
Assistant Reservations Manager at Burj Al Arab
United Arab Emirates

Assistant Reservations Manager at Burj Al Arab
United Arab Emirates
Experienced Hospitality Professional with hands on experience in Sales and Marketing - Front Office and Room Reservations / Revenue Department
Possess strong organization and Team management / Communicates openly and clearly both verbally and in writing / Self-reliant . working with minimal control and direction / Acts on own initiative when appropriate / Adapts quickly and positively to new situations
Seeks first to understand & then to be understood, listen actively and process information before responding, Communicates verbally in clear and concise manner using English
Trainings :
IDeas – Revenue Optimization System training conducted by
Mr. Guy Barnes from Ideas (2005)
New Market Delphi Multi Property System from Jumeirah International
7 Habits by Mr. Stephen R. Covey Course from Jumeirah International
Training Centre
Task Trainer Course from Jumeirah International Training Centre
Q-Pulse (SOP/Document Control System) from Jumeirah International
Training Centre (2002)
ERRS- Enhancing Room Reservations Skills
UPSELLING – By TSA International UK
(Privately Held; 1001-5000 employees; Hospitality industry)
May 2007 — Present (2 years 3 months)
Revenue Management
Assist Revenue Manager to Forecast for the forthcoming period.
Assist Revenue Manager in preparation of Budgeting
Maintain Rate Parity in all distribution channels by conducting random audits.
Handle rates and room inventory on Hotel PMS, Synxis, GDS & IDS channels
Generate statistical reports pertaining to business on the books, forecasts and current occupancy status.
Assist Revenue Manager to Maximize all revenues for the Hotel, including but not limited to Room and Banquet/Catering Revenues through budgeting and forecasting
The management of all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix and acceptance/denial of major group bookings.
Monitoring competitor pricing for all revenue generating departments and understanding the dynamic of the local market and recommend appropriate actions for the Hotels pricing and market mix strategy
(Hospitality industry)
2003 — 2007 (4 years)
(Hospitality industry)
2000 — 2002 (2 years)
Company Profile :Days Inn is the world's largest franchised economy hotel chain, offering quality lodging at a fair price. With over 1990 hotels and about 160,000 rooms in nine countries, Days Inns are host to approximately 50 million guests a year.
Revenue Management for Restaurant Reservations 2008 — 2008
Hotel Revenue Management 2007 — 2008
BHM , Hotel Management , 1992 — 1995
Football , Cricket , Fishing and Travel