
Strategic Planning, Marketing, Information & Knowledge Management Consultant / Product Leader for LookUp Precision
Greater Minneapolis-St. Paul Area

Strategic Planning, Marketing, Information & Knowledge Management Consultant / Product Leader for LookUp Precision
Greater Minneapolis-St. Paul Area
Strategic consulting services for law firms, law libraries, and legal information and software vendors including strategy, solutions, research and training.
Examples of work done for law firms include:
* Law firm library of the future planning
* Library software selection
* Knowledge management strategy & planning
* Library staffing studies
* Library research resources cost containment
* Cost recovery strategy & planning
* Law firm intranet expert review and planning
* Market, competitive intelligence and general research
* Project management
Examples of work done for legal information and software vendors:
* Competitive intelligence research
* Market research
* Product expert review & design
* Pricing model review & development
* Outsourcing of marketing, sales, account management and requirements analysis for product development
* Project management
* Business of law training for marketing and sales staff
Speaking and Training. Public speaker - see http://npcitraining.wordpress.com/professional-development/ for partial list presentations. Training - see http://npcitraining.wordpress.com/webinars/ for list of webinars. Note that we are always looking for speakers and sponsors.
Intranet Strategy and Planning / Knowledge Management Strategy / Cost Recovery and Cost Containment Straegy / Staffing & Staff Development / Third party integration of information sources with intranet and other firm systems / Software Selection / Market Research / Competitive Intelligence / Marketing Strategy / Client Relationship Review / Customer Loyalty Assessment & User Group Development / Advisory Board Development
(Privately Held; Legal Services industry)
February 2009 — Present (6 months)
Partnership with Advanced Productivity Software in which NPCI is now responsible for strategic direction, customer care, marketing and sales of LookUp Precision.
(Privately Held; Legal Services industry)
March 2007 — Present (2 years 5 months)
Please see the summary above to learn about the work I am doing in this position.
(Partnership; Law Practice industry)
September 1998 — December 2006 (8 years 4 months)
Directed large law firm information resources department including collection development, research, training, reference, technical services, electronic services and court services. Sample projects included:
** Oversight of firm's intranet which focused on productivity and communication.
** Oversight of Knowledge management including West km, Research portal, and development of best practices solution for transactional and litigation lawyers
** Development of current awareness - delivery of current news and court information (new filings, case opinions) from Westlaw, Lexis and BNA via an email based on user profiles and the firm's intranet
** Collection development management of plan for moving from print to electronic resources.
** Library management system selection and implementation
Developed additional services to support business development and cross marketing including market research, competitive intelligence, etc.
Member of the Technology team
(Privately Held; 1001-5000 employees; Higher Education industry)
August 2004 — December 2004 (5 months)
Taught Knowledge Management course in Masters in Library and Information Science program.
(Government Agency; 201-500 employees; Executive Office industry)
September 1995 — December 1997 (2 years 4 months)
Provided research services and technical services to state agency law library. Responsibilities included management of online catalog, reference assistance, development of internal databases, web development, management of library hardware and software, and training attorneys and staff to use electronic resources. Member of Technology Committee. Served on Work Product & Case Management committees.
(Partnership; 1001-5000 employees; Law Practice industry)
July 1987 — September 1995 (8 years 3 months)
Managed Technical Services function of large law firm library. Responsibilities included budget, space planning, supervision, evaluation, project management, and salary administration. Managed selection of software and implementation of library systems projects. Participated in cross-functional teams in planning and implementing office-wide systems.
(Partnership; 501-1000 employees; Law Practice industry)
January 1986 — June 1987 (1 year 6 months)
Developed attorney work product collection.
MSLIS , 1994 — 1997
B.S. , Library Science, History , 1979 — 1980
American Association of Law Libraries, Minnesota Association of Law Libraries, SCIP (Society of Competitive Intelligence Professionals), SLA (Special Libraries Association), Toastmasters, International Legal Technology Association
SLA Innovation in Technology 2003
MALL Law Librarianship Award 2003
Who's Who in American Law 2002-2007