Neil Jones

Data Centre Operations Technician at Capital One

Location
Nottingham, United Kingdom
Industry
Information Technology and Services

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Neil Jones's Overview

Current
Past
Education
  • Heathfield Technology College
Connections

65 connections

Websites

Neil Jones's Summary

I am a highly motivated and eager member of the computing industry. My eagerness to learn and develop has helped me gain rapid progression within my current organisation. I started my career in Asset Management in 2006 since then I have moved around IBM.

My current role is Data Centre Operations Technician for the Capital One account and occasionally the Alliance Boots account. This involved managing 6 Data Centres around the United Kingdom

Current Education: I am currently studying CCNA

Willing to Relocate.

Specialties

HP ProLiant & Integrity Servers and Blade Servers (BL/DL/ML/SL)
Data Centre Management

Neil Jones's Certifications

  • CompTIA Server+

    • CompTIA
    • August 2010

  • APS - HP ProLiant ML/DL/SL Servicing

    • HP Certified Professional Program
    • December 2010

Neil Jones's Experience

Data Centre Operations Technician

Capital One

Public Company; 10,001+ employees; COF; Financial Services industry

August 2008 – Present (3 years 6 months) Nottingham, United Kingdom

At Capital One I am responsible for managing 6 Data Centre’s around the UK. This involved liaising with third party vendors to ensure smooth and incident free maintenance within the raised floor environment.

I have experience in planning floor space with regard to electricity and cooling standards. Once the planning is done I also carried out all Hardware Installs at all of our Strategic Data Centres.

While carrying out this role I took over all Hardware building and fault analysis/repairs. Due to this I am now a HP Certified Server Engineer and also CompTIA Certified.

Green Initiatives have always been a major focus while in this role as I wanted the Capital One Data Centres to be as environmentally friendly as possible.

This role also involved administrating the organisations Configuration Management Database (CMDB) and Change and Incident Management for my department.

Contract: Pomeroy IT Solutions UK Ltd

Media Operations Support

IBM Global Services

Public Company; 10,001+ employees; IBM; Information Technology and Services industry

April 2007 – August 2008 (1 year 5 months) Warwick, Warwickshire

While at IBM I provided a 24/7/365 first and second line support service to various strategic clients. This included both on and off-site and this was done on shift basis.

The role involved fixing hardware issues, also installing software (Operating Systems mainly) and fixing software configurations. I also carried out media backups for various clients with the Tape Library and controlling media destruction and storage off-site.

Contract: Pomeroy IT Solutions UK Ltd

Asset Management

IBM Global Services

Public Company; 10,001+ employees; IBM; Information Technology and Services industry

June 2006 – April 2007 (11 months)

Asset Management, Compliance, Reporting (Financial Reports, PIT Audit, OPR Reports, DFA -Disposal of Fixed Assets-), Task ID Manager, Reutilisation, Depreciation, constant liaison with Portfolio Asset Managers, Network, Customer Hardware Engineers, FAC Fixed Asset Centre, CCM Acquisition and various Departments in India and Slovakia mainly. Asset Manager for several specific accounts - AOD, ARCADIA, ASDA, BOOTS, DIAGEO, EQUIFAX, VIRGIN MEDIA & MOBILE, SSL).

Contract: Pomeroy IT Solutions UK Ltd

Neil Jones's Volunteer Experience & Causes

  • Volunteer Experience

    • Admin Office Support Volunteer

      British Red Cross
      • Disaster and Humanitarian Relief
      January 2012 – present (1 month)

      This role provides administrative assistance to the key services based in Nottinghamshire. This service covers a variety of support such as a Care in the Home Team, Event First Aid, Fire and Emergency Support, and Medical Loans.

    • Call Centre Operator

      BBC Children in Need
      • Disaster and Humanitarian Relief
      November 2010 – November 2010 (1 month)

      This was to give my time to answer calls and take donations from the British public for yearly campaign for helping children in the UK.

Neil Jones's Education

Heathfield Technology College

Advanced IT (AVCE), CC

2004 – 2006

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