Nicolas Buache

Nicolas Buache

IT Retail Team Leader at Chopard | MSc Information Systems Management

Location
Geneva Area, Switzerland
Industry
Information Technology and Services

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Nicolas Buache's Overview

Current
Past
  • Technical Manager - Senior Systems Engineer at Commswitch Services SA
  • Systems Engineer - Specialist MS Windows, AD, Exchange at MTF Quadra SA
  • Field Engineer - Specialist MS Windows, AD, Exchange, Compaq at Commswitch SA
  • IT Technician and Web developer at ITS SA
  • Bakery and administration at Buache SA
  • IT Technician, temporary job at GEIM Production
Education
  • Technical school of the trades (ETML)
  • Popular University
  • High School
Connections

500+ connections

Websites

Nicolas Buache's Summary

I am a Swiss citizen, living in France and working in IT for an international company based in Geneva.

I have more than 15 years of experience in IT, I obtained different technical certifications, and I own a Master of Science in Information Systems Management. The University of Liverpool’s online MSc in ISM offers the knowledge and skills traditionally associated with an MBA, but in the context of fast-moving developments in technology.

I have strong technical knowledge on computer and server infrastructure, with a very good overview on security, network, and telephony solutions, and a good understanding about the business. I like to search, define and implement new solutions on various environments, share my knowledge and experience with others, and take the lead to manage people.

I have always been able to learn new technologies or infrastructures very fast, and I can easily understand business requirements or constraints. I am also able to adapt the discussion in function of the audience (technical, manager, business).

My strength is to always have a global overview on all the different technologies, get the vision from the business when defining or troubleshooting a solution, and be creative to find global solutions that are easy to implement and to maintain. This helped me a lot when I had to work with retail, manufactures, and logistics in a SAP environment.

I am always open to talk about new challenges. Feel free to contact me if you have a very good opportunity for a new challenge.

CERTIFICATIONS
• MSc ISM - Master of Science in Information Systems Management
• PRINCE2 - Foundation
• MVP - Polo Ralph Lauren MVP Award
• MCSE - Microsoft Certified Systems Engineer on Windows 2000/2003
• MCSA - Microsoft Certified Systems Administrator on Windows 2000/2003
• MCSA - Messaging on Windows 2000
• VCP - VMware Certified Professional on VI3
• E-Phone V6 Certified Engineer
• APS HP - Compaq Proliant Servers

Nicolas Buache's Languages

  • English

    (Full professional proficiency)
  • French

    (Native or bilingual proficiency)

Nicolas Buache's Experience

IT Retail Team Leader

Chopard & Cie SA

Privately Held; 1001-5000 employees; Luxury Goods & Jewelry industry

August 2013Present (1 year 2 months) Geneva Area, Switzerland

• Worldwide service owner of IT in the boutiques, POS systems and CCTV systems.
- Review and document the existing infrastructure and solutions.
- Define and implement processes and RACI matrix.
- Define and implement global standards and catalog.
- 3rd level support for implemented solutions.
• Project management and coordination with different teams or consultants.
- Implement solutions for new or refurbished boutiques.
- Implement, migrate or upgrade business solutions.
- Replace or improve infrastructure and solutions.
- Ensure projects are delivered on time and satisfying the business.
• Maintain communication, and coordinate tasks or changes with IT (Network, Systems, Development, Support), Business (Retail, Audit, Finance, Security), ERP (Oracle), and Regional teams.
• Define and implement global IT processes and tools.
- Change Request Management.
- Patch Management Process.
- Projects and Tasks follow-up.
• Help others teams for specific topics or projects (Support, Systems, Network, Development).
• Define budgets for projects and IT Retail Team.
• Interviews for internal employees or consultants.

