Nichelle Stone

Current

Director, ARRA Funded Programs at Duval County Public Schools

Past

Resident at The Broad Center for the Management of School Systems
Director - K-12 Support Services at Duval County Public Schools
Group Operations Manager at Bank of America

Solutions Analyst (Intern) at FedEx Services
SAP Process Advisor - Supply Chain Mgmt at Delta Air Lines
SAP Implementation Team - SCM at Delta Air Lines
Senior Hardware Buyer at Delta Air Lines
Airframe Buyer at Delta Air Lines
Supply Chain Representative at Thermo King Corporation
EMPDP Intern at Westinghouse Electric Company

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Education

Clark Atlanta University
Vanderbilt University

Recommended

4 people have recommended Nichelle

Connections

198 connections

Industry

Education Management

Websites

TBR Global (My ACN Business)

Nichelle Stone’s Summary

An assertive marketing professional with proven experience and skills in customer relationship management (CRM), leadership and achieving desired results. Possesses excellent organizational and communications skills, quality work ethic and the ability to develop a plan of action and successfully implement it by set deadlines.

Nichelle Stone’s Specialties:

Technology hardware contract negotiation, SAP Supply Chain Management module implementation, maintenance and configuration, Customer Relationship Management, Project Management Office creation and oversight, Purchasing, Program development, training and oversight

Nichelle Stone’s Experience

Director, ARRA Funded Programs

Duval County Public Schools

(Educational Institution; Education Management industry)

July 2009 — Present (6 months)

Oversees the management of projects and initiatives related to the American Recovery and Reinvestment Act (ARRA) funds allocated to the district to fulfill the four core reform goals of establishing data systems to enable academic improvement, raising state and national standards, rewarding excellence in the classroom and turning around the district’s lowest performing schools
Resident

The Broad Center for the Management of School Systems

(Non-Profit; Education Management industry)

2007 — 2009 (2 years )

Urban education reform Resident working on various administrative level projects in the Jacksonville-Duval County Public School System.
Director - K-12 Support Services

Duval County Public Schools

(Educational Institution; Education Management industry)

2007 — 2009 (2 years )

• Creates and distributes bi-weekly the DCPS Academic Looking Glass, an electronic newsletter that serves as a quick reference guide for parents, teachers, principals and district staff and lists the district’s standard curriculum for the core content and other key instructional areas
• Developed and efficiently managed annual $3.6 million set aside budget, providing Project Manager oversight of additional funding for instructional materials, tutorial services and professional development at district’s 31 highest needs schools designated as “Turnaround Schools”
• Facilitated cross-functional working groups and conducted student focus groups in the placement of accelerated programs (i.e. – Early College, International Baccalaureate, etc.) at each of district’s 20 high schools and creation of each program’s standard application eligibility and continuation criteria
• Created and provided training to Director-level and above Central Office employees on development and composition of effective S.M.A.R.T. annual performance goals, assisting the Chief Officer of Human Resources in Phase I of Performance Management system implementation
• Participated in eight rigorous professional development sessions (or 21 days of training) covering District Reform Strategies, Curriculum and Instruction, Budget, Human Resources, Leadership and Change Management
Group Operations Manager

Bank of America

(Public Company; BAC; Banking industry)

2005 — 2006 (1 year )

• Established and maintained Claims Initiative Optimization and Governance Office (CIOGO) infrastructure, improving active project visibility to upper levels of management and driving accountability for the submission, approval and implementation of Claims related initiatives across its three lines of business (LOB)
• Developed and maintained consolidated software database housing all Claims related initiatives for its distinct three lines of business, reporting all aspects of current project statuses to upper levels of management and business partners on a weekly basis
• Coordinated ongoing maintenance of Claims related business continuity requirements and served as key point of contact during Regional Support Team exercises and related events, ensuring consistent “Green” metric status
Solutions Analyst (Intern)

FedEx Services

(Public Company; FDX; Transportation/Trucking/Railroad industry)

