Nicholas Cain

Customer Service/Events Mgmt Oriented Professional

Location
Baltimore, Maryland (Baltimore, Maryland Area)
Industry
Facilities Services

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Nicholas Cain's Overview

Current
Past
  • Initiator for Prime Brokerage Wires Integrated Centralization at Pride Technologies @ Morgan Stanley
  • Coporate Services Consultant at IKON Office Solutions
  • Receptionist / Administrative Assistant at Live Nation
  • Customer Service Representative at BP
  • Mailroom Clerk at BP
Education
Connections

96 connections

Nicholas Cain's Summary

For over the past decade I have worked for some of the largest corporations in the nation in customer service based roles, primarily in the field of building services, providing high level support to clients. Most recently I ventured into the field of financial operations with Morgan Stanley, which proved to be a valuable learning experience. Additionally, for the last year and a half I have been assisting Clearpath Entertainment and Production as a Production Coordinator on an events based part-time basis.

In my off time, I am an avid crafter dabbling in many different mediums. I host an evening called Crafternoons once a month during which a group of people (all are welcome) gather to learn one new craft a month from crochet techniques to decoupage of cigar boxes. Each form of art informs the next.

Nicholas Cain's Experience

Production Coordinator

Clearpath Entertainment & Productions

Partnership; 1-10 employees; Entertainment industry

August 2012Present (2 years 1 month) Baltimore, Maryland Area

Responsibilities Included: Coordination of overall event management and production logistics; liaison between clients, venues, and producers; management of vendor bids and contracts; coordination of applicable permits. Highlights Include:

• 2013 “Generation Now” Presidential Inaugural Kick-Off Concert and Party
• 2013 White House Correspondence Dinner Pre-Party
• Assistant to Co-Chairman of 2013 Fell’s Point Fun Festival
• 2013 “Yellow Party” Grand Prix Kick-Off featuring LIVE
• “Camino Americano” Concert and Rally on the National Mall
• 2014 Assistant to Executive In Charge, Marvel’s AVENGERS S.T.A.T.I.O.N.

Initiator for Prime Brokerage Wires Integrated Centralization

Pride Technologies @ Morgan Stanley

Public Company; 10,001+ employees; ms; Financial Services industry

April 2012April 2014 (2 years 1 month) Baltimore, Maryland Area

• Initiated cash wires, journals, and transfers of domestic and foreign securities.
• Fielded shared inbox e-mail requests
• Pulled Broker Codes For use in asset transfers.
• Assisted in training new employees including assisting in authoring training manuals.

Coporate Services Consultant

IKON Office Solutions

Privately Held; 10,001+ employees; Business Supplies and Equipment industry

July 2010April 2012 (1 year 10 months) Baltimore, Maryland Area

• Worked in tax documentation validating/scanning/indexing foreign and domestic tax forms.
• Maintain inventory of office and pantry supplies for two floors.
• Deliver mail and assist with outgoing mail.
• Conference room set-up.
• Iron mountain retrieval/storage.

Receptionist / Administrative Assistant

Live Nation

Public Company; 5001-10,000 employees; LYV; Entertainment industry

2007April 2009 (2 years) Houston, Texas Area

•Assisted Building Services Manager with day-to-day operations, including mail services, document storage/retrieval, database management, maintaining vendor relations, and invoice processing.
•Performed receptionist duties; such as, answering phones and greeting clients.

Customer Service Representative

BP

Public Company; 10,001+ employees; BP; Oil & Energy industry

20062007 (1 year) Houston, Texas Area

• Authored training manuals for all Mail Services positions and assisted with authoring/ maintaining all safety documentation.
• Acted as sole customer service contact for mail and shipping/receiving concerns for a campus of 2000 employees.

Mailroom Clerk

BP

Public Company; 10,001+ employees; BP; Oil & Energy industry

June 20012006 (5 years) Houston, Texas Area

• Acted as mail lead/main contact for one building of roughly 1000 employees.
• Delivered mail and provided customer service

Nicholas Cain's Skills & Expertise

  1. Customer Service
  2. Event Planning
  3. Outlook
  4. Administrative Assistants
  5. Microsoft Office
  6. Social Networking
  7. Social Media
  8. Data Entry
  9. Microsoft Excel
  10. Office Equipment
  11. Microsoft Word
  12. PowerPoint

Nicholas Cain's Education

Ashford University

BA, Social Science

20092011

Nicholas Cain's Additional Information

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