
SAP CRM Consultant at BearingPoint
Greater New York City Area

SAP CRM Consultant at BearingPoint
Greater New York City Area
* SAP CRM Service
* SAP CRM Sales
* SAP CRM IC WebClient
* SAP SD
* Mercury Quality Center
* HTML / web design
* Remedy help desk
(Public Company; 10,001 or more employees; BE; Management Consulting industry)
February 2008 — Present (9 months)
Currently engaged as testing manager responsible for Mercury Quality Center testing at a large medical devices client implementing SAP CRM Service Management and SAP Interaction Center WebClient. Previous SAP projects include an SAP ECC 5.0 implementation, an Order-toCash optimization, a Supply Chain optimization, and an upgrade from SAP 4.6c to ECC 6.0.
(Public Company; 10,001 or more employees; BE; Management Consulting industry)
July 2006 — January 2008 (1 year 7 months)
(Public Company; 10,001 or more employees; SAP; Computer Software industry)
June 2005 — May 2006 (1 year)
Served as a competitive intelligence marketing analyst for SAP, one of the world’s leading providers of business software solutions. Gained industry and competitor insights from analyst documents, while assisting the sales force in closing deals by providing valuable intelligence regarding the competitive landscape. Utilized the SAP CRM Sales system.
(Self-Employed; Myself Only; Internet industry)
January 2000 — July 2002 (2 years 7 months)
Began my own website design company (www.websmithco.com) to host, design, and maintain websites for local businesses and individuals. Clients included an interior designer, real estate developer, and a summer rental property. Also designed the site for the Concord Chamber of Commerce as a community service project.
Management Information Systems 2002 — 2006
1998 — 2002