Assistant Director at National Radio Astronomy Observatory
Charlottesville, Virginia Area
Assistant Director at National Radio Astronomy Observatory
Charlottesville, Virginia Area
I am a technology and quality systems specialist who specializes in managing, modeling and continually improving socio-technical systems. The issues that motivates me the most are competitiveness and excellence - at the individual, team, business unit, organization, and macroeconomic/societal levels. As a consequence, I'm not only interested in improving individual and team performance, but also in the public policy issues that impact competitiveness (e.g. environmental policy, energy policy, science and technology policy). I have industry experience at the senior and executive levels of start-ups, professional services organizations, and national laboratories. My research interests include understanding the relationships between quality, innovation, and competitiveness; improving quality and productivity in software development; applying social network analysis to problems in quality and innovation, and applying statistical physics on networks to understand collective social and organizational behavior. As a meteorologist, I am also interested in the economic impacts of weather and forecasting, which includes energy demand, supply chain disruption, and business impacts of weather disasters.
Check out my September 2008 article in Quality Progress, "Starting from Scratch", which describes first principles for how to launch a new quality system: http://www.asq.org/quality-progress/2008/09/basic-quality/starting-from-scratch.html
Although I have almost 15 years experience doing and managing software development throughout all phases of the Software Development Life Cycle, I am most interested in rapid prototyping and "lean" (sometimes unorthodox) processes that help companies get high-quality software and interactive systems out the door fast. First and foremost, I am concerned with establishing the solid foundations that make such approaches effective! (As a result, you might surmise my conviction that Agile and CMMI can coexist fruitfully.)
Quality, Quality Systems, Lean Six Sigma, Green Six Sigma, Competitiveness, Organizational Excellence, Innovation, Productivity, Organizational Networks, Innovation Networks, Communities of Practice, Citation Networks, Philosophy of Science & Technology, Design, Design Science, Software Engineering, Scientific Computing, Information Technology, Organizational Design, Economic Impacts of Weather and Weather Disasters, Energy Demand, Supply Chain Disruption
(Government Agency; 201-500 employees; Research industry)
April 2006 — Present (2 years 8 months)
At NRAO, I oversee software engineering and user support for continued development of our "End to End" systems, including proposal management, archive capabilities, data processing, automation, and metadata management. Our goal is to broaden access to the Observatory's complex suite of multi-million dollar instruments, and make it possible for a wider audience of scientists to achieve their research objectives using our facilities. One of our more exciting projects right now is working with the Google Sky team (http://earth.google.com/sky) to integrate data at radio wavelengths and to make Sky a more comprehensive research tool.
(Research industry)
2002 — 2006 (4 years)
(Public Company; Telecommunications industry)
1999 — 2001 (2 years)
(Research industry)
1999 — 2001 (2 years)
(Public Company; Research industry)
1999 — 1999 (less than a year)
(Research industry)
1997 — 1998 (1 year)
PhD, Technology Management, 2004 — 2009 (expected)
GPA 4.0/4.0
Dissertation: “Topology, Dynamics, and Continuous Improvement of the Quality Management Body of Knowledge” – Using networks, this longitudinal study models citations of 251 journal articles in quality management from 1993 to 2008 to define the quality management body of knowledge from the peer reviewed literature. We determine whether quality management has become a cohesive academic discipline, which articles serve as the hubs and authorities, and how to continually enhance the rigor and applicability of quality management research. Uses R, statnet, igraph, UCInet.
MBA, 2000 — 2003
GPA 3.9/4.0
Atmospheric Science & Technology Management 1997 — 1998
BS, Meteorology, 1992 — 1995
1990 — 1992
Management Innovation, Pervasive Computing, Human-Computer Interaction, Data Quality, Statistical Physics, Network Dynamics, Meteorology, Severe Weather, Storm Chasing, Playing Poker, Horse Racing
University of Virginia Network Roundtable, American Society for Quality (ASQ) Senior Member, ASQ Software Division (Chair-Elect), Editorial Review Board for Software Quality Professional journal
ASQ Certified Manager of Quality & Organizational Excellence (CMQ/OE) #9583; Preparing for Six Sigma Black Belt certification, March 2009