User Platforms & Standards Manager, Global Infrastructure Services

Richemont International SA

Privately Held; 10,001+ employees; Luxury Goods & Jewelry industry

December 2012August 2013 (9 months) Geneva Area, Switzerland

• Manage User Platforms and Standards team.
- Manage up to 20 direct reports, including Internal employees, Full time consultants, and Part time (40-80%) consultants.
- Review team organization.
- Recruit internal employees and consultants.
• Manage User Platforms and Standards budgets (5MCHF).
- Accountable for the budget allocated to the UPS team.
- Define 3 years business plan for the area of responsibilities.
- Create, manage and follow Capital Authorization Request and Purchase Orders.
• Manage three different services within UPS team:
- Computer Lifecycle (Desktop, Laptop, Servers –24’000 devices).
-- Hardware, operating system, applications and policies - Standards definition, packaging, deployment and 3rd level support.
-- System Center Configuration Manager (SCCM) platform.
-- System Center Operation Manager (SCOM) platform.
• Citrix.
-- Standards definition and architecture of the Citrix platform.
-- Maintenance of the central Citrix infrastructure.
• Mobile Devices.
-- Global devices management solution support and maintenance.
• Common to the three services:
-- Define organization and processes for projects and 3rd level support.
-- Define or review RACI matrix, SLA, and provide PKI reports.
-- Define and propose services strategies.
• Ensure projects are delivered on time and satisfying the business.
• Maintain communication and relations with Global Infrastructure Services, SAP Competence Center, and Regional teams.

IT Infrastructure Engineer - GIS SAP Infrastructure

Richemont International SA

Privately Held; 10,001+ employees; Luxury Goods & Jewelry industry

January 2011November 2012 (1 year 11 months) Geneva Area, Switzerland

• Project management and coordination with different teams or consultants.
- Integrate companies and regions to global IT standards and SAP (Offices, Manufactures, and Boutiques).
- Implement, migrate or upgrade business solutions.
- Replace or improve infrastructure solutions linked to SAP.
• Research and improvement of solutions for SAP Infrastructure and Retail.
• Define and document global standards for SAP Infrastructure and Retail.
• Coordinate tasks and changes with Global Infrastructure Services (Network, Security, Systems, and Datacenter teams) and SAP Competence Center teams.
• Present solutions and projects to support teams and managers.
• 3rd level support for SAP Infrastructure and Retail.
• Manage budgets (2MCHF) and purchase orders during the maternity leave of our manager.
• Define 3 years business plan (11MCHF/year) for 4 different teams during the maternity leave of our integration manager.

IT Engineer - 3rd level support on Server environment for Europe

Polo Ralph Lauren Europe Sarl

Public Company; 10,001+ employees; RL; Apparel & Fashion industry

October 2005December 2010 (5 years 3 months) Geneva Area, Switzerland

• Installation, Maintenance and Administration.
- Windows 2000, 2003, 2008 Server; Active Directory.
- Exchange 2000, 2003, 2007; SQL 2000, 2005, 2008.
- Blackberry server; Citrix; Fax server.
- VMware (ESX 3.0, 3.5, vSphere 4.0, ESXi 4.1; GSX).
- Backup solutions (Backup Exec, migrated to Tivoli TSM).
- SAN Solutions (MSA 1000, EVA 4400, EVA 6100, fiber switches).
- HP and IBM servers; IBM and ADIC libraries.
- Security policies, patches and applications tests & deployment.
- Created and maintained documentation and procedures.
- Siemens SiPass badges accesses system synchronized with AS400.
• Project management.
- Active Directory, Domain Controllers, Exchange migrations.
- SANs replacement; Application and file server migrations.
- ESX deployment & migrations; Virtualized physical servers.
- Archived file servers’ data using Caminosoft.
• Help for network and security support for Europe.
• Support for business application owners, developers and retail teams.

Technical Manager - Senior Systems Engineer

Commswitch Services SA

July 2004September 2005 (1 year 3 months) Lausanne Area, Switzerland

• Manager of the technical department (Systems, Network, Security).
- Reorganization of the technical department and strategic products.
- Candidates’ interviews for technical jobs.
- Resolution of relational or advanced technical problems.
• Installation, maintenance and migration of IT infrastructure.
- Windows 9x, NT4, 2000, XP, 2003 Professional and Server; AD.
- Exchange 5.5, 2000, 2003.
- Routers, Switches, Wireless, Proxy
- Firewalls, Security products
- VoIP phone systems (e-Phone).
• Support for IT administrators.
- Windows 9x, NT4, 2000, XP, 2003 Professional and Server; AD.
- Exchange 5.5, 2000, 2003; SQL Server 7.0, 2000.
- Councils on various products or solutions.
• Project management, Audit and Consulting.
• Helps to the sales department as presales.
• Training of administrators and sales department on various products.

