Nikki Hood

Current

Head of HR Sales & Learning and Development at Yell

Past

Head of Learning and Development at Yell
Learning and Development Manager at Thomson Directories
Sales Manager at Thomson Directories

Sales and Head Office Training Manager at Thomson Directories
Training Executive at Lunn Poly

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2 more...

Education

Henley Management College
Farnborough College of Technology
Chartered Institute of Management

Bournemouth University

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1 more...

Recommended

3 people have recommended Nikki

Connections

190 connections

Industry

Publishing

Nikki Hood’s Summary

A strategic thinker whose coaching and leadership style encourages others to maximise their potential. An academic background supports knowledge of HR industry best practice and is balanced with a commercial focus on business goals.

Nikki Hood’s Specialties:

10 Years of Training, Development and Implementation Experience, 9 Years Management Experience – CMI Dip in Management, Change Management, Organisation Design, Diploma in Performance Coaching, NLP Diploma & Emotional Intelligence Certificate, Senior Management Leadership, Sales Management, Talent Management, Conference & Public Speaking.

Nikki Hood’s Experience

Head of HR Sales & Learning and Development

Yell

(Public Company; YELL; Marketing and Advertising industry)

May 2009 — Present (9 months)

Lead the HR Sales Business Partners, L&D, Talent and Leadership Strategy at Yell.

Focus on Management Capability, Performance Management, Employee Relations, Sales Capability, Leadership and Talent Development

Conference Speaking:The Leadership Trusts Leadership Conference June 2009 on Making Change Work - Aligning Vision, Values and Strategy, Presenting a Case Study on 15th Nov 2009 for JSB on A Strategic Approach to Induction.

National Business Excellence Award for Inspirational Leadership Sept 2009
Head of Learning and Development

Yell

(Public Company; YELL; Marketing and Advertising industry)

July 2007 — May 2009 (1 year 11 months)

Lead the L&D, Talent and Leadership Strategy at Yell.
Lead a diverse team responsible for leadership, talent management, corporate, technical, design, sales and sales management training and dvelopment. Manage a multi million pound training budget.
Introduced new senior leadership behaviours to executive management.
Focused on managing change and sales management capability
Launched an online learning intranet, with a new suite of elearning and mlearning packages for sales and management.
Introduced a sales coaching programme.

Conference speaking:
Roffey Park 2008, Employee Engagement Conference, Keeping your employees engaged in tough times, 31 October 2008
Marcus Evans Conference - Strategic Learning and Development, Harnessing the Power of Blended Learning and Embedding Learning Mechanisms in Core Business Practices to Gain Competitive Advantage, Amsterdam, 21st & 22nd February 2008
Learning and Development Manager

Thomson Directories

(Privately Held; 501-1000 employees; Publishing industry)

April 2006 — June 2007 (1 year 3 months)

Running a dynamic team of 16, to develop a training strategy in line with the current business objectives. Executive Coacing and running top Management Leadership Development Programmes
Sales Manager

Thomson Directories

(Privately Held; Publishing industry)

November 2003 — March 2006 (2 years 5 months)

Operational Sales Management experience, running both a new start up Tele sales team, and running a team of b2b Account Managers
Sales and Head Office Training Manager

Thomson Directories

(Privately Held; Publishing industry)

July 2001 — November 2003 (2 years 5 months)

Managing the Training Function
- Management Training
- Sales Training
- Sales Management
- Soft Skills Training
- Consultancy
- Managing External Training Providers
Training Executive

Lunn Poly

(Privately Held; 501-1000 employees; Leisure, Travel & Tourism industry)

May 1998 — July 2001 (3 years 3 months)

Soft Skills and Sales Training

Nikki Hood’s Education

Henley Management College

MBA , 2007 — 2010 (expected)

Completed Stage 1 : Dynamics of Management, HR, Managing Processes, Systems and Projects, Stage 2 Corporate Finance and Governance, Strategic Marketing, Global Business Environment, Strategic Direction, Competitive Intelligence. Current Average Grade; B.
Farnborough College of Technology

Psychology A Level 2003 — 2004
Chartered Institute of Management

Dist , Diploma in Management , 2002 — 2003
Bournemouth University

2:1 , Business and Tourism , 1994 — 1998