
V/P, Global Agent Staffing at Convergys
Cincinnati Area

V/P, Global Agent Staffing at Convergys
Cincinnati Area
Highly energetic, dynamic results-oriented leader with a strong track record of achieving measured results within the field of staffing and recruiting. Experienced in leading complex global staffing teams and programs. Excellent team leader leveraging strong problem solving, coaching and customer relations abilities with a passion for championing change by leveraging data and process excellence within fortune 500 companies.
International Recruiting and Management, Direct Sourcing and Recruiting Strategy.
(Public Company; 10,001 or more employees; CVG; Information Technology and Services industry)
August 2007 — Present (2 years 4 months)
Brought in to restructure/rebuild the Agent Staffing Globally.
Responsible for the hiring of this 70,000 Global organization: North America, EMEA, India, Philippines; driving down Attrition and increasing Retention - while maximizing Shareholder Value.
(Public Company; 10,001 or more employees; BAC; Banking industry)
June 2005 — August 2007 (2 years 3 months)
Previously outsourced, was Recruited to rebuild this $22MM, 225 person organization of one of the worlds most recognized Financial Institutions. The HVS – High Volume Staffing group is responsible for hiring over 30,000 employees annually within 10 different Lines of Business - Call Center (Deposits), Operations, Technology, Risk/Finance, Quality & Productivity, Marketing, Human Resources and Consumer Real Estate.
(Privately Held; 1001-5000 employees; Aviation & Aerospace industry)
January 2005 — June 2005 (6 months)
Initially hired to restructure the company’s recruiting process and implement growth strategies to carry this $300MM Company from 2000 employees to more than 4000, in more than 7 different locations throughout the United States.
(Privately Held; 201-500 employees; Information Technology and Services industry)
March 1997 — December 2004 (7 years 10 months)
Co-founded this $8.5MM IT Executive Search/Consulting Company. Managed the day-to-day operations, served as the Director of Recruiting, Senior Recruiter/Consultant with 4 Independent locations (300 Contract employees), serving NC, SC, GA, VA – Northern, DC, MD and Internationally.
Bachelor of Science , Business Management & Marketing , 1995 — 1997