Olga Khroustaleva

User Experience Research Manager at YouTube (Google)

Location
San Francisco Bay Area
Industry
Information Technology and Services

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Olga Khroustaleva's Overview

Current
  • User Experience Research Manager at YouTube
Past
  • Information Services Intern at International Telecommunication Union (United Nations)
  • Lead Web Developer at eFinity
  • Web / Multimedia Developer at Visualflux Inc
Education
  • Stanford University
  • University of Michigan
  • Stetson University
Recommendations

5 people have recommended Olga

Connections

359 connections

Olga Khroustaleva's Summary

User researcher and leader with a proven record of stakeholder engagement and impact on product strategy, design direction, and execution.

Research
- Expert knowledge in conducting user research with an emphasis on qualitative techniques
- Ability to mix methods or create new methods to fit the research questions
- Significant experience with international research including studies in emerging markets
- Proficiency in user-­generated content research
- Experience conducting research on multiple platforms

Leadership
- Proven track record of product impact and innovation
- Ability to rally design, engineering and product teams behind the research data and to incorporate user-­centered design into development processes
- Ability to lead efficient research teams that contribute to products on strategic and tactical levels
- Strong communication and stakeholder engagement skills

Specialties

user experience research, international research, qualitative and quantitative research methods, ethnographic research, usability testing, user-centered design, human computer interaction, leadership and management, stakeholder engagement, ideation, group facilitation

Olga Khroustaleva's Experience

User Experience Research Manager

YouTube

Public Company; 1001-5000 employees; GOOG; Internet industry

October 2010Present (1 year 8 months)

- Led a geographically distributed team of user experience researchers (USA & Europe)
- Worked with executive stakeholders across all disciplines to develop research priorities and
integrate research input into product development both on strategic and tactical levels
- Took an active part in hiring and building the UX team; mentored researchers and designers
- Conducted research into needs of YouTube creators and advertisers

Senior User Experience Researcher

Google

Public Company; 10,001+ employees; GOOG; Internet industry

January 2007October 2010 (3 years 10 months)

- Identified needs and opportunities for research; planned and conducted various user experience research studies for Google Geo products (Maps, Local, Earth) within the USA and internationally
- Conducted research with a variety of users of Google Geo products: consumers, content creators, business owners
- Worked with global cross-­functional teams to create and redesign products based on user data: developed use-­cases, identified product gaps and opportunities, built consensus, provided foundational and validation research throughout the development cycle
- Established new and contributed to existing research practices, including regular qualitative benchmarking studies, ongoing satisfaction surveys, and large-­scale international field studies
- Mentored researchers across Google

Research Intern

District Six Museum

May 2006August 2006 (4 months) Cape Town, South Africa

Graduate Student Research Assistant

University of Michigan Rackham Graduate School

Educational Institution; 10,001+ employees; Higher Education industry

September 2005April 2006 (8 months) Ann Arbor, Michigan

Information Services Intern

International Telecommunication Union (United Nations)

May 2005August 2005 (4 months) Geneva Area, Switzerland

Lead Web Developer

eFinity

Privately Held; 11-50 employees; Consumer Services industry

February 2004January 2005 (1 year)

Web / Multimedia Developer

Visualflux Inc

January 2002February 2004 (2 years 2 months)

Olga Khroustaleva's Education

Stanford University

Executive Program for Women Leaders

20122012 (expected)

University of Michigan

MSI, Human-Computer Interaction

20042006

Recipient of School of Information one-year tuition scholarship and Rackham International Students fellowship for 2006

Activities and Societies: Executive Board of the Student Organization for Computer-Human Interaction

Stetson University

BA, Digital Arts / Computer Science

19992001

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