
at Intellectual Ventures
Greater Seattle Area

at Intellectual Ventures
Greater Seattle Area
High-energy professional offering over 15 years experience reflecting continuous contribution and achievement. Driving force behind on-time, on-budget delivery of large-scale projects and programs within defined standards of quality. Big picture view of program, budget, process analysis and management to build value in diverse organizations. Results driven problem-solver with the ability to innovate compelling, win-win solutions to complex situations. Exceptional relationship building skills, fostering teams and organization across all levels of staff, customers, vendors, and business groups.
Project Management, Internal and External training development and delivery, Competitive analysis, Software development, Web application development, business systems, strong written and verbal communication skills, bringing the right people to the table, working with distributed development teams, product support and quality assurance experience, strong and passionate proponent of customer point-of-view, documenting processes and features, iRise, software prototyping and simulation.
(Privately Held; Venture Capital & Private Equity industry)
May 2009 — Present (7 months)
Responsible for coordinating, designing and delivering technical training at Intellectual Ventures.
(Privately Held; Venture Capital & Private Equity industry)
July 2008 — May 2009 (11 months)
• Elicit requirements using interviews, document analysis, requirements workshops, storyboards, business process descriptions, use cases, scenarios, event lists, and wireframes.
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Decompose high-level business and user requirements into functional requirements, specified in an appropriate level of detail suitable for use by those must base their work on the requirements.
• Study existing information processing systems to evaluate effectiveness and develop new systems to improve production or workflow as required.
• Develop, coordinate, and conduct user training, education, and problem solving sessions; counsel and support users regarding system functionality.
(Privately Held; 51-200 employees; Leisure, Travel & Tourism industry)
June 2006 — July 2008 (2 years 2 months)
Manage and coordinate requirements definition + project development for member, staff and consumer facing web sites for Virtuoso, a leader in the luxury travel market. Used Agile development methodologies with a distributed workforce (New Zealand, Ft. Worth, Seattle) to deliver a custom content management system. Extensive use of TFS + Microsoft products for project management tools. Software modeling and prototyping using iRise.
(Privately Held; 11-50 employees; Computer Software industry)
July 2004 — June 2006 (2 years )
Schedule and manage product lifecycle for a startup in the vacation rental industry. Management of the Escapia Vacation Rental Suite software package, a multi-tiered web application built on a .net framework with a SQL backend. This suite is comprised of an online reservations system, CRM, comprehensive accounting system, service order management and other tools designed for the vacation rental market. Worked closely with all departments at Escapia to coordinate work, releases and manage business and customer expectations. Coordinated Quality Assurance for software releases. Also spent time working directly with Escapia's customers to resolve software related issues.
(Privately Held; 201-500 employees; Computer Hardware industry)
2002 — 2004 (2 years )
Directed project scope, scheduling and budgeting, communication, risk management, vendor contact and contracts. Primary focus was management of an international multimillion-dollar scientific technology development project and software for museum exhibits. Also instrumental in the evaluation and configuration of a department-wide program management tool (eProject).
(Privately Held; 11-50 employees; Internet industry)
April 1998 — October 2001 (3 years 7 months)
Responsible for the design, development and deployment of AP Exam Review, a site for Advanced Placement high school students to study for their exams and for ClassTools, a Codie winning in-class tool to help classroom teachers present online content. I am experienced at defining product requirements, researching competition, coordinating content and technical development with external partners and internal departments. This position required a great understanding of web technologies and an instinct for balancing user needs with team capabilities. Also: instructor and mentor training, writing and analyzing student questionnaires, product evangelism, technical writing, information design, tracking server statistics and troubleshooting registration systems.
(Public Company; 11-50 employees; Internet industry)
1997 — 1998 (1 year )
Quality Assurance Lead: Responsible for quality assurance on all products. Tested commercial Internet and Intranet sites. Wrote test plans and tested web sites: front to backend components. Co-developed and maintained a bug tracking system. Worked closely with engineering, design, production and development departments to improve overall product quality.
(Public Company; 10,001 or more employees; Computer Software industry)
June 1997 — October 1997 (5 months)
Tested U.S. and International versions of MS Encarta 98 for Windows. Ran ad hoc and scripted tests. Tracked bugs using Raid 4.1.
(Public Company; 10,001 or more employees; Computer Software industry)
May 1995 — September 1995 (5 months)
Part of the testing team for PageMaker 6.0 for the Macintosh. Acted as liaison between contracted development companies and the PageMaker 6.0 testing team. Wrote, executed and documented all tests for three third party developed plug-ins.
(Public Company; 10,001 or more employees; Computer Software industry)
March 1995 — May 1995 (3 months)
Tested hardware and software for Windows Printer Systems. Wrote and executed test scripts. Worked closely with the development team to resolve outstanding problems with the product.
(Public Company; 10,001 or more employees; Computer Software industry)
January 1993 — October 1994 (1 year 10 months)
Provided end users with technical support in the Macintosh, Windows and DOS environments for all Consumer Division Graphics (CDG) products. Acted as mentor for other CDG Engineers in Macintosh products and system issues. Wrote, edited and commented articles for the CDG technical database. Received a Product Support Services Excellence Award for superior customer service.
(Government Agency; Government Relations industry)
April 1991 — July 1991 (4 months)
Tracked Canadian press reaction to the North American Free Trade Agreement. The results of my research were presented to US Embassy officials and to the US Department of State in Washington DC. Researched and responded to inquiries made by Canadian government officials to the U.S.I.S Library.
Software simulation and prototyping 2007 — 2007
Introduction to the basic prototyping and simulation capabilities of iRise and how to use such capabilities to elicit and validate requirements and designs for page flow, page layout, navigation, data, business logic, high fidelity user interfaces and dynamic user interaction using actions, events, alternate views, styles, templates and masters.
Interaction Design Practicum 2002 — 2002
Whole Systems Design 1995 — 1997
BA , Liberal Arts , 1988 — 1992
Software prototyping, product marketing, social networking, Web 2.0, memeology, Africa, Asia, Exploration, treasure hunting, sailing, turtles, fipi lele
Fusion 07, The Ryan Waite Wedding party, the 90's, West Seattle Baby Association, Fipilele, Portland folks