Systems Engineer - Specialist MS Windows, AD, Exchange

MTF Quadra SA

Privately Held; 51-200 employees; Information Technology and Services industry

October 2003June 2004 (9 months) Geneva Area, Switzerland

• Installation, maintenance and migration of IT infrastructure.
- Windows 9x, NT4, 2000, XP, 2003 Professional and Server; AD.
- Exchange 5.5, 2000, 2003.
- Routers, Switches, Wireless
- Proxy, Firewalls, Security products.
• Support for IT administrators.
- Windows 9x, NT4, 2000, XP, 2003 Professional and Server; AD.
- Exchange 5.5, 2000, 2003; SQL Server 7.0, 2000.
- Councils on various products or solutions.
• Project management, Audit, Security Audit and Consulting.
• Helps to the sales department as presales.
• Training of administrators and sales department on various products.

Field Engineer - Specialist MS Windows, AD, Exchange, Compaq

Commswitch SA

September 2001September 2003 (2 years 1 month) Lausanne Area, Switzerland

• Installation, maintenance and migration of IT infrastructure.
- Windows 9x, NT4, 2000, XP Professional and Server; AD.
- Exchange 5.5, 2000.
- Routers, Switches, Wireless.
- Proxy, Firewalls, Security products.
• Support for IT administrators.
- Windows 9x, NT4, 2000, XP Professional and Server; AD.
- Exchange 5.5, 2000; SQL Server 7.0, 2000.
- Councils on various products or solutions.
• Project management, Audit and Consulting.
• Helps to the sales department as presales.
• Training of administrators and sales department on various products.

IT Technician and Web developer

ITS SA

Privately Held; 51-200 employees; Information Technology and Services industry

April 1999July 2001 (2 years 4 months) Lausanne Area, Switzerland

• Migration of Windows 3.51 or Windows NT4 computers under Novell to Windows NT4 at the UBS (Swiss Bank) for Compaq during seven months.
• Hardware support on computers and servers for Compaq during 1 month.
• 2nd level support of 600 computers running Windows NT4, 95, 2000 with Lotus Notes at Firmenich for Compaq during ten months.
• Internet, Intranet and Extranet web sites development.
- Development of internal management applications.
- Websites development for different companies.
• Support and maintenance of the IT infrastructure of the company.
- Installation, support and migration of IT infrastructure.
-- Windows 9x, NT4, 2000 Professional and Server.
-- Exchange 5.5, 2000; SQL Server 7.0, 2000.
- Candidates’ interviews for technical jobs.

Bakery and administration

Buache SA

January 1994December 1999 (6 years)

• Regular employment every Saturdays and part of the holidays during my studies on bakery production, delivery and administrative positions.

IT Technician, temporary job

GEIM Production

February 1999April 1999 (3 months) Lausanne Area, Switzerland

• Temporary employment on maintenance and reparation of IT hardware.

Nicolas Buache's Education

University of Liverpool

MSc in ISM, Master of Sciences in Information Systems Management

20092011

Completed the following modules:
• Computer Structure
• Information Technology Project Management
• People, Technology and Management
• Security Engineering
• Computer Communications and Networks
• E-Commerce
• Managing Organizational Resources
• Principles of Marketing

Dissertation subject:
• Data center management solutions and evolution

Activities and Societies: • Master of Science in Information Systems Management (MSc in ISM).

Whittier College

General Professional, English courses

20062006

Activities and Societies: ASPECT International Language Academies Los Angeles • Followed English courses, advanced level classroom, during 3 weeks. • Lived and shared time with an American host family.

School of Engineers (EIVD)

Engineering, IT Engineering

19971999

Activities and Societies: • Followed courses in the information technology classroom during one year and half.

Technical school of the trades (ETML)

Electronician Certificate, Electonician Certificate

19931997

Activities and Societies: • Obtained a federal certificate of capacity (CFC) - Electronic specialist, hardware option (Microprocessor programming).

Popular University

Evening Learning

19921994

Activities and Societies: • Evening courses on DOS, Basic, Pascal and Excel advanced level.

High School

End of Studies, High School, Technical option

19881993

Activities and Societies: • Obtained a certificate of end of study.

