational Institution; 5001-10,000 employees; Higher Education industry)
1990 — 1991 (1 year )
Increased software sales by 50%.
Implemented Standard Operating Procedures for Documentation. -
Software Developer
Holec Hazemeyer
(Public Company; 11-50 employees; Electrical/Electronic Manufacturing industry)
1989 — 1990 (1 year )
Increased software-reporting speeds by 400%.
Managed software support for 250 clients. -
Standard Operations Writer
Centocore Europe
(Public Company; 51-200 employees; Biotechnology industry)
1988 — 1989 (1 year )
Developed Standard Operating Procedures for biochemical processes.
Implemented database management procedures. -
Software Developer
Aackosoft
(Privately Held; 1-10 employees; Information Technology and Services industry)
1985 — 1986 (1 year )
I was responsible for re-mastering game tapes for the VIC-20, the ZX-Spectrum (and ZX-81).
Additional Information
Onno Benschop’s Websites:
Onno Benschop’s Interests:
Ubuntu Linux, Satellite Communications, Teaching, Public Speaking, Scrabble
Onno Benschop’s Groups:
Western Australian Macintosh User Group (WAMUG), Perth Linux User Group (PLUG), FAQTS, phpBuilder , World Solar Challenge
Onno Benschop’s Contact Settings
Interested In:
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
