Steve Newman

Past

Business Development Manager II at Gevity
Business Development Manager II 2007 at GEVITY HR
Insurance Agent/Owner at Bailey Newman Insurance Agency

CHIEF OPERATING OFFICER at BAILEY NEWMAN INSURANCE AGENCY
Assistant Manager at Enterprise Rent a Car
ASSISTANT BRANCH MANAGER at ENTERPRISE RENT A CAR
Customer Service Supervisor at Bell Microproducts
CUSTOMER SERVICE SUPERVISOR at Bell Microproducts
Customer Service Lead. Customer Service Division at Bell Microproducts
RETURN MATERIALS DIRECTOR at Bell Microproducts

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Education

Upper Iowa University
The University of Texas at San Antonio
Gavilan College

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Recommended

3 people have recommended Steve

Connections

97 connections

Industry

Human Resources

Websites

Steve Newman’s Experience

Business Development Manager II

Gevity

(Public Company; GVHR; Human Resources industry)

September 2007 — May 2009 (1 year 9 months)

We manage and maximize your employees talents while increasing your retention of those quality employees. Customized HR Consulting, documents, and in person service set Gevity above any other nationwide or local competitors.
Business Development Manager II 2007

GEVITY HR

(Human Resources industry)

September 2007 — May 2009 (1 year 9 months)

Business Development Manager is responsible for building relationships and increasing territory profitability, and manually developing a prospect pipeline of qualified business to business clients. Meeting with the prospect and providing a consultative sales presentation followed up with applicable closing opportunities for a large nationwide Professional Employer Organization.

Exceeded Quarterly sales goal by implementing a guerilla marketing system that a streamlined pipeline of qualified appointments with decision makers and drove $250,000+ in gross profit revenues.

Exceeded annual sales goal and ended the year in the top 5 in the company for sales based on gross profit revenues.
Insurance Agent/Owner

Bailey Newman Insurance Agency

(Insurance industry)

February 2004 — August 2007 (3 years 7 months)

Insurance agent for a multi line insurance company Farmers Insurance.
CHIEF OPERATING OFFICER

BAILEY NEWMAN INSURANCE AGENCY

(Insurance industry)

February 2004 — August 2007 (3 years 7 months)

2007

Senior management has responsibility for IT, finance, field service, customer service, and HR for a $2 million agency that represents one of the largest multi-line insurance and financial service providers in the country.

Agency production goals were exceeded by developing a mail out based Marketing system that consistently produced new qualified companies and customers and drove $78,000+ in incremental monthly recurring revenues.

Generated 26% higher sales revenue, increased sales productivity, and significantly reduced cancellations by implementing a customer contact program that provides customers the opportunity to inquire on product and produce sales.

Customer retention was increased to 92% by implementing and addressing the responses of customer contact surveys.

Company losses were decreased by $40,000 annually by analyzing claims frequency.
Assistant Manager

Enterprise Rent a Car

(Retail industry)

October 2000 — January 2004 (3 years 4 months)

Assistant Manager at Enterprise Rent a Car rental location.
ASSISTANT BRANCH MANAGER

ENTERPRISE RENT A CAR

(Human Resources industry)

January 2000 — January 2003 (3 years 1 month)

Leader in sales training and business development. Developed a business plan for new account activities for branch.

Provided a sales platform for growth and expansion through commercial account growth.

Responsible for new hire training at the branch. Classes usually consist of 4-5 new hires at a time.
Customer Service Supervisor

Bell Microproducts

(Public Company; 1001-5000 employees; BELM; Computer Hardware industry)

October 1998 — July 2000 (1 year 10 months)

Customer Service Supervisor at computer and electronic hardware distributor.
CUSTOMER SERVICE SUPERVISOR

Bell Microproducts

(Public Company; 1001-5000 employees; BELM; Computer Hardware industry)

September 1998 — April 2000 (1 year 8 months)

Managed a $12 million division providing customer service, Return Material division, sales support, and employee trainings. Led a 13-person sales/service team.

Designed and developed status program for Seagate Returns and reported directly to Senior VP for weekly reports and follow up.

Negative margins were reversed by $50,000 and drove an additional $200,000 that was realized by year end.

Churn was reduced from 7% to 3% by improving return intervals by 22%.
Customer Service Lead. Customer Service Division

Bell Microproducts

(Public Company; 1001-5000 employees; BELM; Computer Hardware industry)

January 1999 — January 2000 (1 year 1 month)

Challenged to spearhead a channel sales program aligned on advancing the sale of services via web masters, web designers, telecom agents. Responsible for the customer service division being ISO 9001 compliant. Worked with the Senior executives to direct and design form security and consistency company wide.

Grew customer service reviews from 70% to 90% within six months.
RETURN MATERIALS DIRECTOR

Bell Microproducts

(Public Company; 1001-5000 employees; BELM; Computer Hardware industry)

January 1998 — January 1999 (1 year 1 month)

Focus was on acquiring employees and cultivating strategic partnerships to accelerate materials return for the company, which resulted in an accelerated credit rate and lowered expenses.

Exceeded the plan and goals each quarter, allowing the company to see high levels of customer satisfaction with increase in profit margins.