Nikki Bell-McCarty

Current

Education Programs Specialist at LexisNexis

Past

Technical Distance Learning Team Lead at ChoicePoint
Technical Training Analyst at ChoicePoint
Sr. Client Services Representative at ChoicePoint

Verifications at BTi Screening

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Education

Collin County Community College

Recommended

4 people have recommended Nikki

Connections

94 connections

Industry

Information Services

Websites

Nikki Bell-McCarty’s Summary

My role within LexisNexis has recently changed and my focus is now on training our internal customers, specifically the Sales team. I'm learning a lot and look forward to broadening my Program Management skills.

Nikki Bell-McCarty’s Specialties:

high volume call center, Microsoft PowerPoint, CPScreen.com, customer service, WebEx, Microsoft Outlook

Nikki Bell-McCarty’s Experience

Education Programs Specialist

LexisNexis

(Public Company; RUK; Information Technology and Services industry)

December 2008 — Present (8 months)

Coordinate and facilitate Sales Foundation Program and ongoing Go-To-Market training to new hires and existing sales teams. Update the learning management system to ensure all delivered training has been properly entered.
Technical Distance Learning Team Lead

ChoicePoint

(Public Company; 5001-10,000 employees; CPS; Information Technology and Services industry)

April 2008 — December 2008 (9 months)

As Team Leader of the Technical Distance Learning Team I facilitate communication between sales/customer service and Technical Training Analysts to schedule and prioritize customer training.
Technical Training Analyst

ChoicePoint

(Public Company; 5001-10,000 employees; CPS; Information Technology and Services industry)

September 2007 — April 2008 (8 months)

I train external and internal customers on the use of ChoicePoint's products and services. I mostly train customers on CPScreen.com for employment screening.
Sr. Client Services Representative

ChoicePoint

(Public Company; 5001-10,000 employees; CPS; Information Technology and Services industry)

February 2001 — September 2007 (6 years 8 months)

I answered telephone calls and emails from customers and consumers who needed assistance with their employment screening reports.
Verifications

BTi Screening

(Privately Held; 11-50 employees; Information Technology and Services industry)

April 1999 — February 2001 (1 year 11 months)

I worked for BTi in Dallas, TX before they were purchased by ChoicePoint in 2001.