
Facilitator of Change, Development and Learning
St Albans, United Kingdom

Facilitator of Change, Development and Learning
St Albans, United Kingdom
I work as a facilitator not an expert, this means that my job is to help people think about and work on issues that don't have one right answer. It also means that I don't have to restrict my work to one sector.
I have worked with people from large and small organisations and in the private and public sector and some private individuals. I haven't specialised and, although this may not make entire business sense, it does mean that I have a very wide experience of many sectors.
For instance, I have worked with computing, manufacturing, retail, utility, financial, law and local and central government. The last includes education, health and regulatory organisations.
The issues include motivating teams, improving working relationships, influencing upwards, developing skills, career and crisis counselling, profiling excellent performers and conflict resolution.
The people I work with best are open minded risk takers who enjoy working collaboratively and taking time to think.
Executive coaching, core process, team building, , career counselling, facilitating groups, designing workshops, counselling skills, influencing skills, time management, creative problem solving, manager and secretary team work, profiling excellent performers, organisation development.
(Management Consulting industry)
April 1982 — Present (27 years 8 months)
I am a self employed facilitator of change and development working with a wide variety of organisations. A lot of my work is helping senior people manage change in organisations. Another major piece is working with teams and groups to build cooperation and solve business problems.
I use counselling and facilitating skills and appreciative inquiry in my practice.
I have published many articles, designs and other resources on the web on http://www.nickheap.co.uk All are freely available for anyone to use.
(Public Company; 10,001 or more employees; Chemicals industry)
1974 — 1982 (8 years )
My job was "To do anything I could get away with that was likely to be helpful" (My words). I had a free hand to help managers manage change and develop their organisations and staff. In practice, I acted as a facilitator, coach and counsellor. No one had to use me, so my work depended on creating close relationships with managers and being positively helpful.
ICI was very generous with their training and support and I had a most growthful and interesting time and learned a great deal about people and organisations.
(Public Company; 10,001 or more employees; Chemicals industry)
1968 — 1974 (6 years )
Researching new products and processes in several technical areas. At the same time I helped to set up the first internal career counselling service in British Industry.
BSc; PhD , Chemistry , 1960 — 1966
Although my formal education was in Chemistry followed by Rseearch in medium ring chemistry, my real education started at ICI.
I went on T-group that catalysed a complete change of career from science to helping people listen to each other and work together better. ICI was very generous in supporting months of short, intense courses to help me develop these faciliating and consultancy skills.
I also trained as a Samaritan and Marriage Guidance counsellor and as a cocounsellor.
executive coaching, core process, organisation development, management development, personal development,career development, counselling, cocounselling, time management, profiling, accelerating learning,influencing skills,human evolution, spirituality and religion, adventure travel, hill walking, making Meccano Models.
Society of Effective Affective Learning, Fast Company - Company of Friends, Ecademy