Lead Researcher at We Are:London
London, United Kingdom
- Current
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- Lead Researcher at We Are:London
- Past
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- User Experience Consultant at Flow Interactive
- Service designer & business owner at Zest Innovation
- Product & Graphic Designer at Groundwork South Tyneside
- Product Designer at Forth Product Design
- Education
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- Northumbria University
- Connections
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115
connections
- Industry
- Design
Nina Belk’s Summary
I have five years professional design experience, from product and service design to user experience consulting. In 2005 I founded Zest Innovation (UK) Ltd with university friend Laura Williams and ran this Service Design consultancy until 2008 when we decided to close the business.
I then took my broad ranging commercial and research skills and joined Flow Interactive as a User Experience Consultant; helping clients to understand their digitally based products and services from the perspective of consumers - in order to improve, re-design or create from scratch, websites and software applications.
I am now Lead Researcher at We Are:London, a rapidly growing research and design, agency where I am responsible for managing and delivering research projects designed to help clients make design decisions based on insight gathered from a variety of research approaches including: lab based user testing, remote user testing, crowd sourcing, contextual interviewing to name but a few.
During my career to-date I have worked with organisations large and small, in both the private and public sector. I have helped organisations to:
• Understand their customers better through research projects
• Define their product and service propositions more clearly (and how they should operate) through visualisation exercises
• Generate concepts for improving their products and service or develop ideas for completely new products and services.
Although the goals of each of the organisations I have worked with have been different I have always been able to deliver significant returns on investments, and made the research and design process engaging and enjoyable for all those involved.
Nina Belk’s Specialties:
user experience research, service design, strategy, workshop facilitation, concept development, process mapping.
Nina Belk’s Experience
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Lead Researcher
We Are:London
(Design industry)
October 2009 — Present (3 months)
In my role as Lead Researcher I am responsible for managing and delivering user research projects; from gathering insight for proof of concept projects, through to optimisation of existing products and services delivered through digital channels.
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User Experience Consultant
Flow Interactive
(Privately Held; 11-50 employees; Information Technology and Services industry)
October 2008 — October 2009 (1 year 1 month)
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Service designer & business owner
Zest Innovation
(Design industry)
May 2005 — September 2008 (3 years 5 months)
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Product & Graphic Designer
Groundwork South Tyneside
(Civic & Social Organization industry)
July 2004 — May 2005 (11 months)
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Product Designer
Forth Product Design
(Design industry)
April 2003 — September 2003 (6 months)
Student Placement with this Edinburgh based design consultancy.
Worked on one key account - Lakeland Limited designing kitchen and homeware products
