Bridging the gap between technology and business
San Francisco Bay Area
Bridging the gap between technology and business
San Francisco Bay Area
Eric is a skilled technical manager, with ten years of experience in several industries designing and deploying software solutions that match technology resources with end-user needs. In addition to the deep technical understanding necessary to earn the respect of technology teams, Eric has the communication skills to effectively represent the team to other stakeholders. He specializes in interdisciplinary innovation projects, where he can meld his science and engineering background with his business awareness to create value for the company.
Product management, program management, innovation, interdisciplinary communication, quantitative analysis
(Public Company; 10,001 or more employees; GOOG; Internet industry)
September 2008 — Present (1 year 3 months)
I work as part of a group developing revenue forecasting models that incorporate knowledge from across all Google functions to aid Google executives in making decisions.
(Privately Held; Computer Software industry)
March 2006 — August 2008 (2 years 6 months)
I was involved in all aspects of this startup as part of a Software Management Training Program.
• Served as Program Manager for FogBugz 7, responsible for the specification of the development version of our main product.
• Managed the FogBugz 6 release, scoping and prioritizing customer feature requests and bug fixes, and testing changes throughout beta testing. The release was successfully delivered in time for the already scheduled product launch tour.
• Managed the customer service department through a period of rapid growth where the volume of customer emails and phone calls tripled, while interviewing and mentoring new employees to help handle that growth.
(Privately Held; 1-10 employees; Biotechnology industry)
May 2005 — February 2006 (10 months)
Responsible for the development of custom software solutions in C# for life sciences companies and public health organizations.
• Designed and implemented user interfaces for two major clients, including the World Bank, giving them insight into the underlying decision analysis models used to forecast market demand. The World Bank project convinced government donors to raise $1.5B for pneumococcal vaccines after seeing the projected results based on our model.
• Managed a client software upgrade project, gathering requirements from the customer, setting the scope and estimating the resources necessary to complete the project in the time allotted.
(Public Company; 501-1000 employees; Research industry)
May 2003 — May 2005 (2 years 1 month)
Part of a 12-person research team that developed the CellKey™ system (http://www.cellkey.com) from a research prototype into a bioimpedance-based cellular assay instrument for drug discovery
• Led software development and data analysis efforts necessary to collect and interpret user-valued information from this novel instrument technology.
• Managed communications between potential users, the research team, the marketing team, and the production software group.
• One of four people chosen to represent the team when the CellKey™ system was given the “Polypops Foundation Award for the Best Innovation for Microplate Design or Application” at the Society of Biomolecular Sciences 2008 conference.
(Privately Held; 51-200 employees; Research industry)
November 2000 — April 2003 (2 years 6 months)
• Delivered useful software so consistently that one scientist said “Eric can just read my mind and give me what I want!”, while prioritizing effectively to avoid becoming a bottleneck for the several research teams being supported.
• Developed all prototype software to acquire and analyze the proof-of-concept data necessary for the CellKey™ project to survive Signature’s bankruptcy and be bought by MDS Sciex.
(Privately Held; 1-10 employees; Computer Software industry)
July 1998 — October 2000 (2 years 4 months)
Developed applications for numerous clients, with responsibilities ranging from hardware testing to user interface design. Two sample clients:
• BD Biosciences - Lead software engineer on a six person team developing a digital flow cytometer. Developed an award-winning prototype with National Instruments hardware, then led effort to create a version for production that cost less than existing cytometers but outperformed them significantly. The production version was demonstrated to customers before a competing internal team of more than 50 people was able to deliver anything more than schematics.
• Revivant – Developed a software prototype that enabled clinical trials for a biomedical life-critical application.
M.S. , Technology Management , 2006 — 2008
The program is designed to train executives to manage technology organizations. My master’s project, developing and presenting a business plan for a requirements software venture, was supervised by Jon Williams, now CTO of iVillage. GPA 3.8/4.0
M.S. , Physics , 1995 — 1998
B.S. , Physics , 1990 — 1994
Took core EE/CS classes. GPA 4.6/5.0
Formerly sang with the San Francisco Symphony Chorus, with whom I performed at Carnegie Hall and in an Emmy award-winning production of Sweeney Todd. Published an article titled "Principles of Charm" in issue 3 of Ambidextrous Magazine, Stanford University's Journal of Design.
The Polypops Foundation Award for the Best Innovation for Microplate Design or Application at the Society of Biomolecular Sciences 2008 conference was awarded to four of us from the CellKey team for our work at Signature BioScience and MDS Sciex.
Awarded Best Biomedical Application at NIWeek 2000 for my work with Becton Dickinson at SFIS.