
Independent Business Consultant at enes management supports & consulting
Indonesia

Independent Business Consultant at enes management supports & consulting
Indonesia
A talented self-taught person who had constantly built his career in the related tourism industries with more than 25 years of verifiable contribution in the areas of operation management, human resources development, marketing plans and business growth. Familiar as a “behind the screen” influential and motivational team leader with special interest in problem solving; character building; and improving cooperative working environment to faster achievement of corporate goals. Area of strength includes:
Hospitality management’s theories and their use in the travel industries
- Tour operation management
- General administration and financial management
- Customer relations, product development, planning, sales & marketing
- Conducting hospitality management studies
- In depth knowledge of leading various kinds of traveler groups
- General Administration,
- Operation Management,
- Customer Relations,
- Product Development,
- Marketing, Sales & Revenue Growth,
- Training & Manpower Development.
(Privately Held; Hospitality industry)
2005 — Present (4 years )
(Privately Held; Hospitality industry)
January 2003 — Present (7 years )
(Privately Held; Staffing and Recruiting industry)
February 2000 — February 2003 (3 years 1 month)
Conducting management changing and organization’s re-structural approaches. Represent BOD to apply new company’s policy; taking all necessary actions in manpower and product development; maintaining volume of sales growth and refining business relationship with travel agents and its related business associates.
Supervise 3 Division Managers namely Food & Beverages, Operation and Accounting & Finance that supported by 155 employees and 78 art performing artists.
Responsible for total management control.
(Information Technology and Services industry)
January 2001 — January 2002 (1 year 1 month)
Changing the scope and business coverage as well as brand name of CRYSTAL INDONESIA into TRAVELKITA, and establishing a newly on-line tours & travel agency that mainly works on Internet basis. Build all necessary systems to grow the company as an integrated travel agency that serves a no-hassle-one-stop travel services.
Supervise 6 junior executives that positioned in Jakarta & Bali.
Responsible for total operation & administration control.
(Hospitality industry)
January 1997 — January 2001 (4 years 1 month)
Establishing a travel agency which exclusively handles Hong Kong and China markets only; providing all company’s legal aspects; dealing with related government’s authorities and all company’s business associates; re-organize management structure and company’s policy & procedures; develop accounting reports and financial analysis; setting company’s product deviations and marketing plans; maintaining public relations; and manage the targeted achievement of company’s goals settings.
Supervise 3 senior executives of 38 staff positioned in Jakarta, Surabaya, and Bali
Responsible for total management control.
(Hospitality industry)
November 1995 — December 1996 (1 year 2 months)
Re-organize management structures; dealing with the company’s local and foreign correspondence; re-scheduling outstanding matters with all parties concerned; execute internal auditing; prepare new model of accounting reports and financial analysis; training the operational personnel and re-designing new management’s Policy & Procedures.
Supervised 5 Senior Managers of 63 staff positioned in Jakarta, Yogyakarta, Surabaya, and Bali.
Responsible for financial management and financial recovery program control.
(Hospitality industry)
September 1994 — November 1995 (1 year 3 months)
Establishing a brand new sister company for Taruma Holding; providing all necessary systems and office equipments; designing business network and special targeted market; developing and establishing travel business connections especially from/to Australia’s Christmas Island, Japan, England and Israeli’s Jerusalem.
Supervised 3 Supervisors of 14 staff positioned in Jakarta and Bali.
Responsible for business progress and operation activities.
(Hospitality industry)
May 1993 — September 1994 (1 year 5 months)
Taking control of all tour reservations and re-assurance of all mandatory applications of the land arrangements; handling special tour requests and taking care of written complaints; kept continuing regular business visits to company’s overseas business associates especially to Europe; designing new tour fare’s calculation system and propose new company’s pricing policy; manage the operating of transportation division; maintaining fine working coordination with all Managers and Branch Managers authorized in Medan, Jakarta, Bandung, Yogyakarta, Surabaya, Bali, and Lombok.
Supervise 7 front liner supervisors of 105 staff assigned at the department of Reservation; Operation; Administration Supports; Transportation and; Garuda Indonesia Holidays Division.
Responsible for tours operation movements and necessary coordination with all affiliated sections throughout Indonesia.
(Hospitality industry)
November 1989 — May 1993 (3 years 7 months)
Representing total performance of the company’s branch office in Bandung; manage all local business affairs that include Tour Operation, Ticketing, Accounting & Finance; Sales & Marketing, Customer Relations, and Human Resources. Providing regular Finance and Business Progress Reports to Head Office; attending selected International travel trades worldwide; maintaining regular business visits to the company’s business associates within Europe; develop several new tour packages which were accessible in Java and Bali; and assisting Executives Office in dealing with certain cases.
Responsible for all company’s business affairs within the area of West Java.
Supervised 3 Supervisors of 15 staff assigned at the department of Ticketing, Operation, Accounting, General Administration, and Transportation.
(Hospitality industry)
January 1980 — November 1989 (9 years 11 months)
Spent nine years of taking gradual responsibilities for six different jobs started as Office Boy, Operation Staff, Tour Guide, Tour Leader, Operation Supervisor and Assistant to Branch Manager.
Degree , Tourism Management , 1990 — 1991
Summer School , Tourism System; Tourism Planning & Development; Tourism Marketing; and Resort Management. , 1991
Master , Tourism Planning & Development; Government Policies; Ecosystem; Air Transportation, Hotel Management , 1991
Information Technology, Management Training, Business Development, Problem Solving.
Present: Member of DPD-ASITA, Jakarta Chapter, Jakarta
Present: Secretary of DPD-AKKINDO [INCCA], West Java Chapter, Bandung
1991-1994: Deputy Chairman of DPP-HPI (Himpunan Pramuwisata Indonesia), National Chapter, Jakarta
1991-1994: Honorary Member of Advisory Council of STIP - Sekolah Tinggi Ilmu Pariwisata, Bandung
1991-1993: Secretary of DPD-ASITA, West Java Chapter, Bandung
1991-1993: Mentor for Bandung Tourism Students Club, Bandung
Dec 1999: Yayasan Anugerah Prestasi Indonesia; Top Executive Award 1999
Nov 1999: Yayasan Kharisma Indonesia; Asean Best Executive Award 1999
Aug 1998: Minister of Tourism, Art and Culture of RI; Participation on special interactive dialogue on Global Tourism Industries in the 21st Century
Mar 1998: Yayasan Prestasi Indonesia; Anugerah Karya Bhakti Pariwisata 1998
Feb 1994: Management PT. Aerowisata; Recognition of 10 Years of Service
Feb 1991: Minister of Tourism, Post and Telecommunication of RI; Outstanding performance on transportation management for ATF 1991, held in Bandung, West Java, INDONESIA