Niall Murphy

Current

Senior Sales Engineer at Salesforce.com

Past

Unified Communications Specialist at Microsoft
Technical Sales, Professional Services and Training at Parlano
Senior Designer at Ericsson

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Education

Dublin City University
University College Dublin

Connections

87 connections

Industry

Information Technology and Services

Websites

Niall Murphy’s Summary

Masters in Engineering graduate with strong business skills that can bridge the gap between business and IT.

Niall Murphy’s Specialties:

IT Systems Analysis and Design, Software Development, CRM and SFA solutions, Unified Communications (IM, group chat, VoIP, conferencing) and collaboration. Telecommunications systems.

Niall Murphy’s Experience

Senior Sales Engineer

Salesforce.com

(Public Company; CRM; Computer Software industry)

December 2008 — Present (8 months)

Salesforce.com is a leading vendor of CRM solutions (Salesforce automation, customer service and support, marketing campaign management, etc.) Salesforce.com is a driver and evangelist of cloud computing as a business enabler for enterprise customers.

My role as sales engineer includes discovery work, development and delivery of customised demonstrations, POC's, RFP & RFI responses, presentations at seminars and webinars, coaching and training sales teams.

I also work on custom development of solutions using APEX and Visualforce application frameworks for the force.com platform.
Unified Communications Specialist

Microsoft

(Public Company; MSFT; Computer Software industry)

October 2007 — October 2008 (1 year 1 month)

During this period I worked on integrating group chat technology into the Microsoft unified communications product range (OCS) and enablement of the sales and consulting practices for office communications server solutions. This consisted of producing training materials, presenting at technical conferences and hosting internal, partner and customer facing briefings. Additionally I provided technical sales on the group IM / messaging solutions as well as across all unified communications product solutions (IM, Email, presence, VoIP, audio and video conferencing).
Technical Sales, Professional Services and Training

Parlano

(Information Technology and Services industry)

May 2005 — October 2007 (2 years 6 months)

Parlano is the leading vendor of persistent group messaging solutions-- enabling teams to more effectively collaborate and gain a competitive edge.
I played a key role in Parlano's operations in EMEA providing pre-sales, implementation and support to customers including ABN AMRO, Barclays Capital, Citi, Deutsche Bank, Dresdner Kleinwort, HSBC, RBS, Standard Chartered and UBS.
Parlano was acquired by Microsoft in October 2007.
Senior Designer

Ericsson

(Public Company; ERIC B; Telecommunications industry)

1997 — 2005 (8 years)

Design, development and test of client-server software to perform network management for WCDMA 3G networks using technologies such as Java, CORBA and XML. This product allows customers to remotely manage and expand their telecommunications networks using a straightforward GUI interface.

GSM Systems Verification and Integration April 2001–Dec 2001
Systems verification of GSM network elements, in particular high capacity and adaptive antennae base transceiver stations. Provided customer demos and support of technical queries.

Project Leader – Mobile Positioning July 2000–March 2001
Development of mobile phone positioning feature within the GSM Base Station Controller.
Dublin Project Leader with 8 reporting designers coordinating with work at other sites.
Worked on full product life cycle

GSM Systems Verification (Product Industrialisation)
System and stability test of product releases delivery to customer.

Niall Murphy’s Education

Dublin City University

M.Eng , Electronic Systems , 2003 — 2005

Taught Subjects: Advanced Software Engineering(C++/JAVA/J2EE), Network Security, Image and Video Processing, Hardware Description Languages and Telecommunications Systems Design.
Research Project: Dynamic Document Generation and Management in Client-Server Systems.
University College Dublin

B.Eng , Electronics , 1994 — 1998

Mathematics, Electrical Engineering, Computer Engineering, Communications Theory, Digital and Analogue Electronics, Biomedical Engineering, Management and its Environment.

Activities and Societies:

Treasurer of Netsoc, PRO for Cycling Club