Nicole Marie Smith

Nicole Marie Smith

Advisory Consultant with PwC

Greater Boston Area

Current
Past
  • Business Consultant, SAP CRM at BearingPoint
  • Management Analyst, SAP CRM at BearingPoint
  • Intern, Competitive & Market Intelligence at SAP
  • President and Founder at WebSmith, Co. (Self-employed)
Education
  • Villanova University
  • Concord-Carlisle High School
Connections
189 connections
Industry
Information Technology and Services
Websites

Nicole Marie Smith’s Summary

Nicole is a business consultant in the SAP CRM practice of BearingPoint. She is a functional resource with configuration experience on several SAP Customer Relationship Management projects. She has extensive knowledge in SAP R/3 and SAP CRM. She has also developed a valuable skill set utilizing the HP (formerly Mercury) Interactive Quality Center testing tool.

Her project experience includes:
• SAP CRM 2007 Service Management implementation
• SAP CRM 5.0 Service Management implementation
• SAP 4.6c to ECC 6.0 Upgrade project
• SAP 4.6c Order-to-Cash and Supply Chain optimizations
• SAP ECC 5.0 implementation

Nicole Marie Smith’s Specialties:

* SAP CRM Service
* SAP CRM Sales
* SAP CRM IC WebClient
* SAP SD
* Mercury Quality Center
* HTML / web design


Nicole Marie Smith’s Experience

  • Associate

    PricewaterhouseCoopers

    (Partnership; Accounting industry)

    June 2009Present (2 months)

    PwC purchased BearingPoint’s North American Commercial Services Business. I look forward to continuing to provide value to clients and developing my professional services career.

  • Business Consultant, SAP CRM

    BearingPoint

    (Public Company; OTC:BGPTQ; Management Consulting industry)

    February 2008June 2009 (1 year 5 months)

    Recently implemented SAP CRM 2007 where my responsibilities included:
    - Configuration of 12 CRM business roles. Designing the navigation bar and visible objects for each role. Coordinating with Basis administrator to setup the CRM business roles and corresponding authorization roles. Performing traces to find and fix gaps.
    - Configuration of the multi-level categorization schema. The client utilizes this functionality for classifying two different transaction types, which drive many downstream processes.
    - Configuration of the organization model, including activity types to drive tasks. Coordinating cutover activities for setup of users in CRM and R/3. This includes HR mini-master creation, CRM business partner creation, business role and org model assignment.
    - Translating business requirements for 10 new printable forms in CRM and R/3. Designed the functional specs for the developers. Made edits utilizing SmartForms and SAP-scripts.

  • Management Analyst, SAP CRM

    BearingPoint

    (Public Company; 10,001 or more employees; BE; Management Consulting industry)

    July 2006January 2008 (1 year 7 months)

  • Intern, Competitive & Market Intelligence

    SAP

    (Public Company; 10,001 or more employees; SAP; Computer Software industry)

    June 2005May 2006 (1 year)

    Served as a competitive intelligence marketing analyst for SAP, one of the world’s leading providers of business software solutions. Gained industry and competitor insights from analyst documents, while assisting the sales force in closing deals by providing valuable intelligence regarding the competitive landscape. Utilized the SAP CRM Sales system.

  • President and Founder

    WebSmith, Co. (Self-employed)

    (Self-Employed; Myself Only; Internet industry)

    January 2000July 2002 (2 years 7 months)

    Began my own website design company (www.websmithco.com) to host, design, and maintain websites for local businesses and individuals. Clients included an interior designer, real estate developer, and a summer rental property. Also designed the site for the Concord Chamber of Commerce as a community service project.


Nicole Marie Smith’s Education

  • Villanova University

    Management Information Systems 20022006

    Activities and Societies:
    Chi Omega, Pastoral Musicians, Villanova Student Theater, Villanova Ski & Snowboard Xtreme club
  • Concord-Carlisle High School

    19982002


Additional Information

Nicole Marie Smith’s Websites:

Nicole Marie Smith’s Groups:

  •    Villanova University Alumni Network
  •    SAP Community
  •    BEARINGPOINT CONNECTIONS

Nicole Marie Smith’s Contact Settings

Interested In:

  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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