Nixon Wampamba

Current

Head of Revenue Assurance & Fraud Management at Zain

Past

Senior Consultant at CAPE Technologies (UK) Ltd
Revenue Protection Manager at Cable & Wireless
Revenue Assurance Consultant at Thus Plc

Revenue Assurance Analyst at T-Mobile (UK)
Revenue Assurance System Architect at Telcel (Venezuela)
Revenue Assurance System Developer at Cellnet [O2] (UK)

see less...

3 more...

Education

The University of Salford
The University of Salford

Recommended

6 people have recommended Nixon

Connections

175 connections

Industry

Telecommunications

Websites

Nixon Wampamba’s Summary

A business development and IT professional with over 10 years experience in architecture, engineering, revenue assurance, process improvement and automation implementation in telecommunications. Proven ability to effectively link business objectives to technology and implement productive solutions. Expertise in testing and evaluating business and IT processes and infrastructure to minimize or prevent production outages with a solid track record for network problem diagnosis and resolution. Strong communication skills with proven ability to develop
reliable interpersonal and interdivisional relationships. Proven ability to communicate complex IT issues to non-technical staff or executive management.

Nixon Wampamba’s Specialties:

Revenue Assurance, Business Process improvement, Control framework design and implementation, and SQL Server Development

Nixon Wampamba’s Experience

Head of Revenue Assurance & Fraud Management

Zain

(Public Company; 10,001 or more employees; Telecommunications industry)

September 2007 — Present (1 year 11 months)
Senior Consultant

CAPE Technologies (UK) Ltd

(Privately Held; Telecommunications industry)

August 2006 — September 2007 (1 year 2 months)

• Provided South Africa’s largest Mobile operator with Revenue Assurance technical guidelines for there international operations in Swaziland, Uganda, Ivory Coast & Ghana.
• Provided the same Southern African Operator with enhanced training material for updating local RA staff.
• Implemented Roaming & Interconnect services, on a green site, for a South Pacific operator in Papua New Guinea.
• Provided Revenue Assurance training for a large Middle East operator in Cairo, Egypt.
• Provided Pre-paid verification analysis for a Tunisian Operator to confirm revenue loss.
• Performed a Revenue Assurance benchmarking exercise for a large South American operator in Brazil.
Revenue Protection Manager

Cable & Wireless

(Public Company; 1001-5000 employees; Telecommunications industry)

January 2005 — August 2006 (1 year 8 months)

 Management of Switch to Bill Team (3 Members), Network to Bill Team (5 Members) and Technical Team (3 Members).
 Developed and implemented “Switch-Mediation-Billing” file tracking system, enabling control over file transfer and processing.
 Developed new management reporting and KPI monitoring for Revenue Protection.
 Helped identify various revenue and cost savings.
 Developed and implemented a CDR data store for detailed call data investigations.
 Proved recovered revenues of £13 million and £7 million in cost savings, for year end 05/06
Revenue Assurance Consultant

Thus Plc

(Public Company; 501-1000 employees; Telecommunications industry)

September 2004 — January 2005 (5 months)

 Initiated Revenue Assurance standard practices across Mediation and Billing.
 Enabled the realization of £750K in revenues associated with incorrect pay-phone levy configuration.
Revenue Assurance Analyst

T-Mobile (UK)

(Public Company; 5001-10,000 employees; Telecommunications industry)

July 2003 — September 2004 (1 year 3 months)

 Upgraded standard processes, reconciliations and documentation to a generic model for Post-paid, Pre-paid, Roaming, Interconnect & Data services (GPRS, MMS, 3G services).
 Designed, managed and implemented transition to a fully automated Revenue assurance reconciliation system.
 Project Matrix:
o Complete re-engineering of standard accounting, monitoring and revenue assurance process. Implementation of a staged system for monitoring, analysis and management reporting.
Revenue Assurance System Architect

Telcel (Venezuela)

(Privately Held; 501-1000 employees; Telecommunications industry)

May 1998 — March 2003 (4 years 11 months)

 Implemented revenue assurance system for Standard Mobile customers,
 Implemented rate checking and quality assurance system to verify customer invoices.
 Upgraded revenue assurance system to cover pre-paid mobiles, Internet, incoming user.
 Multi-tier application (Delphi 5) using MS SQL 7 as database – easily scalable to e-application.
 Revenue assurance team of 4 persons able to monitor revenue streams from 5 million mobile users, half million Internet accounts & incoming calls.
Revenue Assurance System Developer

Cellnet [O2] (UK)

(Public Company; 1001-5000 employees; Telecommunications industry)

January 1995 — March 1998 (3 years 3 months)

 Developed Automated data transfer system to supply customer usage statistical data to Internal Audit.
 Developed Billing rejects file analysis system.
 Developed Tariff Model validation system and other ad-hoc systems.