Aaron Surina

Current

• Enterprise Communication Consultant at Independent consultant (Self-employed)
• Founder and President at Keep CDA Blue

Past

• Enterprise Software Solutions Engineer at Nortel
• Senior Network Engineer at Independent Contracting
• Senior Network/Telecom Analyst at Kaiser Permanente Information Technology

• Sr. Telephony Engineer at UCI Communications
• Sr Telephony Engineer at Rodine Communications
• Sr Telephony Engineer at Cohesive Connections LLC
• Project Manager at Tek Systems
• Consultant / Owner at Invincible Domains
• IT Solutions Consultant at Hewlett Packard
• Phone & Data Installation Tech at Metzker Communications Inc
• PC Banker III at washington mutual

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8 more...

Education

• Global Knowledge NCTE
• Global Knowledge NCTS
• Lake Washington Technical College (Cisco)

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Recommended

3 people have recommended Aaron

Connections

182 connections

Industry

Telecommunications

Aaron Surina’s Summary

Acquiring customers, gathering information regarding solutions, installation of infrastructure devices or medium, consulting, invoicing, marketing, planning, and customer relations. All Information Technology and/or communications related commerce. Able to assist in university, corporate and private work, infrastructure support, consultation, marketing, search engine optimization with google, network support for phone & data related hardware, configuration, cabling, and post installation testing. Google "pbx resume" for my profile.

Aaron Surina’s Specialties:

Nortel voice engineering, Avaya Systems experience with PBX, programming, isolating issues within the PBX system, familiar with Asterisk IVR/PBX software for the integration of analog and voip technologies. Phone network installations, server setup, system configuration, troubleshooting, security and more. Multiple years of field experience with network troubleshooting and isolation procedures.

Aaron Surina’s Experience

• Enterprise Communication Consultant

  Independent consultant (Self-employed)

  (Self-Employed; Online Media industry)

  January 2010 — Present (2 months)

  Design, consult and implement communications solutions based on a clients business requirements. Create solutions that are appropriate for the client, cost effective, promoting green technology and fill the exact needs of each corporate customer beyond the contract expectations. MO: Under Promise and Over Deliver.

• Founder and President

  Keep CDA Blue

  (Non-Profit; Environmental Services industry)

  December 2009 — Present (3 months)

  Keep Coeur D'Alene Blue Inc. is dedicated to protecting the environmental quality, scenic beauty, and low-impact recreational opportunities of the Lake Coeur D'Alene Basin.
  
  We have three primary program areas – Advocacy and Monitoring, Legislative Advocacy, and Education and Outreach – and we are currently working on a number of campaigns and projects. Click on the navigation buttons above to learn about current priorities in each of our program areas.

• Enterprise Software Solutions Engineer

  Nortel

  (Public Company; NRTLQ; Telecommunications industry)

  September 2009 — November 2009 (3 months)

  Manage the conversion process of older legacy, sl1, meridian1 and similar customer pbx databases to the cs1000 or recent release systems. Design and execute an upgrade path for any customer EOL pbx to migrate to a newer switch. Perform consistency checks, quality conversion metrics and associated responsible switch operational tasks to ensure the vendor teams in the field operate seamlessly while installing new switches for various customers. Table all migration discussions, presentations and concerns. Manage a lab at Nortel’s silicon valley location in Santa Clara, California ensuring all deliverables are met in a timely fashion and are properly migrated. Reduce number of programming hours being spent in the field by vendor resources, managing an effective lab environment on the Nortel campus.

• Senior Network Engineer

  Independent Contracting

  (Telecommunications industry)

  February 2009 — September 2009 (8 months)

  Assist clients with various IP and Telecom related hardware implementations. Fix and restore production call pilot voicemail system. Work with Nortel ETAS on defective hardware and Nortel RMA procedures. Run patches on PBX and related hardware per recommended procedure. Isolate problems within IP Network environment and provide solution to restore services. Create Bayface layout and detailed spreadsheets out of system printouts for customer documentation. Provide oral and written communications to vendors and clients as pertains to tasks delegated to me. Provide punctual support for remote clients pertaining to the BSR series of Nortel switches and encrypted vpn tunnels with cisco and/or other 3rd party equipment. Provide client support for telecommute customers who depend on vpn based solutions to enable satellite IP / VoIP telephony.