2004 — 2004 (less than a year)

• Led cross-functional team in creating internal and external marketing tools, driving the success of Field and Inside Sales retention pilot programs
• Developed long-term system integration requirements to automate key customer retention program tactics and significantly reduce Account Executive devoted non-selling time.
• Aided development of a three city test market pilot program to achieve an estimated 10% increase in the number of retained Express and Ground customer activations
SAP Process Advisor - Supply Chain Mgmt

Delta Air Lines

(Public Company; Airlines/Aviation industry)

2000 — 2003 (3 years )

• Produced 50% volume reduction in purchase orders interfacing into enterprise resource planning system (SAP) through execution of B2B International Procurement initiative
• Directed team in strategic development and implementation of 1099-MISC interface, increasing IRS data reporting efficiency by 30% and reducing 1099-MISC form distribution time by 7 days
• Guided creation of Travel & Expense interfaces, significantly improving customer satisfaction by updating technology and decreasing processing time of employee reimbursements
• Facilitated communication between internal customers and system developers for successful design and implementation of custom interfaces, reports and other system enhancements
SAP Implementation Team - SCM

Delta Air Lines

(Public Company; Airlines/Aviation industry)

1999 — 2000 (1 year )

• Promoted to Process Advisor in Customer Competency Center to provide future support to end users in their successful use of SAP system
• Managed purchase order process sub-team in conducting internal voice of the customer (VOC) focus groups for development and configuration of “Order to Pay” goods procurement processes
• Developed and executed strategic plan to convert open purchase orders from legacy system to SAP
Senior Hardware Buyer

Delta Air Lines

(Public Company; Airlines/Aviation industry)

1997 — 1999 (2 years )

• Selected by Purchasing executive management to assist in corporate SAP implementation
• Generated $48.9 million in cost savings through negotiations of contracts for procurement of Hewlett Packard and Toshiba computer hardware
• Created and rolled out supplier performance programs for Hewlett Packard, Toshiba and Compucom/Entex to accurately track contracted service level goals
Airframe Buyer

Delta Air Lines

(Public Company; Airlines/Aviation industry)

1997 — 1997 (less than a year)

• Reduced unit cost by 7% through negotiation of Rockwell Collins electronic equipment contract
• Drove teams in discovery and implementation of procurement process improvements and cost reductions
• Maintained internal customer and supplier relationships, ensuring supplied products met stated business requirements
Supply Chain Representative

Thermo King Corporation

(Public Company; Transportation/Trucking/Railroad industry)

1995 — 1997 (2 years )

• Increased employee efficiency by 12% through corporate computer hardware lease and software license program administration
• Coordinated corporate procurement card program, establishing corporate usage guidelines and leading cardholder program training
• Facilitated problem resolution for plant production requirements and supplier service issues, ensuring internal and external customer satisfaction
EMPDP Intern

Westinghouse Electric Company

(Public Company; 10,001 or more employees; Oil & Energy industry)

1994 — 1995 (1 year )

6 to 9 month assignment rotations across the various business units of the company.

Nichelle Stone’s Education

Clark Atlanta University

MBA , Marketing , 2003 — 2005

Activities and Societies:

American Marketing Association, NBMBAA
Vanderbilt University

BE , Electrical Engineering , 1989 — 1993

Activities and Societies:

National Society of Black Engineers, Residential Advisor

Additional Information

Nichelle Stone’s Websites:

TBR Global (My ACN Business)

Nichelle Stone’s Interests:

reading, golfing, traveling

Nichelle Stone’s Groups:

NBMBAA, Broad Residency in Urban Education

The Broad Residency in Urban Education
Vanderbilt Alumni Group
Beta Gamma Sigma (BGS) Business Honor Society
Clark Atlanta University Graduate School of Business
Bank of America Employees & Alumni Network
Westinghouse Professional Development Alumni
Former Delta Air Lines Employees
Beta Gamma Sigma - The International Honor Society Recognizing Business Excellence