Advisory Consultant with PwC
Greater Boston Area
- Current
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- Associate at PricewaterhouseCoopers
- Past
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- Business Consultant, SAP CRM at BearingPoint
- Management Analyst, SAP CRM at BearingPoint
- Intern, Competitive & Market Intelligence at SAP
- President and Founder at WebSmith, Co. (Self-employed)
- Education
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- Villanova University
- Concord-Carlisle High School
- Recommended
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2 people have recommended Nicole Marie - Connections
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189
connections
- Industry
- Information Technology and Services
- Websites
Nicole Marie Smith’s Summary
Nicole is a business consultant in the SAP CRM practice of BearingPoint. She is a functional resource with configuration experience on several SAP Customer Relationship Management projects. She has extensive knowledge in SAP R/3 and SAP CRM. She has also developed a valuable skill set utilizing the HP (formerly Mercury) Interactive Quality Center testing tool.
Her project experience includes:
• SAP CRM 2007 Service Management implementation
• SAP CRM 5.0 Service Management implementation
• SAP 4.6c to ECC 6.0 Upgrade project
• SAP 4.6c Order-to-Cash and Supply Chain optimizations
• SAP ECC 5.0 implementation
Nicole Marie Smith’s Specialties:
* SAP CRM Service
* SAP CRM Sales
* SAP CRM IC WebClient
* SAP SD
* Mercury Quality Center
* HTML / web design
Nicole Marie Smith’s Experience
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Associate
PricewaterhouseCoopers
(Partnership; Accounting industry)
June 2009 — Present (2 months)
PwC purchased BearingPoint’s North American Commercial Services Business. I look forward to continuing to provide value to clients and developing my professional services career.
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Business Consultant, SAP CRM
BearingPoint
(Public Company; OTC:BGPTQ; Management Consulting industry)
February 2008 — June 2009 (1 year 5 months)
Recently implemented SAP CRM 2007 where my responsibilities included:
- Configuration of 12 CRM business roles. Designing the navigation bar and visible objects for each role. Coordinating with Basis administrator to setup the CRM business roles and corresponding authorization roles. Performing traces to find and fix gaps.
- Configuration of the multi-level categorization schema. The client utilizes this functionality for classifying two different transaction types, which drive many downstream processes.
- Configuration of the organization model, including activity types to drive tasks. Coordinating cutover activities for setup of users in CRM and R/3. This includes HR mini-master creation, CRM business partner creation, business role and org model assignment.
- Translating business requirements for 10 new printable forms in CRM and R/3. Designed the functional specs for the developers. Made edits utilizing SmartForms and SAP-scripts. -
Management Analyst, SAP CRM
BearingPoint
(Public Company; 10,001 or more employees; BE; Management Consulting industry)
July 2006 — January 2008 (1 year 7 months)
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Intern, Competitive & Market Intelligence
SAP
(Public Company; 10,001 or more employees; SAP; Computer Software industry)
June 2005 — May 2006 (1 year)
Served as a competitive intelligence marketing analyst for SAP, one of the world’s leading providers of business software solutions. Gained industry and competitor insights from analyst documents, while assisting the sales force in closing deals by providing valuable intelligence regarding the competitive landscape. Utilized the SAP CRM Sales system.
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President and Founder
WebSmith, Co. (Self-employed)
(Self-Employed; Myself Only; Internet industry)
January 2000 — July 2002 (2 years 7 months)
Began my own website design company (www.websmithco.com) to host, design, and maintain websites for local businesses and individuals. Clients included an interior designer, real estate developer, and a summer rental property. Also designed the site for the Concord Chamber of Commerce as a community service project.
Nicole Marie Smith’s Education
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Villanova University
Management Information Systems 2002 — 2006
- Activities and Societies:
- Chi Omega, Pastoral Musicians, Villanova Student Theater, Villanova Ski & Snowboard Xtreme club
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Concord-Carlisle High School
1998 — 2002
Additional Information
Nicole Marie Smith’s Websites:
Nicole Marie Smith’s Groups:
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Villanova University Alumni Network -
SAP Community -
BEARINGPOINT CONNECTIONS
Nicole Marie Smith’s Contact Settings
Interested In:
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
