Project Manager - Engineering, Business Support Services
Toronto, Canada Area
Project Manager - Engineering, Business Support Services
Toronto, Canada Area
- Involved Primarily on the Voip Telephony Program for Ontario (New market expansion, IP Peering technology, CLEC connectivity, etc)
- Previously managing CMTS hub upgrades for the Engineering Dept. in Ontario.
- Involved in many business initiatives in my previous role as a Specialist with the Customer Contact Centre in Ontario.
-PM Methodology
-Communications Skills
-Business Process and Procedure development
(Public Company; Telecommunications industry)
April 2007 — Present (2 years 4 months)
- Project Manager involved in numerous projects and initiatives for the Engineering Dept. in the Ontario Division.
(Public Company; Telecommunications industry)
April 2001 — April 2007 (6 years 1 month)
- Application of Project Management Methodology in the implementation of numerous business initiatives for the Contact Centre in Ontario.
- Development of business processes and procedures to support new products and services within the Contact Centre in Ontario.
- Management and development of the Contact Centre intranet in Ontario.
(Public Company; Telecommunications industry)
November 1998 — April 2001 (2 years 6 months)
Provided Second Level Technical support for Cogeco Internet subscribers.
Computer Science
Project Management Methodology
New Technology, Digital Photography, Film