LinkedInNathan Manis

Nathan Manis

Developer Architect Advisor

Location
Charlotte, North Carolina Area
Industry
Computer Software
Current
  1. Microsoft
Previous
  1. Microsoft,
  2. Sprint,
  3. Prodigy
Education
  1. East Tennessee State University
Recommendations1 person has recommended Nathan
Websites
340connections

Join LinkedIn & access Nathan's full profile

Join LinkedIn & access Nathan's full profile. It's free!

As a LinkedIn member, you'll join 300 million other professionals who are sharing connections, ideas, and opportunities.

  • See who you know in common
  • Get introduced
  • Contact Nathan directly
340connections
Microsoft

Microsoft

Developer Architect Advisor

– Present

View full profile

Background

Summary

Experienced software engineer at Microsoft corporation with deep understanding of Microsoft products and source code.

Experienced software product sales consultant to fortune 500 clients including major Internet companies.

Experienced software development consultant to public sector clients

Specialties: Software architecture, software engineering methods, software maintenance, application & system debugging, virtualization, automation testing, code reviews, software architecture reviews, Web 2.0 technologies, professional trainer

Government, higher education

Experience

Developer Architect Advisor

Microsoft
– Present (4 years 7 months)

Responsible for providing consulting services on the Microsoft Development Platform

Senior Program Manager

Microsoft
(10 months)

Responsible for overall customer feedback on the Internet Explorer browser.

Senior Application Development Consultant

Microsoft
(2 years 3 months)

Provide guidance and best practices on Microsoft development platform technologies

Perform code reviews, architecture reviews, security reviews and design reviews for clients

Escalate client requests to internal Microsoft product teams

Resolve technical support requests covering technologies such as Windows Installer, IE, COM, .NET, VS.NET Team Suite, and Windows core development

Provide account management services to clients on premier agreements. Ensure customer loyalty and client satisfaction with Microsoft

Lead development discussions inside of Microsoft on developer services offerings. Provide mentoring to other internal employees. Assist with hiring of staff

Senior Escalation Engineer

Microsoft
(7 years 5 months)

Resolving critical situations for fortune 100 clients

Made changes to the Windows source code to resolve critical requests

Created updates, features and tools included in the following
products:
Internet Explorer 5, 6, 7
Windows XP, Windows 2003, Vista

Escalation team lead for IE developer support teams

Previous lead for the Microsoft support response for Internet Explorer security

Responsible for updating and recommending changes for content posted on MSDN, Microsoft support articles and blogs

Technical Lead

Microsoft
(1 year 2 months)

Technical leader for support delivery to premier clients on C++, Visual Basic, Visual FoxPro support

Directed technical triage meetings for internal teams

Directly overseen work for 12 people on the team

Directly responsible for quality of the support quality
delivered to clients

Wrote technical articles in MSDN magazine, Microsoft support knowledge base

Delivered public facing webcasts on Microsoft technologies such as ActiveX, COM, and C++

Comdex delivery resource at Las Vegas in 1999

Participated in the launch of Visual Studio 6.0

Assisted with campus hiring, visited 11 campuses in 11 months, interviewing and attracting top talent

Developer Support Engineer

Microsoft
(2 years 2 months)

Providing second tier support to clients utilizing Microsoft development tools

Technical specialist on Microsoft Framework Classes (MFC), Active Template Library (ATL) and Visual C++

Wrote technical content for Microsoft Systems Journal (MSJ), Microsoft Developer Network (MSDN) and Microsoft technical knowledge base

Assisted with college recruiting, interviewing

Participated in creation of Microsoft Certification Programs for developers (Microsoft Certified Solution Developer)

Network Administrator

Sprint
(1 year 5 months)

Network analyst for Novell Netware systems

Provided Windows 3.1 desktop support

Provided OS/2 support

Delivered end user training on Microsoft Office 95

Assisted with hiring

Technical Support Lead

Prodigy
(2 years 10 months)

Assisted clients with using Prodigy Internet Service on technical troubleshooting of modems

Delivered sales assistance on plans offered

Delivered reactive problem resolution escalation support to first tier support

Managed team of 25+ support professionals

Compilation of metrics on call times, customer satisfaction, and cost per minute

Performed hiring

Skills

  • Win32 API
  • Software Engineering
  • Software Development
  • Architecture
  • Virtualization
  • Windows
  • Windows Azure
  • .NET
  • Microsoft Technologies
  • Visual Basic
  • Visual Studio
  • Cloud Computing
  • Agile Methodologies
  • Debugging
  • Software Design
  • C++
  • Networking
  • Windows Server
  • C#
  • Security
  • SharePoint
  • Microsoft SQL Server
  • Enterprise Architecture
  • Architectures
  • Web Services
  • Enterprise Software
  • IIS
  • See 12+  See less

Education

East Tennessee State University

Bachelor of Science (B.S.), Computer Science

Honors & Awards

Microsoft Key Talent Award - Microsoft 2013
Microsoft Key Talent Award - Microsoft 2012
Customer Partner Experience Award - Microsoft 2009
Most Valuable Player Award - Microsoft 2008
Great People, Great Performance Award - Microsoft 2008
Ship It! Award, IE7 - Vista, Microsoft - 2006
Great People, Great Performance Award - Microsoft 2006
Gold Star Award, Microsoft 2005
Gold Star Award, Microsoft 2003
Eagle Award, Microsoft 2004
Eagle Award, Microsoft 2002
Ship It! Award, Windows XP, Microsoft - 2002

ETSU - Dean's List, 7 of 8 semesters, 1993-1997
ETSU Computer Science Graduate of the Year, 1997
ETSU Sophmore Computer Scientist of the Year, 1995
Upsilon Pi Epsilon computer science honor society scholar, 1995-1997

View Nathan's full profile to...

  • See who you know in common
  • Get introduced
  • Contact Nathan directly

Not the Nathan Manis you're looking for? View more

Insights


People Also Viewed

LinkedIn member directory:

  1. a
  2. b
  3. c
  4. d
  5. e
  6. f
  7. g
  8. h
  9. i
  10. j
  11. k
  12. l
  13. m
  14. n
  15. o
  16. p
  17. q
  18. r
  19. s
  20. t
  21. u
  22. v
  23. w
  24. x
  25. y
  26. z
  27. more