Community Marketing Manager
Greater Los Angeles Area
- Current
-
- Technical Strategist at Heavybag Media
- Past
-
- Dealer Repair Account Manager at Usaco Service Company
- Product Support Manager at Usaco Service Company
- Product Support at Kenwood USA
- Education
-
- Long Beach City College
- Recommended
-
1 person has recommended Nick - Connections
-
42
connections
- Industry
- Marketing and Advertising
- Websites
Nick Dynice’s Summary
Interests are in proactive product support using social media. Merging PR, Marketing, and Product Support. All are customer touch-points, all should be given the same amount of consideration. 10 years in music and audio production, location sound, and sound reinforcement. Blogging, podcasting, and installing and editing wiki and related software for 2 years. Currently studying the Ruby scripting language and the Ruby on Rails framework.
Nick Dynice’s Specialties:
Web strategy, customer service, consumer electronics, music production
Nick Dynice’s Experience
-
Technical Strategist
Heavybag Media
(Marketing and Advertising industry)
April 2008 — Present (1 year 4 months)
Development and execution of integrated web strategy marketing strategy. Implementation of web designs into CSS/XHTML.
Heavybag Media is at its heart a collection of people with brains that work forwards, backwards, upside down, left, right and sideways. We approach communication as an art form. There is no magic formula or canned solution. Each brand, each person, each situation is unique and requires a unique strategy, and its own set of tactics. In all cases, we take a holistic approach. The whole is greater than the sum of its parts, and understanding how all of the parts work together makes it even greater. -
Dealer Repair Account Manager
Usaco Service Company
(Privately Held; 51-200 employees; Consumer Electronics industry)
April 2007 — May 2008 (1 year 2 months)
I was the the point of contact for dealers, manufacturers, and some customers. Usaco Service is authorized servicer of over 20 different manufacturers of TV car stereos and over 15 differnt extended warranty policies. It was my duty to sort through the repairs, figure out which warranties were valid, obtain service documentation for technicians, along with scheduling some of the field technician appointments. I was also the point of contact for several dealers who's store stock TVs required service.
-
Product Support Manager
Usaco Service Company
(Privately Held; 51-200 employees; Consumer Services industry)
April 2004 — March 2007 (3 years)
Managing a team that assists end users of Kenwood home audio and car audio products with operation and installation of products via phone and e-mail. Products types include home theater receivers, DVD players, CD players, cassette decks, VCRs, speakers, GPS systems, media players, and car audio including CD players, amplifiers and speakers. Requires communicating with many different types of people, and being able to explain concepts to the end users and dealers in many different situations.
-
Product Support
Kenwood USA
(Public Company; 51-200 employees; Consumer Services industry)
April 2000 — April 2004 (4 years 1 month)
Assisting end users of Kenwood home audio and car audio products with operation and installation of products via phone and e-mail. Products types include home theater receivers, DVD players, CD players, cassette decks, VCRs, speakers navigation systems, media players, and car audio including CD players, amplifiers and speakers. This required communications with many different types of people, and being able to explain concepts to the end users and dealers in many different situations.
Nick Dynice’s Education
-
Long Beach City College
Certificate , Recording Engineering , 1995 — 1997
I was at the top of my class. Students would come to me for advice on music production and recording techniques, and I was eager to help. My projects included songs on 16 track 1/2 inch analog, 24 track ADAT, and 24 track 2 inch, and extensive MIDI sequencing, sampling and sound design. Today I own many synth and a Mac-based digital audio workstation.
- Activities and Societies:
- LBCC student chapter of the Audio Engineering Society.
Additional Information
Nick Dynice’s Websites:
Nick Dynice’s Interests:
blogging, reading blogs, podcasting, rss, open source, wikis, social media, ruby, ideas, innovation, collaboration, CRM
Nick Dynice’s Groups:
Current:
BMI, http://bmi.com
BarCamp LA http://barcampla.org
Past:
The Association of Support Professionals, http://asponline.com
Audio Engineering Society, http://www.aes.org
Nick Dynice’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
