Nicki Paul

Current

Senior Technical Analyst at Citi (formerly Citigroup)

Past

Technical Analyst at Citicorp Operations Consulting
Independent Professional at IT training and consulting (Self-employed)
Technical Analyst at Steinhilber Schwehr AG

Technical Consultant at USU AG
Technical Analyst at Pidas Deutschland GmbH
Technical Administrator at Merz GmbH
Independent Professional at IT Training and Consulting (Self-employed)
Technical Support at WBT

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5 more...

Education

IBM
BFS Tuebingen

Recommended

21 people have recommended Nicki

Connections

500+ connections

Industry

Financial Services

Nicki Paul’s Summary

I am experienced in design, implementation, management maintenance and disaster recovery of mission-critical large scale AIX database- and application environments.
I have a deep understanding of business processes and requirements in the financial sector.
I can translate business requirements into technical speech to provide optimal and occasionally uncommon solutions for various different business needs.
I work extremely customer focused, and having very good communication skills I constantly build and maintain contacts and synergies with other teams within the global company, keep my management, peers and stakeholders informed, share knowledge and best practices wherever I can.
Being rather pro-active than re-active, my main goal is to deliver and maintain fast-growing, performant and reliable 24/7 production environments and avoid problems by close capacity- and performance monitoring- and management.
Of course providing best possible support for our systems often requires to go far beyond my responsibilities or to come up with unusual solutions and I am always happy to go an extra mile for the benefit of my customers and peers. And the business can be confident - if there is a problem I will find a way to solve it.

Technical experience:
20+ years experience in different areas of IT services:
- Operating systems: Windows / Unix (AIX certified)
- Databases: Sybase / Oracle / Lotus Domino / Informix
- Networks: WAN / LAN / X25
- Storage: EMC
- Availability: Veritas / HACMP / SFRAC
- Hardware: IBM / Compaq / HP
- Applications: MS Office / Backoffice / Websphere / CICS
- CAx: ProFile / IDEAS / Solid Edge / Unigraphics / SAP
- Projects
- IT Training and Consulting
- Teamleading and People Management

Nicki Paul’s Specialties:

- performace optimization for Oracle- and Sybase Database environments running on AIX
- optimization, consolidation and re-engineering of existing systems to latest requirements, required standards and best suitable technologies

Nicki Paul’s Experience

Senior Technical Analyst

Citi (formerly Citigroup)

(Public Company; 10,001 or more employees; Information Technology and Services industry)

June 2007 — Present (2 years 7 months)

Administration and technical support of AIX Fixed Income and Equities Database Servers and Server-Clusters (eg Veritas VCS, Oracle RAC) in close cooperation to the DBA teams and Application Support teams, participation in a huge number of projects in these areas covering AIX aspects. Point of contact for AIX related queries of all kinds for Project Management. Proactive Capacity Planning and Capacity Monitoring.
Technical Analyst

Citicorp Operations Consulting

(Public Company; 1001-5000 employees; Banking industry)

October 2005 — June 2007 (1 year 9 months)

AIX system administration and technical support for various AIX Application- and Database servers for Citibank Privatkunden AG (Citigroup Consumer Banking Germany)
Independent Professional

IT training and consulting (Self-employed)

(Self-Employed; Myself Only; Information Technology and Services industry)

July 2004 — October 2005 (1 year 4 months)

Trainer for Microsoft Operating Systems and MS Office products, IT consultant for storage- and backup solutions, consultant for network solutions, client-server solutions across platforms
Technical Analyst

Steinhilber Schwehr AG

(Public Company; 501-1000 employees; Information Technology and Services industry)

September 2001 — July 2004 (2 years 11 months)

Building and maintaining CAx Systems and dedicated Client-Server environments running various Operating Systems including True64, AIX, Irix, HPUx, Digital Unix, Windows NT/2000/2003.
Hardware and Network configuration, installation and configuration, customization of technical applications and databases including Pro*file, Informix, Oracle 8 / 9, MSSQL, Lotus Notes. Training of CAD engineers and Systemadministrators hands on in their new environments and applications. Technical and application support onsite and remote.
Technical Consultant

USU AG

(Public Company; 501-1000 employees; Information Technology and Services industry)

March 2001 — September 2001 (7 months)

Lotus Notes and Domino Developer, Customer Services for Lotus-based Applications eg Knowledge Portals, Asset Management Systems, AIX consultant
Technical Analyst

Pidas Deutschland GmbH

(Public Company; 501-1000 employees; Information Technology and Services industry)

September 1999 — March 2001 (1 year 7 months)

System administration and technical support onsite and remote in several projects for IBM, HP, Agilent Technologies, Novartis. Implementation and maintenance of web-based IT training systems, Trainer for Microsoft Operating Systems and Office Products. Project lead in building up an ASP environment.
Technical Administrator

Merz GmbH

(Privately Held; 11-50 employees; Facilities Services industry)

June 1996 — September 1999 (3 years 4 months)

Technical Administration and management of client-server infrastructure and network, support and administration of commercial software, operating systems and business applications
Independent Professional

IT Training and Consulting (Self-employed)

(Self-Employed; Myself Only; Information Technology and Services industry)

March 1989 — June 1996 (7 years 4 months)

Trainer for Microsoft Operating Systems and MS Office products, IT consultant for client-server solutions, databases and network across platforms. Technical support for client-server solutions.
Technical Support

WBT

(Public Company; 11-50 employees; Information Technology and Services industry)

July 1986 — March 1989 (2 years 9 months)

Technical Support of Host-based IT environment