• Senior Network/Telecom Analyst

  Kaiser Permanente Information Technology

  (Telecommunications industry)

  2007 — February 2009 (2 years )

  Senior Network Telecom Analyst
  Planning, designing, and installation of telecommunication equipment. Provide architect level support for all vendor technicians. Maintenance of Nortel 81C / CS1000MG. Call Routing Design and Maintenance of Nortel's Call Pilot voicemail systems. ACD and Call Center skillset design including queues and custom agent services for effectively routing calls and cut business costs with effective use of technology. Implementation of the first successful northern California WAN wide mpls VoIP migration. Run and maintain a Siemens / Rolm 9005 PBX. Create complex call routing solutions on the Phonemail platform. Prepare communication cost cutting procedure for least cost routing of calls. Train other analysts on the Nortel platform and provide peer support to any and all peers that reach out for assistance. Prepared appropriate deliverable requirements to vendors for turnover preparation. Meet deadlines prepared and with a smile. "The Motivator"

• Sr. Telephony Engineer

  UCI Communications

  (Public Company; 51-200 employees; Telecommunications industry)

  October 2007 — December 2007 (3 months)

  Watch Nortel installation projects nearing completion stages. Work on switching and customer network solutions for individual environments relating to nortel cs1000 installation/option based phone switches. Call Pilot system installation and configuration. Building applications and advanced IVR routing solutions for customers.

• Sr Telephony Engineer

  Rodine Communications

  (Public Company; 1-10 employees; Telecommunications industry)

  March 2007 — October 2007 (8 months)

  Install numerous types of Nortel key system as well as the call pilot systems and applications. Create complex custom call routing trees, call pilot applications and ACD trees. Troubleshoot pre-configured systems for bugs and fix according to end user preferences.
  Custom phone system requests, IP/Voip tunneled for providing remote end user function via ipv4 and ipv6. Implement T1 OSP installations across several miles using analog repeaters and outside cabling procedures. Perform Tellabs t1 setup and configuration for Florida Power and Light. Upgrade and maintain voice network at the Colorado plains medical center Hospital in Fort Morgan, Colorado.

• Sr Telephony Engineer

  Cohesive Connections LLC

  (Privately Held; 1-10 employees; Telecommunications industry)

  July 2006 — March 2007 (9 months)

  Connect with clients on an individual basis to assess and design a custom solution based on their needs. Quote presales solutions for new clients. Installation, maintenance and configuration of release 4.5 based cs1000 pbx systems. Complete customer solution implementations of BCM and NORSTAR systems. Report on site surveys and create asbuilt documentation. SUPERDOME installation of WLAN encrypted mesh network with over 180 Access Points utilizing Vowifi phones / portable ticket scanners and pocketPC based utilities.
  Performed pbx/ivr systems installation and troubleshooting on all types of Nortel systems. Complete creation and maintenance regarding documentation procedures. Interaction with vendors regarding backcharges and deadlines for milestones in projects. The Motivator.

• Project Manager

  Tek Systems

  (Public Company; Information Technology and Services industry)

  January 2006 — July 2006 (7 months)

  DHS (Dept of Homeland Security)
  (Network installation at 1250 poydras in downtown New Orleans, LA)
  
  Norfolk Southern Railways
  (Data Infrastructure Removal and Reinstallation)
  
  West Jefferson General Hospital
  (Troubleshooting phones, network issues, MAC work, preferred vendor for the hospital)
  
  Slidell Police Department
  Nortel Option11c installation + copper infrastructure
  
  Slidell Memorial Hospital
  (Preferred vendor for cs1000 MAC work at this location. Trained local administrators on general use of the OTM utility on the nortel cs1000.)
  
  St. Johns Baptist School District
  (Maintenance contract regarding providing MAC / troubleshooting of cs1000 and associated accessory devices parish wide. consisted of over 6 different locations linked together)
  
  MITTS 911 Infrastructure Design
  
  Tulane University Addition Design

• Consultant / Owner

  Invincible Domains

  (Telecommunications industry)

  November 2004 — October 2005 (1 year )

  Acquiring customers, gathering information regarding solutions, installation of infrastructure devices or medium, consulting, invoicing, marketing, planning, and customer relations. All Information Technology and/or communications related commerce. Assisted in University M/A/C work, infrastructure support, consultation, marketing, search engine optimization with Google, installed sbc wifi for caribou coffee contracts from Black Box Network Services in the Atlanta area including installing all hardware, configuration, cabling, and post installation testing. Change work at Wal-Marts including new cable installation, moves, changes to existing infrastructure. Residential low voltage installation including surround sound, all phone, cable TV coax, and network installations. Some more experience includes: Alarm systems, Theatre systems, XBOX gaming networks, voice/data integration within commercial and residential environments.

