Nathan Manis
Developer Architect Advisor
- Location
- Charlotte, North Carolina Area
- Industry
- Computer Software
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Nathan Manis's Overview
- Current
-
- Developer Architect Advisor at Microsoft
- Past
- Education
-
- East Tennessee State University
- Recommendations
-
1 person has recommended Nathan
- Connections
-
287 connections
- Websites
Nathan Manis' Summary
Experienced software engineer at Microsoft corporation with deep understanding of Microsoft products and source code.
Experienced software product sales consultant to fortune 500 clients including major Internet companies.
Experienced software development consultant to public sector clients
Specialties
Software architecture, software engineering methods, software maintenance, application & system debugging, virtualization, automation testing, code reviews, software architecture reviews, Web 2.0 technologies, Professional trainer
Government, higher education
Nathan Manis' Experience
Developer Architect Advisor
Microsoft
Public Company; 10,001+ employees; MSFT; Computer Software industry
April 2010 – Present (3 years 2 months)
Responsible for providing consulting services on the Microsoft Development Platform & Tools
Senior Program Manager
Microsoft
Public Company; 10,001+ employees; MSFT; Computer Software industry
June 2009 – March 2010 (10 months)
Responsible for overall customer feedback on the Internet Explorer product being integrated into the Internet Explorer product
Work with the Internet Explorer executive team on identifying possible changes and features for the product. Growing marketshare as a result is a top priority
Senior Application Development Consultant
Microsoft
Public Company; 10,001+ employees; MSFT; Computer Software industry
May 2007 – July 2009 (2 years 3 months)
Provide guidance and best practices on Microsoft development platform technologies
Perform code reviews, architecture reviews, security reviews and design reviews for clients
Escalate client requests to internal Microsoft product teams
Resolve technical support requests covering technologies such as Windows Installer, IE, COM, .NET, VS.NET Team Suite, and Windows core development
Provide account management services to clients on premier agreements. Ensure customer loyalty and client satisfaction with Microsoft
Lead development discussions inside of Microsoft on developer services offerings. Provide mentoring to other internal employees. Assist with hiring of staff
Senior Escalation Engineer
Microsoft
Public Company; 10,001+ employees; MSFT; Computer Software industry
January 2000 – May 2007 (7 years 5 months)
Resolving critical situations for fortune 100 clients
Made changes to the Windows source code to resolve critical requests
Created updates, features and tools included in the following
products:
Internet Explorer 5, 6, 7
Windows XP, Windows 2003, Vista
Escalation team lead for IE developer support teams
Previous lead for the Microsoft support response for Internet Explorer security
Responsible for updating and recommending changes for content posted on MSDN, Microsoft support articles and blogs
Technical Lead
Microsoft
Public Company; 10,001+ employees; MSFT; Computer Software industry
June 1999 – July 2000 (1 year 2 months)
Technical leader for support delivery to premier clients on C++, Visual Basic, Visual FoxPro support
Directed technical triage meetings for internal teams
Directly overseen work for 12 people on the team
Directly responsible for quality of the support quality
delivered to clients
Wrote technical articles in MSDN magazine, Microsoft support knowledge base
Delivered public facing webcasts on Microsoft technologies such as ActiveX, COM, and C++
Comdex delivery resource at Las Vegas in 1999
Participated in the launch of Visual Studio 6.0
Assisted with campus hiring, visited 11 campuses in 11 months, interviewing and attracting top talent
Developer Support Engineer
Microsoft
Public Company; 10,001+ employees; MSFT; Computer Software industry
May 1997 – June 1999 (2 years 2 months)
Providing second tier support to clients utilizing Microsoft development tools
Technical specialist on Microsoft Framework Classes (MFC), Active Template Library (ATL) and Visual C++
Wrote technical content for Microsoft Systems Journal (MSJ), Microsoft Developer Network (MSDN) and Microsoft technical knowledge base
Assisted with college recruiting, interviewing
Participated in creation of Microsoft Certification Programs for developers (Microsoft Certified Solution Developer)
Network Administrator
Sprint
Public Company; 10,001+ employees; S; Telecommunications industry
January 1996 – May 1997 (1 year 5 months)
Network analyst for Novell Netware systems
Provided Windows 3.1 desktop support
Provided OS/2 support
Delivered end user training on Microsoft Office 95
Assisted with hiring
Technical Support Lead
Prodigy
Privately Held; 11-50 employees; Design industry
January 1993 – October 1995 (2 years 10 months)
Assisted clients with using Prodigy Internet Service on technical troubleshooting of modems
Delivered sales assistance on plans offered
Delivered reactive problem resolution escalation support to first tier support
Managed team of 25+ support professionals
Compilation of metrics on call times, customer satisfaction, and cost per minute
Performed hiring
Nathan Manis' Skills & Expertise
Nathan Manis' Education
East Tennessee State University
Bachelor of Science (B.S.), Computer Science
1993 – 1997
Nathan Manis' Additional Information
- Websites:
- Interests:
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Software Development, Gardening, Fishing, Numismatics, Options, Futures, Real Estate Investing, Weight Lifting, Tennis
- Groups and Associations:
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Association of Computing Machinery (ACM), Upsilon Pi Epsilon computer science honor society
- Honors and Awards:
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Microsoft Key Talent Award - Microsoft 2012
Customer Partner Experience Award - Microsoft 2009
Most Valuable Player Award - Microsoft 2008
Great People, Great Performance Award - Microsoft 2008
Ship It! Award, IE7 - Vista, Microsoft - 2006
Great People, Great Performance Award - Microsoft 2006
Gold Star Award, Microsoft 2005
Gold Star Award, Microsoft 2003
Eagle Award, Microsoft 2004
Eagle Award, Microsoft 2002
Ship It! Award, Windows XP, Microsoft - 2002
ETSU - Dean's List, 7 of 8 semesters, 1993-1997
ETSU Computer Science Graduate of the Year, 1997
ETSU Sophmore Computer Scientist of the Year, 1995
Upsilon Pi Epsilon computer science honor society scholar, 1995-1997
Contact Nathan for:
- career opportunities
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