Nicole M. Smith

Nicole M. Smith

SAP CRM Consultant at BearingPoint

Greater New York City Area

Current
  • Business Consultant, SAP CRM at BearingPoint
Past
  • Management Analyst, SAP CRM at BearingPoint
  • Intern, Competitive & Market Intelligence at SAP
  • President and Founder at WebSmith, Co. (Self-employed)
Education
  • Villanova University
  • Concord-Carlisle High School
Connections
133 connections
Industry
Information Technology and Services
Websites

Nicole M. Smith’s Summary

Nicole M. Smith’s Specialties:

* SAP CRM Service
* SAP CRM Sales
* SAP CRM IC WebClient
* SAP SD
* Mercury Quality Center
* HTML / web design
* Remedy help desk


Nicole M. Smith’s Experience

  • Business Consultant, SAP CRM

    BearingPoint

    (Public Company; 10,001 or more employees; BE; Management Consulting industry)

    February 2008Present (9 months)

    Currently engaged as testing manager responsible for Mercury Quality Center testing at a large medical devices client implementing SAP CRM Service Management and SAP Interaction Center WebClient. Previous SAP projects include an SAP ECC 5.0 implementation, an Order-toCash optimization, a Supply Chain optimization, and an upgrade from SAP 4.6c to ECC 6.0.

  • Management Analyst, SAP CRM

    BearingPoint

    (Public Company; 10,001 or more employees; BE; Management Consulting industry)

    July 2006January 2008 (1 year 7 months)

  • Intern, Competitive & Market Intelligence

    SAP

    (Public Company; 10,001 or more employees; SAP; Computer Software industry)

    June 2005May 2006 (1 year)

    Served as a competitive intelligence marketing analyst for SAP, one of the world’s leading providers of business software solutions. Gained industry and competitor insights from analyst documents, while assisting the sales force in closing deals by providing valuable intelligence regarding the competitive landscape. Utilized the SAP CRM Sales system.

  • President and Founder

    WebSmith, Co. (Self-employed)

    (Self-Employed; Myself Only; Internet industry)

    January 2000July 2002 (2 years 7 months)

    Began my own website design company (www.websmithco.com) to host, design, and maintain websites for local businesses and individuals. Clients included an interior designer, real estate developer, and a summer rental property. Also designed the site for the Concord Chamber of Commerce as a community service project.


Nicole M. Smith’s Education

  • Villanova University

    Management Information Systems 20022006

    Activities and Societies:
    Chi Omega, Pastoral Musicians, Villanova Student Theater, Villanova Ski & Snowboard Xtreme club
  • Concord-Carlisle High School

    19982002


Additional Information

Nicole M. Smith’s Websites:

Nicole M. Smith’s Groups:

  •    Villanova Alumni

Nicole M. Smith’s Contact Settings

Interested In:

  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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