
IT team leader at Neurosoft Greece
Greece

IT team leader at Neurosoft Greece
Greece
Olivier Dovelos
ΦΥΛΗΣ 186 11251 ΑΘΗΝΑ Tel : +306949879676 /
E-mail: odovel@gmail.com Nationality : French Age :29 Single, European driving licence (A+B)
Languages
French/English/Greek Fluent -- Spanish Begginer
PROFILE
Well organised, hands on IT management and training professional with transferable skills acquired within multi-site European businesses. Headed end to end projects, communicating with people at all levels and interfacing between IT and business users. Implemented strategies and introduced change to achieve sustainable advantage with cost efficiencies, displayed excellent interpersonal abilities with departmental groups.
Seeking a Senior IT or Group IT Manager position in Greece to continue career progression.
SQL Server 2005, Oracle 8i
Windows 2003 / Active Directory, Clustering Linux Redhat, Sun Solaris 9
Citrix MetaFrame / Presentation Server / Xpe Xenapp, CAG,CSG, Softricity, VMWare, ESX Uniprint, RMS
Exchange 2007, Lotus Notes, Sharepoint 2007
TCP/IP, Ethernet, VPN, VoIP, Cisco HP / EMC SAN , FC, I-SCSI
Arcserve/ BackupExec, Doubletake
IIS, Apache, Dreamweaver, MS ISA Proxy, Linux Squid Proxy
ERP/SCM/CRM Crystal Reports MS Office Visio, Project, SMS 2003, WSUS Prince2, UML, Merise, ITIL
(Privately Held; Computer Software industry)
June 2009 — Present (6 months)
Technical Support Manager (Team of 2)
Internal IT Projects :
Server consolidation and virtualisation, SAN implementation,Sharepoint Project,Mobile email, Helpdesk software implementation,ITIL
Customer oriented IT projects :
Design fail-safe systems in order to deliver turnkey solutions to Neurosoft's customers
Research on new technologies in order to improve the infrastructures for Neurosofts software packages and projects.
(Information Technology and Services industry)
November 2008 — June 2009 (8 months)
Worked as a freelance consultant in Kiev(Ukraine) on various outsourced IT projects with local and foreign companies
(Information Technology and Services industry)
September 2007 — September 2008 (1 year 1 month)
Responsible for DR projects for various Legal and Financial firms in central London.
Team technical mentoring on SAN technologies, ESX and Citrix
(Industrial Automation industry)
March 2006 — September 2007 (1 year 7 months)
Worked on group projects, provided IT management and support to France and Italy sites.
Researched then restructured the IT systems in France and Italy integrating a child domain in the existing Active Directory setup.
Implemented Citrix 4.0 and upgraded to 4.5 later on.
Managed budget of £70k, negotiated contractor and software licence pricing. Managed the hardware vendors, KPIs and monthly reports.
Improved corporate communications. Allowed management to retain contact with field staff and other key personnel.
Built an ESX infrastructure on a fibre channel SAN with 25 virtual servers. Migrated POP3 mail to common Exchange 2003 server after eight acquisitions. Implemented Blackberry
Consolidated data on SAN, used VMWare virtualisation, built load balanced VPN systems. Installed Citrix Secure Gateway for remote and home workers.
Recruited an assistant to oversee the 1st Line support activities.
(Public Company; 10,001 or more employees; ALU; Telecommunications industry)
December 2005 — March 2006 (4 months)
Worked on international project that consolidated incompatible databases for numerous Alcanet customers worldwide, hosted on a clustered environment and converted to a Microsoft SQL infrastructure.
Completed database and technical environment audit for the migration plan, co-ordinated between Database team and Windows Systems team.
Analysed individual country situations, interviewed users to develop bespoke plans.
Created SQL scripts to standardise all backups at the Data Centre.
(Privately Held; 10,001 or more employees; Banking industry)
May 2005 — December 2005 (8 months)
Audited and analysed the existing IT platform, proposed changes, supervised the progress.
Installed Citrix RMS with Oracle database to monitor KPIs on the Citrix infrastructure. Co-ordinated with other experts on capacity planning architecture.
Trained administrators on Citrix, Nfuse, CSG, and Citrix Secure Gateway.
Supported other projects, gave advice, completed troubleshooting, and provided 2nd and 3rd level support.
(Privately Held; 201-500 employees; Computer Hardware industry)
April 2004 — May 2005 (1 year 2 months)
Provided training and consultancy services at two sites for Crystal Reports, Windows 2003, Exchange 2003, Active Directory, Citrix, Networking, TCP/IP and security.
Set up PC Lab with virtual servers to facilitate hands on sessions. Built customized Crystal reports with databases to encourage students to produce practical solutions.
Developed a network training programme, with overheads and materials for courses.
(Chemicals industry)
July 1999 — April 2004 (4 years 10 months)
Managed and negotiated with suppliers for maintenance, hardware, software and licensing.
Oversaw the EDI / ERP integration, interfacing between ERP and other SQL databases
Developed reporting system for stock statistics and accounting, for sales and marketing.
Maintained and supported infrastructure; network, systems and database, led technological research for IT infrastructure evolution.
Initiated the Citrix Metaframe architecture, installed Exchange 5.5 e-mail server, Internet and antivirus gateways, ISA server.
Managed migrations / integrations; Exchange 5.5 Active Directory, Windows, SQL Server.
Used analytical skills to troubleshoot, investigate and resolve database problems, ensure continuity, and complete disaster recovery (DR/BCP) activities.
Conceived SQL database and web interface for incident management and quality tracking.
Certified the Information system ISO 9001 Quality standard using ITIL documentation.
(Telecommunications industry)
July 1998 — July 1999 (1 year 1 month)
Provided technical and local development support, consultancy services, installed TCP/IP and small office networks. Created websites for small commercial customers
(Information Technology and Services industry)
July 1995 — April 1998 (2 years 10 months)
Provided support for PC and Servers on both Windows and Unix platforms.
Provided technical installations for local government projects such as web servers,backup systems,printing systems.
BTS , Computer Sciences (Major in network engineering) , 2004 — 2005
Validation of knowledge from a jury used it to gain access to bachelor level courses later on
http://en.wikipedia.org/wiki/VAE_(Validation_des_Acquis_de_l%27Experience)
DEST , Computer Sciences (Systems Architecture) , 2003 — 2005
http://www.cnam.fr
Bachelor degree level
After hours class for working professionals or e-learning.
Exams are held in usual academic conditions.
MCSE/Citrix , Generic IT Training , 2000 — 2004
Apolitirion , Electrotechnics and Computer systems , 1996 — 1998