Nuno Santos Monteiro

Current

Founder at Magna Casta
ISP / Production Support & Maintenance Team Leader at Sonaecom
Member at Lisbon Perl Mongers

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Past

ISP / Production Support & Maintenance at Sonaecom
ISP / Production Support & Maintenance at Optimus
ISP / Production Support & Maintenance at Novis Telecom, SA

ISP / Operation Support Systems at Novis Telecom, SA
Systems Administrator & Web developer at Universidade do Minho
Systems Administrator & Helpdesk at RCTS - FCCN

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3 more...

Recommended

2 people have recommended Nuno

Connections

266 connections

Industry

Internet

Nuno Santos Monteiro’s Experience

Founder

Magna Casta

(Non-Profit; Wine and Spirits industry)

January 2008 — Present (1 year 11 months)

Development of the Website.
Wine, Restaurants, winebars and enotourism reviewer.
ISP / Production Support & Maintenance Team Leader

Sonaecom

(Privately Held; 1001-5000 employees; SNC; Telecommunications industry)

July 2007 — Present (2 years 5 months)

Partly responsible for the day-to-day management of the production support and maintenance team.
Main responsible for the interaction with the development and the service architecture teams.
Management of trouble ticket and customer request queues to ensure SLAs are met.
Member

Lisbon Perl Mongers

(Non-Profit; Information Technology and Services industry)

August 2005 — Present (4 years 4 months)
ISP / Production Support & Maintenance

Sonaecom

(Privately Held; 1001-5000 employees; SNC; Telecommunications industry)

March 2006 — June 2007 (1 year 4 months)
ISP / Production Support & Maintenance

Optimus

(Privately Held; 1001-5000 employees; Telecommunications industry)

January 2006 — March 2006 (3 months)
ISP / Production Support & Maintenance

Novis Telecom, SA

(Privately Held; Telecommunications industry)

December 2004 — January 2006 (1 year 2 months)
ISP / Operation Support Systems

Novis Telecom, SA

(Privately Held; Telecommunications industry)

June 2000 — November 2004 (4 years 6 months)

Design and implementation of Internet (NNTP, public FTP, Proxy,...) and Internet-provisioning systems.
Systems Administrator & Web developer

Universidade do Minho

(Educational Institution; 1001-5000 employees; Higher Education industry)

September 1998 — June 1999 (10 months)

Development of the Comunications Centre's website and administration of linux systems
Systems Administrator & Helpdesk

RCTS - FCCN

(Computer Networking industry)

September 1998 — June 1999 (10 months)