Project Manager - Engineering, Business Support Services
Toronto, Canada Area
- Current
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- Project Manager - Engineering, Business Support Services at Cogeco Cable
- Past
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- Specialist, Project Planning, Implementation and Support at Cogeco Cable
- Technical Support Analyst at Cogeco Cable
- Education
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- Sheridan College
- McMaster University
- Connections
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41
connections
- Industry
- Telecommunications
- Websites
Nicolas Tamayo’s Summary
- Involved Primarily on the Voip Telephony Program for Ontario (New market expansion, IP Peering technology, CLEC connectivity, etc)
- Previously managing CMTS hub upgrades for the Engineering Dept. in Ontario.
- Involved in many business initiatives in my previous role as a Specialist with the Customer Contact Centre in Ontario.
Nicolas Tamayo’s Specialties:
-PM Methodology
-Communications Skills
-Business Process and Procedure development
Nicolas Tamayo’s Experience
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Project Manager - Engineering, Business Support Services
Cogeco Cable
(Public Company; Telecommunications industry)
April 2007 — Present (2 years 4 months)
- Project Manager involved in numerous projects and initiatives for the Engineering Dept. in the Ontario Division.
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Specialist, Project Planning, Implementation and Support
Cogeco Cable
(Public Company; Telecommunications industry)
April 2001 — April 2007 (6 years 1 month)
- Application of Project Management Methodology in the implementation of numerous business initiatives for the Contact Centre in Ontario.
- Development of business processes and procedures to support new products and services within the Contact Centre in Ontario.
- Management and development of the Contact Centre intranet in Ontario. -
Technical Support Analyst
Cogeco Cable
(Public Company; Telecommunications industry)
November 1998 — April 2001 (2 years 6 months)
Provided Second Level Technical support for Cogeco Internet subscribers.
Nicolas Tamayo’s Education
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Sheridan College
Computer Science
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McMaster University
Project Management Methodology
Additional Information
Nicolas Tamayo’s Websites:
Nicolas Tamayo’s Interests:
New Technology, Digital Photography, Film
Nicolas Tamayo’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- reference requests
- getting back in touch
