Olivia Zinn

Current

Interaction Designer at Pharmacy OneSource

Past

User Experience Specialist at ProQuest
Senior Interface Specialist/Manager of User Interface Design at JSTOR
Interface Specialist at JSTOR

Interface Assistant at JSTOR
Teaching Assistant, Technical Communications Department at University of Michigan

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Education

University of Michigan

Connections

92 connections

Industry

Information Technology and Services

Websites

Full resume

Olivia Zinn’s Experience

Interaction Designer

Pharmacy OneSource

(Privately Held; Computer Software industry)

February 2009 — Present (10 months)
User Experience Specialist

ProQuest

(Public Company; PQE; Publishing industry)

August 2007 — December 2008 (1 year 5 months)
Senior Interface Specialist/Manager of User Interface Design

JSTOR

(Non-Profit; 51-200 employees; Computer Software industry)

September 2005 — August 2007 (2 years )

-Managed interface staffing resources for all projects
-Worked to define processes for design activities and clarify team responsibilities
-Interpreted user feedback and assisted in the prioritization of new development
-Coached Interface Specialists and Assistants on design, documentation, and website maintenance
-Evaluated usability of current website and proposed enhancements
-Collaborated with others on the migration to a new content management system
-Served in the role of Interface Specialist on projects, as needed
Interface Specialist

JSTOR

(Non-Profit; Computer Software industry)

November 2004 — September 2005 (11 months)

-Served as lead designer for multiple projects
-Conducted contextual inquiry and task analysis for design of internal system
-Created wireframes and wrote accompanying specifications to detail the IA/ID
-Wrote production-quality HTML and CSS for implementation
-Communicated system functionality through requirements, specifications, and storycards
-Wrote use-cases and scenarios to support functional requirements
-Contributed to the evaluations of various content management systems
-Forged compromises among stakeholders representing diverse user populations
-Investigated and proposed new features and enhancements for the website interface
-Coordinated beta testing for new features and interpreted user feedback
-Worked closely with software developers and QA staff to ensure successful implementation of requirements
Interface Assistant

JSTOR

(Non-Profit; Computer Software industry)

January 2003 — November 2004 (1 year 11 months)

-Maintained informational section of website and implemented new sections
-Created mockups and collaborated with others on functional specifications for internal tools
-Contributed to the redesign of the JSTOR intranet
-Conducted analysis of intranet needs for each department and proposed revised information architecture
Teaching Assistant, Technical Communications Department

University of Michigan

(Educational Institution; Higher Education industry)

September 2001 — December 2001 (4 months)

-Taught a weekly lab for Technical Communications 450 – Website Design and Documentation
-Graded student web design assignments and exams
-Assisted students with HTML, CSS, and Adobe Photoshop