
IT Project Lead, Manager
Greater Boston Area

IT Project Lead, Manager
Greater Boston Area
neupane@devinstall.com
All-inclusive experience with IT Project Lifecycle Management, SDLC and Information Resource Management according to virtues of Resource Management, Software Engineering, Application Maintenance and Information Execution, especially in a people-oriented organization
11+ years IT experience on health, finance, education, technology and social sectors with hands on skills understanding Business Requirements and delivering Technical Solutions, Project Management, Systems Management, Software Management, Resource Management, Desktop Management, Systems Engineering, Software Engineering, Desktop Imaging, Procedures & Documentation, Application Packaging, Application Virtualization and Software Quality Assurance.
(Privately Held; Information Technology and Services industry)
March 2007 — Present (2 years 9 months)
• Project Manager, Systems Engineer, Business Analyst, Technical Team Lead, Team Supervisor
• Technical procedures and documentation including coaching junior IT Professionals
• Planning, Execution, Monitoring and Completion of various Projects
(Public Company; MFC; Financial Services industry)
March 2007 — Present (2 years 9 months)
• Project Management, Systems Engineering, Business Analysis, Technical Team Leadership, Team Supervision; Procedures and Documentation including coaching junior IT Professionals
• Directly involved for Major Project Implementation - Lotus Notes Migration; Windows XP SP2 Upgrade; Application Migration to Windows XP SP2; Active Directory Migration from NT4 to 2003; Application Upgrades, Compatibility and Retirement; Application Virtualization (App-V); Upgrade from SMS 2003 to SCCM 2007 SP1
• Daily Tasks Involved but NOT limited to - Complete Engineering & Administration of SMS 2003 Infrastructure; Application Packaging & Distribution; Architecture & Administration of VMWare ESX & Hyper-V Lab Environment for Application Testing and Virtualization; Administration of Active Directory & Group Policy; Desktop Image Creation using UIU, BDD, MDT
• Work with Business Units for different Application Projects including project schedule and execution; provide technical support, knowledge and best practices for project’s successful closing
(Non-Profit; Hospital & Health Care industry)
September 2005 — March 2007 (1 year 7 months)
This role included a range of responsibilities that included technical as well as managerial expertise with most emphasis on Project Management, Systems Engineering, Business Analysis, Technical Lead, Procedures and Documentation including coaching junior IT Professionals. The following is a high-level responsibility scope:
• Work with Business Units for different Application Projects including project schedule and execution; Managing and reviewing project phases to determine goals, time frame, constraints, risks, requirements and procedures for accomplishing the project success including technical observance towards project specifications and business coordination; Provide technical support, knowledge and best practices for project’s successful closing
• Directly Involved for Major Projects Implementation – Desktop Upgrades (Planning, Execution, Monitoring & Closing); Application Migration to Windows XP SP2 (Initiation, Planning, Execution, Monitoring & Completion); Application Upgrades, Compatibility and Retirement (Initiation, Planning, Execution, Monitoring & Completion)
• Daily Tasks Involved but NOT Limited To – Complete Engineering, Administration and Management of Application Packaging for the Enterprise per requirements and industry standards; Administration of SMS 2003 Environment; Lead for Desktop Upgrades and maintain schedule; Administration of WSUS, Active Directory, Group Policy and Symantec Antivirus; Administer Desktop Images using SysPrep; Oversee enterprise desktop & network issues as well as any emerging issues to be resolved as necessary
[Consultant through Infinite Computer Solutions for IBM Global Services]
(Non-Profit; Hospital & Health Care industry)
February 2005 — August 2005 (7 months)
• Complete application life-cycle management; software packaging, repackaging, customization, conflict resolution, quality assessment, validation, testing including creating, managing and updating custom scripts, custom actions per package requirements; 108+ applications packaged, re-packaged per customer site requests and requirements; application compatibility assurance with Windows 2000 and Windows XP
• Large scale targeted SMS distribution, maintenance and troubleshooting of software deployment; creation and maintenance of SMS packages, collections, advertisements, queries, reports, inventory and software metering; custom reports prepared as requested; manage and maintain client health database; create, maintain and distribute "all documentations" during the phases of application distribution
[Consultant through TEKsystems for IBM Global Services]
(Public Company; WFC; Banking industry)
September 2004 — January 2005 (5 months)
• Assisted in the development, implementation, and support of basic to moderately complex internet and intranet applications on one or more platforms; Administration and Management of Intranet Websites; Writing test Plans and actual testing; deploying new/old websites on servers; responsible for system quality assurance and consistency with installation and security policy/standards
• Evaluated systems specifications for client area requirements and participate in the development and implementation of the most efficient and cost-effective software/package solution; develop and Utilize knowledge of web technologies; researching and tracking new web technologies and analyze business requirements as they pertain to web-based systems
• Programming on VB.NET, Use of MSSQL Server 2000, Use of Visual SourceSafe 6.0, Rational ClearCase; Documentations (XML format) on Website Infrastructure Review and Recommendations, Web Guidelines, Compliance and Web Standards for Wells Fargo Fulfillment Services
(Educational Institution; Higher Education industry)
March 2003 — August 2004 (1 year 6 months)
• Provided technical and End User Support to various equipments utilized throughout the university owned by Telemedia center; remotely troubleshoot a wide range of hardware and software issues including audio-visual equipments
• Assist with maintenance and printer support including remote users and VPN access; maintain standard desktop images across multiple hardware configurations and departments; provide technical and process documentation as needed;
• Enforce security policies and ensure compliance with all university security directives; Participate in special projects as required.
(Educational Institution; Higher Education industry)
April 2001 — August 2002 (1 year 5 months)
• Maintained standard desktop images across multiple hardware configurations and departments; provide technical and process documentation as needed; performed moves, adds, and changes for end user environment; maintain security patches on desktop and laptop systems; maintain anti-virus software on desktop and laptop systems;
• Provided site computer support and associated services support across multiple buildings; troubleshoot site hardware, software, printers and network connectivity problems;
• Provide support for Audio-visual equipment in conference rooms and training rooms; participate in special projects as assigned.
(Non-Profit Organization Management industry)
August 1998 — February 2001 (2 years 7 months)
• Physical setup and installation of computer systems, operating system, software installation and end user support for workstations, printers and network issues.
• Provide technical support; conferred with more experienced staff in determining hardware and software configuration most appropriate for system level needs and objectives.
• Participate to evaluate new and existing hardware and software products as well as special projects requiring original research and analysis
MPS , Informatics (Proj. Mgmt.) , 2008 — 2010 (expected)
BS , Computer Science , 2003 — 2005
AS , Information Technology , 2001 — 2002