Nitin Badjatia

Current

• Customer Experience Strategist at RightNow Technologies

Past

• Independent at ThoughtStream
• Director at Knova Software
• Director, Business Strategy at Knova Software

10 more...

Education

• Columbia University in the City of New York
• University of Pittsburgh
• University of Pittsburgh

• Kent State University
• Boston University

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2 more...

Connections

118 connections

Industry

Information Technology and Services

Websites

• My Blog

Nitin Badjatia’s Summary

Over the last 18 years, I have been a technology consultant, banker, and business strategist. I've also worked with a broad array of industries including garment manufacturing, industrial engineering products, wholesale banking, institutional and asset based lending, and the software business.

Nitin Badjatia’s Specialties:

Financial Services, Service and Support Management, Emerging Technologies Adoption, Business Transformation, Risk Mitigation

Nitin Badjatia’s Experience

• Customer Experience Strategist

  RightNow Technologies

  (Public Company; RNOW; Computer Software industry)

  March 2009 — Present (5 months)

  I am currently responsible for working with RightNow prospects and customers to help build the right customer experience strategies to make their customers successful.

Nitin Badjatia’s Education

• Columbia University in the City of New York

  Management Information Systems 1997 — 1998

  I was working toward another Graduate degree, with a specific focus on how information technology can positively impact organizations when deployed properly. Unfortunately, I never completed this study, as I received an offer from Oracle that was compelling enough to drop night school at Columbia.

• University of Pittsburgh

  Graduate Certificate , Asian Studies , 1993 — 1995

  Along with my Masters at Pitt, I specialized in Asian Studies. Included in those region specific studies were courses on Chinese History, economic studies of the ASEAN nations, and defense and security studies of South Asia.

  Activities and Societies:

  • Board member, Chancellor’s Planning and Budgeting Committee – University of Pittsburgh
  • Board member, Chancellor’s Endowment Investment Committee – University of Pittsburgh

• University of Pittsburgh

  Master of Public and International Affairs , International Political Economy, Security, History , 1993 — 1995

  The two years studying various threads of International Affairs was fascinating. I also spent the summer in-between, working on a study of the security situation in South Asia. I spent part of that summer doing research in India, and had the pleasure of spending time with various current and retired members of the Indian Armed Forces.

  Activities and Societies:

  • Board member, Chancellor’s Planning and Budgeting Committee – University of Pittsburgh
  • Board member, Chancellor’s Endowment Investment Committee – University of Pittsburgh

• Kent State University

  Bachelors of Business Administration , Marketing, Management , 1988 — 1990

  Much of what the practical stuff that I learned, I learned at Kent. It was a good place to learn the basics of finance, communication and marketing.

• Boston University

  Undecided 1986 — 1988

Additional Information

Nitin Badjatia’s Websites:

• My Blog