• IT Solutions Consultant

  Hewlett Packard

  (Public Company; 10,001 or more employees; HPCQ; Information Technology and Services industry)

  May 2005 — September 2005 (5 months)

  Monitor, plan and implement entire infrastructure needs for Hewlett Packard in the Atlanta Georgia area. Provide support for all clients needing voice/data services within the Hewlett Packard corporate network. Installation of Avaya VoIP phones during an implemented overhaul of 1 floor. Train other techs on programming Avaya hardware, adding voicemail in the Avaya Site Administrator system and setting up entire end user stations for corporate voice and data operations. Move, add or change existing data/phone numbers, locations and services. Experience with all sorts of Riser rack, analog, digital and VoIP phone systems and hardware. Supervised deployment of fiber networks and devices throughout the site, maintaining Avaya definity voicemail system, installation of hybrid WIFI network peripherals and assisted with the Unix production development team as well on my free time.

• Phone & Data Installation Tech

  Metzker Communications Inc

  (Public Company; 1-10 employees; Information Technology and Services industry)

  October 2003 — November 2004 (1 year 2 months)

  Installation of 802.11b environments with some of the top cellular and internet service providers nationwide. Installed a series of linked 802.11b routers within a multiple Access Point environment for T-Mobile in downtown Seattle at their Hotel Andra T-Zone Project; Consisting of 14 AP's linked across 10 floors. This was the first 802.11b environment T-Mobile had established using multiple routers and Independent Distribution Facilities on ten individual floors connected to the MDF. Experience with Cisco routers, Maxtor antenna's *(omni and directional) and Cisco 802.11b access point hardware. T-mobile wifi 802.11b installation at Starbucks, Kinko’s Copies, and the structured cabling of Home Depots and other commercial contracts. I implemented the cabling cut sheets, paging systems and wireless inventory systems at Home Depot throughout Western Washington State with Metzker Communications.

• PC Banker III

  washington mutual

  (Public Company; 5001-10,000 employees; WAMU; Information Technology and Services industry)

  1998 — 2000 (2 years )

Aaron Surina’s Education

• Global Knowledge NCTE

  NCTE , Nortel Networks , 2006 — 2008

• Global Knowledge NCTS

  NCTS , Nortel Converged Voice Networks , 2004 — 2007

  Activities and Societies:

  Converged Networks, Design and Implementation of voice networks

• Lake Washington Technical College (Cisco)

  CCNA , Cisco Network Engineering , 2000 — 2001

  Studied Cisco Switching, Routing and Implementations of Cisco based hardware.

Additional Information

Aaron Surina’s Interests:

Phone Systems, Unix, Computer Science, Investing, Fishing, Snowboarding, Theology, Management, Sophisticated Communication, Electronic Frontier Foundation, Encryption, Philosophy, Health, Languages, China, Population vs. Profit, Internet

Aaron Surina’s Groups:

International IT, IEEE, Marketing, Politics, Surina Family, EFF.ORG, Northern Telecom(NT), Health Care Industry, Level 3 Communications(LVLT)

•    Telecom Professionals
•    Ubuntu Users ( 10.000+ members ) Official Group
•    Mainframe Security Gurus
•    TopLinked.com (Open Networkers)
•    asterisk users group
•    Telephony
•    Nortel Connection
•    Tech & Job Expo: Networking in Technology, Media, Wireless & Telecom
•    Contact Center Professional
•    Colocation & Data Center Real Estate
•    Wireshark Users
•    VoIP Focus Expert Group
•    UNIX United Professionals
•    WIMS 2.0
•    CrossConnects North America: Telecom/Telephony Sales Professionals Group
•    Telecom OSS / BSS Professionals
•    www.Telcoprofessionals.com
•    Telecommunications Professionals
•    VoiceCon San Francisco 2008
•    Telecom Solution Integrators
•    Connect to Europe
•    VoIP Trunking, Termination & DID
•    Telecom Enterprise Solutions
•    Connect to Germany

Aaron Surina’s Honors:

Amateur Radio License (KD7SQY)
Snohomish County Search & Rescue
Unified Communications Consulting
VoIP Security Advocate
Department of Emergency Management / Comm-Radio Coordinator

Aaron Surina’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch