Nicole Radziwill

I am a technology and quality systems specialist who specializes in managing, modeling and continually improving socio-technical systems. The issues that motivate me the most are competitiveness and excellence - at the individual, team, business unit, organization, and macroeconomic/societal levels. As a consequence, I'm not only interested in improving individual and team performance, but also in the public policy issues that impact competitiveness (e.g. environmental policy, energy policy, science and technology policy). I have industry experience at the senior and executive levels of start-ups, professional services organizations, and national laboratories. My research interests include understanding the relationships between quality, innovation, and competitiveness; improving quality and productivity in software development; applying social network analysis to problems in quality and innovation, and applying statistical physics on networks to understand collective social and organizational behavior. As a meteorologist, I am also interested in the economic impacts of weather and forecasting, which includes energy demand, supply chain disruption, and business impacts of weather disasters.

Nicole Radziwill’s Specialties:

Quality, Quality Systems, Lean Six Sigma, Green Six Sigma, Sustainability, ISO 26000, Competitiveness, Organizational Excellence, Innovation, Productivity, Organizational Networks, Innovation Networks, Communities of Practice, Citation Networks, Philosophy of Science & Technology, Design, Design Science, Software Engineering, Scientific Computing, Information Technology, Organizational Design, Economic Impacts of Weather and Weather Disasters, Energy Demand, Supply Chain Disruption

Nicole Radziwill’s Experience

Chair

ASQ Software Division

(Non-Profit; Civic & Social Organization industry)

September 2009 — Present (3 months)
Assistant Professor

James Madison University

(Educational Institution; Higher Education industry)

August 2009 — Present (4 months)

I am a new member of the faculty in the Department of Integrated Science & Technology, where the mission is to "empower students to analyze and solve real-world, human problems by integrating scientific, technological, business and social aspects of these problems and to communicate innovative solutions to a diverse audience." This really resonates with who I am. I look forward to working with students through all phases of their studies at JMU to help them become powerful, practical problem-solvers.
Assistant Director

National Radio Astronomy Observatory

(Government Agency; Research industry)

April 2006 — August 2009 (3 years 5 months)

At NRAO, I coordinated software engineering and user support for continued development of "End to End" systems, including proposal management, archive capabilities, data processing, automation, and metadata management. Our goal was to broaden access to the Observatory's complex suite of multi-million dollar instruments, and make it possible for a wider audience of scientists to achieve their research objectives using our facilities. One of our more exciting projects was working with the Google Sky team (http://earth.google.com/sky) to integrate data at radio wavelengths and to make Sky a more comprehensive research tool.
Division Head, Green Bank Software Development

National Radio Astronomy Observatory

(Research industry)

2002 — 2006 (4 years )
Engagement Manager

Nortel

(Public Company; Telecommunications industry)

1999 — 2001 (2 years )
Sr Solution Architect

Clarify Professional Services Organization

(Research industry)

1999 — 2001 (2 years )
Development Manager

Rhythms

(Public Company; Research industry)

1999 — 1999 (less than a year)
Systems Analyst

NOAA FSL GPS-IPW Group

(Research industry)

1997 — 1998 (1 year )

Nicole Radziwill’s Education

Indiana State University

PhD , Technology Management , 2004 — 2009

GPA 4.0/4.0

Dissertation: “Topology, Evolution, and Network-Based Continuous Improvement of the Quality Management Journal (QMJ)" - Knowledge flows in quality management were modeled as a citation network of QMJ articles from 1993 to 2008. Using the network, we determined 1) which articles are the hubs, authorities, and emerging leaders, 2) that the system is a small world and effectively modeled as a power law with a degree that varies between 2.5 and 3, 3) that the quality of the network (assessed either in terms of dynamic degree centrality or dynamic authority-based centrality) is correlated with the degree distribution exponent, and 4) that a distinct shift from "lower quality" and "higher quality" is evident around January 2000, at the same time the QMJ editorial policy was changed. Software used: R (igraph, network, statnet) and Pajek.
Regis University

MBA , 2000 — 2003

GPA 3.9/4.0
South Dakota School of Mines and Technology

Atmospheric Science & Technology Management 1997 — 1998
Pennsylvania State University

BS , Meteorology , 1992 — 1995
North Carolina School of Science and Mathematics (NCSSM)

1990 — 1992

Additional Information

Nicole Radziwill’s Interests:

Quality Systems, Cyberinfrastructure, Social and Organizational Networks, Management Innovation, Statistical Physics, Meteorology, Severe Weather, Storm Chasing, Playing Poker, Horse Racing

Nicole Radziwill’s Groups:

University of Virginia Network Roundtable, American Society for Quality (ASQ) Senior Member, ASQ Software Division (Chair-Elect), Editorial Review Board for Software Quality Professional journal, Editorial Review Board for Journal of Industrial Technology