Technical Account Manager
San Francisco Bay Area
- Current
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- Technical Account Manager at DataCore Software
- Freelance Programming and Web Design at Freelance
- Past
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- Consulting / Programming / QA testing, Storage Networking Software at Datacore Software
- Freelance Programmer and DBA consultant at Info 2 Extreme, Inc.
- System Engineer / Automation Engineer at Ultimate Software
- Senior Technical Product Manager, Storage Networking Software at Datacore Software
- Product Manager, Telecom Equipment at Immix Telecom
- Education
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- Ecole pour les Etudes et la Recherche Informatique Electronique
- IUT Montpellier
- LTS Lasalle
- Recommended
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18 people have recommended Olivier - Connections
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116
connections
- Industry
- Information Technology and Services
- Websites
Olivier Rossi’s Summary
15 years experience in software, internet, telephony and networking disciplines, I have held several positions ranging from associate technical product manager to system engineer, technical sales, programmer, web developer, tech support manager, SAN engineer, product evangelist, tech account manager ... Anything from pure R&D to customer facing roles.
I have worked for several types of companies ranging from a "2 men" startup to a full blown "corporate" environment.
I currently work in the hotest Storage Virtualization company there is today: DataCore Software.
My role as a Technical Account Manager is to manage and grow our channel and VARs, provide deep-dive technical training, evangelize our products, present and demo our software, provide SAN architecture insight ...
Feel free to contact me at orossi[AT]datacore[DOT]com and I'll be happy to take you on a Storage Virtualization tour.
Olivier Rossi’s Experience
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Technical Account Manager
DataCore Software
(Privately Held; Computer Software industry)
April 2008 — Present (1 year 4 months)
DataCore is an ISV focusing on Storage Virtualization (http://www.datacore.com).
I focus on developing our VAR coverage in the West coast and more specifically in the bay area. -
Freelance Programming and Web Design
Freelance
(Computer Software industry)
May 2003 — Present (6 years 3 months)
Web: http://webdesign.alexssi-creations.com
· Offer Web design ASP.NET/SQL200x. Will also support legacy classic asp (strong experience) and PHP/mySQL (less experience).
· Webmaster services and SEO advices for small companies without IT department.
- Small network infratructure deployment and design. -
Consulting / Programming / QA testing, Storage Networking Software
Datacore Software
(Privately Held; 51-200 employees; Computer Software industry)
September 2004 — April 2008 (3 years 8 months)
·Design and Implementation of online activation and license activation mechanism for the SANmelody™ Storage Server software. Web interface designed using ASP wrapped around a shopping cart solution from ShopSite™. BackOffice database is SQL2000 Server.
·Web programmer.
·Provide technical expertise for Microsoft Cluster related QA testing.
·Intensely involved in product testing.
·Setup and configure Microsoft Cluster with MPIO driver and DataCore as Storage backend.
·Setup and configure Microsoft Cluster using DataCore Virtual LUNs served over iSCSI (Microsoft iSCSI initiator).
·Provide technical expertise for Microsoft HCT test suite product compliance. -
Freelance Programmer and DBA consultant
Info 2 Extreme, Inc.
(Privately Held; 11-50 employees; Internet industry)
December 2006 — April 2008 (1 year 5 months)
- Currently working on a non disclosable project involving ASP.NET, SQL2005, video streaming (on monthly retainer).
- DBA services and programming.
- Consult on various subject spanning SANs, Database best pratices, ASP, ASP.NET, Disaster Recovery Technologies and Methods, programming and shell scripting issues.
- Customer interaction and account management.
www.i2x.net -
System Engineer / Automation Engineer
Ultimate Software
(Public Company; 501-1000 employees; ULTI; Computer Software industry)
September 2004 — October 2006 (2 years 2 months)
·Maintain 100+ server farm (Web, SQL, AD, Backup, Virtual servers)
·Managing a 3TB+ SAN Fabric and iSCSI - NetApp™ Storage Appliance.
·SQL2000 DB admin.
·Setup and configure SQL2000 on Microsoft™ cluster server.
·Install new releases of UltiPro™ (HR & Payroll Software) and provide first level application debugging.
·Documentation technical review and update.
·Design/Implementation/Support of the Automation Internal Website used to track the status of test environments, collect performance test results and provide upper management with the necessary reports to assess the quality of Ultimate Software products. Web Interface designed in C# with SQL database and SQL Reporting Services.
·Design, Implementation and Support of IT related scripting including AD, WMI and others.
·Provide IT support for the entire Automation department.
·Development of an automated test Environement for MS-patches qualification (service developped in C# using WSUS api, Back-End results saved in SQL DB) -
Senior Technical Product Manager, Storage Networking Software
Datacore Software
(Privately Held; 51-200 employees; Computer Software industry)
August 2000 — September 2004 (4 years 2 months)
Technical Product Manager reporting to VP of Product Development, responsible for product rollout from engineering to cross-functional groups. Work closely with CTO and VP of Software Engineering to map requirements into product deliverables, timetables and customer-demonstrable capabilities.
·Technology transfer from engineering into other Dept.
·Assist sales as primary engineering representative.
·Identify/prioritize product enhancements working with Customer Support and Marketing.
·Coordinate product requirements and long range product roadmap within Engineering
·Assist in drafting and reviewing technical manuals
·Manage 2 system engineers responsible for validating 3rd party software integration
·Product testing, both hands on and by providing guidance for functional test plans to anticipate large scale product deployment of Global 2000 enterprise customers
·Product certification and driver signing tests using Microsoft Hardware Compatibility test suite. -
Product Manager, Telecom Equipment
Immix Telecom
(Privately Held; 11-50 employees; Telecommunications industry)
August 1997 — August 2000 (3 years 1 month)
Product Manager
·Product positioning within and outside the company.
·Product/Project manager for PC-RMS system software used to remotely manage and upgrade firmware for auto-dialers through the Public Switched Telephone Network.
·Provided training and positioning.
·International travels to customer sites for trade shows, professional services, sales, and support.
Customer Support Manager
·Supervised a team of 6 customer support representatives.
·Promoted the use of a CS database to improve customer support response time.
·Participated in meetings with engineering to provide feedback to customer.
Software Engineer
·Development of the PC-RMS software and then led the project(Visual Basic)
·Development of the IVR software (interactive voice response) and led the project(C++)
·Hiring/Manage 3 software engineers.
·Designed Software Management tools for auto-dialers, programming wizard and compiler, remote monitoring and log analysis tools(Visual Basic)
Olivier Rossi’s Education
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Ecole pour les Etudes et la Recherche Informatique Electronique
Master of Science , Computer Science and Electrical Engineering , 1993 — 1996
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IUT Montpellier
Bachelor of Science , Computer Engineering , June 1991 — June 1993
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LTS Lasalle
Bachelor of Science , Process Control and Automation , 1990 — 1992
Additional Information
Olivier Rossi’s Websites:
Olivier Rossi’s Interests:
Family, Hiking, Biking, Web tweaking and other geeky stuff ...
Olivier Rossi’s Groups:
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VMware Virtualization & Cloud Computing Group -
The Storage Networking Industry Association -
Storage: SAN, NAS -
DataCore Software Group -
Virtualization Solutions
Olivier Rossi’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- business deals
- reference requests
- getting back in touch
