Technical Sales Manager at Entrisphere Inc (An Ericsson Company)
San Francisco Bay Area
Technical Sales Manager at Entrisphere Inc (An Ericsson Company)
San Francisco Bay Area
• Creative, innovative and motivated individual with a global perspective.
• Confident leader with strong sales, marketing,strategy and engineering skills.
• 12 years of experience in both extremely small startups and large corporations
• Strategy Partnerships, Business development; Due Diligence and Deal sourcing for VCs;Technology and Product Strategy and Planning; Market trends; Product management; Cross-functional product development; Innovation and emerging products; Platform Architectures; International Business.
• FTTP,FTTN, GPON, IPTV, IMS, VDSL2, VoIP (SIP, H.248)
• ATM, Ethernet, T1, DS3, SONET, GR-303, SS7/C7, AIN, SCP, OSS, DSLAM
• Wiki & Blogs; Content Management Systems, and Internet Technologies (web2.0)
(Privately Held; 51-200 employees; Telecommunications industry)
July 2004 — Present (4 years 3 months)
• Develop account strategy and architect innovative solutions for large nationwide clients.
• Manage lab trials; resulting in the successful approval of product.
• Organize product demonstrations and training workshops; led the booth setup at various trade show.
• Present solutions overview of company to senior management in Fortune 500 clients.
• Provide external customer perspective to marketing & engineering organizations for feature prioritization.
• Maintained joint responsibility for 35% of the company’s revenue in 2005 and 2006.
• Overcome cultural barriers with customers to develop relationships leading to high revenue sales deals.
(Privately Held; 51-200 employees; Telecommunications industry)
March 2003 — June 2004 (1 year 4 months)
• Reported directly to Vice President of Customer support and played instrumental role in building the support organization and processes for ISO 9001 certification.
• Initiated, planned and led the company’s CRM (Customer Relationship Management) system.
• Instrumental in company’s first 24/7 call center in Plano, TX office. Help built team, selected systems and led implementation to be functional within 1 month from its start.
(Privately Held; 11-50 employees; Telecommunications industry)
March 2001 — February 2003 (2 years)
• Hand picked by the CTO/Co-Founder, as member of the core team
• Handled all aspects of new product development including design of software architecture, specifications, and development; provided input to management regarding estimated costs, tasks, schedules and resource requirements.
• Built and led the team by convincing motivated individuals to join the early startup and mentored them.
(Public Company; 501-1000 employees; CLRN; Telecommunications industry)
September 2000 — February 2001 (6 months)
• Developed a next-generation version of an existing successful product (Signaling Gateway) under tremendous time to market pressure. Worked for six months with many departments, including engineering, operations, marketing and sales, and maintained primary responsibility for product planning, pricing, product roadmap and marketing. Successfully launched product in domestic and international trade shows.
• Led efforts to obtain Deutsche Telecom Certification, the biggest hurdle to having the product deployed.
• Received appreciation for outstanding achievement in designing, building, shipping and gaining acceptance of the product by a large carrier in less than six months.
(Public Company; 201-500 employees; CLRN; Telecommunications industry)
July 2000 — August 2000 (2 months)
• Organized and hosted the Global SS7 summit at San Francisco, with the goal of addressing the SS7/C7 product issues across the globe and making recommendations to resolve the issues. Coordinated the agenda, facilitated the meeting, consolidated global concerns and brought the concerns to product management and engineering team.
• Supported marketing and sales on the development of comprehensive go-to-market strategies; drove the creation of all components of marketing collateral, sales tools, and training.
(Public Company; 10,001 or more employees; LU; Telecommunications industry)
May 1999 — June 2000 (1 year 2 months)
• Worked directly for/with distinguished Bell Labs Fellows
• Performed Make versus Buy analysis for software stack, made a solid case for buying and integrating a stack, and led the project with vendor to integrate the SS7 stack in Pathstar family of products ahead of schedule and under budget.
(Public Company; 10,001 or more employees; ALA; Telecommunications industry)
August 1997 — April 1999 (1 year 9 months)
• Facilitated communication between engineering teams in USA & India and successfully delivered several projects associated with Advanced Intelligent Network (AIN) product portfolio; received several letters of appreciation from Managers and Directors for playing key role in a timely software release to AT&T.
Executive Education, Entrepreneurship & Marketing, 2003 — 2004
Masters, Computer Science & Engineering, August 2000 — August 2002
B.S., Computer Science, 1992 — 1996
High School, 1980 — 1992
Entrepreneurship, New Technology, Innovation, Global Business Development, Golf, Cricket, Flowery Art, IT Services, BPO, KBO, SGO, Telecommunication, Web 2.0
Universal Entrepreneur Group, TIE, Toastmasters, IEI
• Ranked in the top 1% of all passing students in high school exam throught out India
• Certificate of Appreciations at Lucent & Alcatel
• Appreciation & Loyalty Award at Entrisphere