
Change & Communication Consultant
Paris Area, France

Change & Communication Consultant
Paris Area, France
Originally from a Brazilian / British background, I grew up in the UK and am now living in France since 2001.
I believe that effective communication is essential for succeeding any major change. If the stakeholders do not understand the change and do not have the necessary information to change, then how can we expect a project to succeed?
I have over seven years experience in change management consultancy, in particular change communications, on major international projects.
I speak English, French, German and Brazilian Portuguese and have worked in the UK, Belgium and France.
I am familiar with information systems, worldwide system deployments, systems integration, ERP software and best-of-breed integrated back-offices.
I have a strong interest in podcasting, a means of communication that is both innovative and humane. References on request.
Project management skills.
Visit my blog at: www.changecommblog.com
(Public Company; Information Technology and Services industry)
2005 — Present (4 years)
In charge of change management for the deployment of harmonised business practices and a new IT system to seven French refineries (1000 man/days).
• Change analysis: populations, needs and impacts.
• Definition and implementation of the change management strategy.
• Responsible for training, communication and end-user coaching.
Responsible for communication and team coaching for two IT teams of approx. 200 consultants and engineers working in the telecommunications sector.
• Stakeholder analysis
• Definition of communication strategy and plan.
• Change facilitation
• Team coaching
Team leader for a group of five consultants.
Responsible for change management proposals (2000-15000 man/days) for large international projects.
(SchlumbergerSema was acquired by Atos Origin)
(Public Company; Information Technology and Services industry)
2001 — 2005 (4 years)
Responsible for the communication strategy of a major change project for Schlumberger Oilfield Services: the worldwide deployment of harmonised business processes and an integrated business system solution (Lawson ERP, Siebel, CommerceOne, etc).
• Definition and management of worldwide change communication strategy.
• Conception and implementation of communication channels.
• Establishment and management of a network of communicators.
• Creation of communication function for a new business support centre in Dubai.
Read more at: http://www.changecommblog.com/2004/09/09/lawson-project-change-comms/
Locations: Brussels, Belgium, Paris, France and Dubai, UAE
(Sema Group was acquired by Schlumberger)
(Public Company; Information Technology and Services industry)
2000 — 2001 (1 year)
Various change management missions for the Institutions of the European Union.
• Evaluation of a pilot project and organisational consultancy related to mail-handling
procedures and the introduction of a paperless workflow.
• Responsible for end-user training and support (in French and English).
• Change workshops, presentations and user documentation tailored for different groups.
Locations: Brussels, Belgium & Luxembourg
MA Languages , Interpreting & Translation (French & German) , 1995 — 1999
EU SOCRATES/ERASMUS PROGRAMME: September 1997 – July 1998
Universität Leipzig, Leipzig, Germany
- Dissertation: Die Rolle der Leipziger Strassenzeitung, die KiPPE, im Kampf gegen die Obdachlosigkeit in den neuen Bundesländern.
Institut Supérieur de Traducteurs et Interprètes, Brussels, Belgium
- Dissertation: La fermeture de l'usine Renault à Vilvorde ; où est-on un an plus tard ?
1989 — 1995
Exchanges with the following schools:
- Schule Schloss Salem and Birklehof in Germany as part of the Round Square association
- Lycée Saint Vincent, France
- Voluntary work in Bangladesh and Nepal for the Centre fir the Rehabilitation of the Paralysed in Dhaka, Bangladesh
change management, change communication strategies, corporate culture, multi-cultural working environments, humanist psychology and Gestalt therapy, European integration, trade relations, humanitarian causes, volunteering, web technologies, coaching, team-building and motivation, podcast, intercultural issues
Duke of Edinburgh Gold Award (1995)