
Information Technology & Services Consultant and Contractor
Belgium

Information Technology & Services Consultant and Contractor
Belgium
Banking sector from 2008
Pharmaceutical sector from 2005 to 2007
* Implementation of Service management processes (ITIL)
- Process flow definition and improvement
- Incident management (Service Request Management implementation in Remedy)
- KPI analysis
- Configuration management
- Change Management
- Release management (DSL, Versioning (Tortoise SubVersion), ...)
- Service Level Management (SLA, OLA, Service Catalog, ...)
* Migration management on an european software deployment project called CSM (Clinical Sites Management)
Banking sector from 1998 to 2005 :
* Technical Analyst and software developer (Delphi)
* Intranet development (Visual Interdev, VB, ASP, COM)
* CSI Banktrade Documentary Trade package implementation (Mainfraime/Cobol)
16 years of IT experience
5 years of experience in financial (bank-insurance) software development
Interests :
Search Engine Opmitisation, ITSM, MindMapping
* Microsoft Certified Professional
* ITIL Foundation Certified
* Several Brainbench certifications
- SQL Server Programming
- Computer fundamentals (Win XP)
- Computer technical support
- RDBMS concepts
- Programmer/analyst aptitude
- Math fundamentals
- General sciences
- ITIL concepts
Visual Basic 6, Delphi, Pascal, C, ASP, HTML, Cobol, Visual Interdev 6, .Net framework, Access, SQL Server, Win 98/NT/2000/XP, mainfraime IBM/Unisys/Modcomp AEG/Siemens, Unix/Sinix, Business Objects
Service management (ITIL)
(Public Company; 10,001 or more employees; ING; Banking industry)
March 2008 — Present (1 year 10 months)
For Real Solutions
Retail Channels Belgium (HomeBank, SelfBank, Telelink, Isabel,...)
(Information Technology and Services industry)
2008 — Present (1 year )
(Information Technology and Services industry)
2008 — Present (1 year )
(Public Company; 5001-10,000 employees; UCB; Pharmaceuticals industry)
December 2005 — December 2007 (2 years 1 month)
For LACO Information Services
* Implementation of Service management (ITIL)
- Incident management (Remedy)
- Change Management
- Release management (DSL, Versioning (Tortoise SubVersion), ...)
- Service Level Management (SLA)
* Migration management on an european software deployment project called CSM (Clinical Sites Management)
(Public Company; 5001-10,000 employees; Banking industry)
June 2001 — November 2005 (4 years 6 months)
For LACO Information Services
Intranet development (ASP, VB, COM)
Technical analysis, development, testing and documentation in several mainfraime projects (Unisys/Cobol)
(Privately Held; 201-500 employees; Automotive industry)
September 1999 — June 2001 (1 year 10 months)
For Sylis Belgium
Client/server projet (VB6/Access/WinNT)
Technical analyst and sofware developer of global project for mechanicals parts containers management
(Privately Held; 51-200 employees; Financial Services industry)
July 1998 — September 1999 (1 year 3 months)
Development, testing and documentation in mainfraime (Siemens Sinix/Cobol) projects
Client/server development (Delphi/WinNT)
(Public Company; 1001-5000 employees; Government Administration industry)
February 1995 — July 1998 (3 years 6 months)
Computer science 1988 — 1991
- The Fallingwater of Frank Lhoyd Wright - The Noailles' house of Robert Mallet-Stevens at Hyères (South of France) - The « Long Chair » and the chairs « LC1 » of Le Corbusier - The Stoclet palace of Josef Hoffmann at Brussels - Gustave Klimt - Franquin and Jijé - Frank Sinatra and Miles Davis - St Germain and Marc Moulin - The Jaguar type E 1967 and the BMW CSL 3.0 1974 - The « 3 Suisses » house of Philippe Starck - The Cité Radieuse of Le Corbusier at Marseille - Novels and essais of Stephan Libersky - The Amarone della Valpolicella 1997 - Grappa and all white and dry alcohols - Italy and South of France - My Canon EOS 350D - Muffins and blueberry tart - Lost, Desperate Housewifes, Taken, X-Files and The Soprano’s - The 24 Hours of Spa-Francorchamps - The restaurant «La fin de siècle» at Brussels - Alfred Hitchkock, Woody Allen and Quentin Tarantino - The photos of Steve McQueen by William Plaxton - Theater - « The big Lebowsky » directed by the Cohen's
Microsoft Certified Professional
BrainBench certifications :
Computer Fundamentals (Win XP)
Computer Technical Support
RDBMS Concepts
Math Fundamentals
ITIL Essentials