Program Coordinator for the Healthy Indiana Plan (HIP) at State of Indiana
Indianapolis, Indiana Area
- Current
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- Program Coordinator for the Healthy Indiana Plan (HIP) at State of Indiana
- Past
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- Realtor at msWoods
- New Home Sales Consultant at Keystone Builders
- Sales Assistant at Arbor Homes
- Manager at DugCo
- Education
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- University of Indianapolis
- Shoals High School
- Recommended
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7 people have recommended Nicole - Connections
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- Industry
- Program Development
- Websites
Nicole Spears’s Summary
A graduate, cum laude, of the University of Indianapolis with a Bachelors Degree in Corrections, receiving the Marvin Henricks Award for Outstanding Achievement as the top graduating student in my discipline, I currently coordinate Governor Daniel's innovative Healthy Indiana Plan (HIP). Coordinating all aspects of the program down to the smallest detail, I am involved in all facets of the program from member eligiblity and systems processes to policy decisions and contract oversight to member complaints and provider inquiries.
With a background in new home sales and marketing, I have extensive experience in leadership and sales along with experience in multi-tasking, customer service and time management. I have passions in many areas of business from public relations to marketing to business relationship development. My long term goal is to work with an organization for whom I can use my past experience and knowledge to help attain and surpass company goals and ambitions. I have always exceeded expectations and been the best in my field. My success in the past is indicative of my accomplishments to come.
Nicole Spears’s Specialties:
Developing and managing new relationships, organizing and facilitating meetings, policy development, contract oversight, regulation enforcement, payroll and payments, dispute resolution within staff and for clients, supervision of staff of up to 15, interviewing and hiring, employee discipline, 4 Years of course study in Spanish.
Nicole Spears’s Experience
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Program Coordinator for the Healthy Indiana Plan (HIP)
State of Indiana
(Government Agency; Government Administration industry)
July 2008 — Present (1 year 1 month)
As Program Coordinator, I organize and coordinate all parties involved in the implementation, management and policy development for Governor Daniel’s innovative new health plan, the Healthy Indiana Plan (HIP). I am also responsible for independently implementing and managing the program’s weekly member’s issue resolution meeting where each member issue must be logged and monitored on a daily basis until resolution.
I have also been tasked with creating the entire HIP Internal Policies and Procedures manual and updating all policies for the plan and ensuring they are practical for all parties involved and comply with contract, rule and waiver stipulations. Overall duties of ensuring the program is adhering to all federal and state rules, regulations and the CMS Waiver as well as all contractors are adhering to the terms of their contracts with the State.
I am also responsible for creating, regulating and maintaining several internal and external SharePoint sites and keeping them up to date, resolving all legislative and departmental inquiries timely and accurately via email or phone and compiling all monthly, quarterly and annual reports for internal review and use in contract compliance and plan oversight and those submitted to CMS for review. -
Realtor
msWoods
(Real Estate industry)
2006 — March 2009 (3 years)
Licensed Real Estate Sales Person through Indiana Professional Licensing Agency and an active member of Metropolitan Indianapolis Board of Realtors. Develop and maintain relationships with prospects to gain trust, determine needs and guide them through entire buying or selling process.
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New Home Sales Consultant
Keystone Builders
(Construction industry)
April 2005 — July 2008 (3 years 4 months)
Successfully managed & sold homes in 3 different communities & for the On Your Lot Division simultaneously with personal 2006 sales in excess of 6.8 million dollars. Developed & maintained relationships with numerous prominent professionals within area real estate, mortgage, and title companies. Key aspects to this position are: conducting persuasive presentations of the community and home amenities and available options; overcoming objections to close sales; successfully arbitrating & resolving conflicts that arise during purchase & after closing; serving as a liaison between clients & corporate office & superintendent.
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Sales Assistant
Arbor Homes
(Construction industry)
March 2003 — March 2005 (2 years 1 month)
During December 2004-February 2005, ran office autonomously with an excess of $650,000 in sales in less than 6 weeks resulting in special bonuses for going above and beyond my assigned duties. Trained incoming Sales Managers and several Sales Assistants in company policy, procedure and sales techniques. Central aspects of my role as a sales assistant were: helping the office run smoothly by keeping all items stocked and in working order and by handling all general office duties; conducting persuasive presentations of amenities and options to secure future appointments with the Sales Manager; serving as a liaison between clients, corporate office & superintendents; acting as interim Sales Manager several times when no manager was assigned to the community.
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Manager
DugCo
(Restaurants industry)
October 2002 — June 2004 (1 year 9 months)
Worked in Management while full time college student. I was one of the youngest people hired as a manager where I trained three new incoming Managers and incoming employees in company policy, procedures & product knowledge. In this position I managed and disciplined a staff of 10+ per shift, resolved customer complaints and ensured the store ran smoothly. It was also necessary to ensure that the all State Labor Laws and company policies were complied with at all times.
Nicole Spears’s Education
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University of Indianapolis
Bachelor's Degree , Criminal Justice , 2001 — 2005
- Activities and Societies:
- Member Phi Alpha Epsilon Honor Society; RHA, member/PR rep: 2001-2002; Dean's List and Honor Roll, 2001-2004; Dean's Scholarship 2001-2005
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Shoals High School
Academic Honors Diploma , 1997 — 2001
- Activities and Societies:
- Pep Club
BETA Club
Prom Committee Chairman
Spanish Club
SADD
Media Club
Homecoming Court
Prom Court
Additional Information
Nicole Spears’s Websites:
Nicole Spears’s Groups:
MIBOR - Metropolitan Indianapolis Board of Realtors
NAR - National Association of Realtors
IAR - Indiana Association of Realtors
Cundiff Family (Relative)
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Obama for America -
Indianapolis Colts Fan Club -
UIndy -
My Man Mitch - Mitch Daniels, Indiana Governor -
Linking Indiana
Nicole Spears’s Honors:
Marvin Henricks Award for Outstanding Achievement in Criminal Justice, 2005
Member, Phi Alpha Epsilon Honor Society
Dean’s List/Honor Roll, University of Indianapolis, 2001-2004
Several Various Awards in Creative Writing
Nicole Spears’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