Nicolas Buache's Volunteer Experience & Causes

  • Volunteer Experience

    • Volunteer firefighter

      SIS Yverdon-les-Bains
      July 2004 February 2006 (1 year 8 months)
    • Volunteer firefighter

      SIS Morges
      • Health
      August 1996 June 2004 (7 years 11 months)
    • Volunteer firefighter

      SIS Lully
      January 1996 July 1996 (7 months)

Nicolas Buache's Honors and Awards

  • MVP Polo Ralph Lauren

    Polo Ralph Lauren
    • September 2010

Nicolas Buache's Certifications

  • Master of Sciences in Information Systems Management

    • University of Liverpool
    • License 200674362
    • July 2011
  • PRINCE2 Foundation

    • APMG
    • License 02349370-01-39DY
    • May 2012
  • VCP VMware Infrastructure 3

    • VMware
    • License 322216
    • November 2008
  • MCSE Windows 2003

    • Microsoft
    • License 2522411
    • May 2005
  • MCSE Windows 2000

    • Microsoft
    • License 2522411
    • July 2002
  • MCSA Windows 2003

    • Microsoft
    • License 2522411
    • December 2004
  • MCSA Windows 2000

    • Microsoft
    • License 2522411
    • July 2002
  • MCSA Windows 2000 Messaging

    • Microsoft
    • License 2522411
    • September 2003
  • MCP 2.0 -- Certified Professional

    • Microsoft
    • License 2522411
    • December 2001
  • APS - HP Proliant Systems

    • Hewlett-Packard
    • February 2003
  • iPhone v6 Certified Engineer

    • Media-Streams
    • December 2004

Nicolas Buache's Skills & Expertise

  1. IT Management
  2. IT Service Management
  3. IT Infrastructure Management
  4. IT Strategy
  5. IT Operations
  6. Management
  7. Integration
  8. Project Management
  9. English
  10. French
  11. Microsoft Technologies
  12. Active Directory
  13. Windows Server
  14. Windows
  15. Operating Systems
  16. Microsoft Exchange
  17. Blackberry Enterprise Server
  18. Microsoft SQL Server
  19. VMware
  20. VMware ESX
  21. VMware Infrastructure
  22. Servers
  23. Security
  24. Citrix
  25. System Deployment
  26. System Center
  27. SCCM
  28. SCOM
  29. Network Security
  30. Technical Support
  31. Troubleshooting
  32. Microsoft Certified Professional
  33. Infrastructure
  34. Routers
  35. Switches
  36. HP
  37. Cisco Technologies
  38. Computer Security
  39. SAP
  40. Retail
  41. SAN
  42. System Administration
  43. POS
  44. Network Administration
  45. Storage Area Networks
  46. Data Center
  47. Disaster Recovery
  48. CCTV
  49. Access Control
  50. SharePoint

View All (50) Skills View Fewer Skills

Nicolas Buache's Courses

  • IT Retail Team Leader

    Chopard & Cie SA

    • Team Leader - Management Course
  • IT Engineer - 3rd level support on Server environment for Europe

    Polo Ralph Lauren Europe Sarl

    • Citrix - Metaframe XP
    • Cisco - ICND v2.3
    • VMware - Infrastructure 3
  • User Platforms & Standards Manager, Global Infrastructure Services

    Richemont International SA

    • Microsoft Management Summit 2013
    • PMP1 - Performance Management Process - Management Course
  • Field Engineer - Specialist MS Windows, AD, Exchange, Compaq

    Commswitch SA

    • Microsoft - Designing a Windows 2000 Directory Services Infrastructure (1561 (E); 1663 (F))
    • Compaq - Systems Products Architecture
  • Technical Manager - Senior Systems Engineer

    Commswitch Services SA

    • e-Phone v6
  • Systems Engineer - Specialist MS Windows, AD, Exchange

    MTF Quadra SA

    • Microsoft - Implementing and Managing Microsoft Exchange Server 2003 (MS 2400)
  • IT Infrastructure Engineer - GIS SAP Infrastructure

    Richemont International SA

    • Microsoft - SCCM 2012 (System Center Configuration Manager)
    • Speaking in public
    • PRINCE 2 Foundation

Nicolas Buache's Additional Information

Websites:
Interests:

HOBBIES • Cycling, Swimming, Running, Triathlon, Ski, Snowshoes, Photography. • Various maintenance and improvement work on my house. • Travel to the USA, Canada, London and various others countries. • 06.2012: Father of a little boy. • 09.2011-03.2013: Found a land and built a new house. • 07.2004-02.2006: Volunteer firefighter at SIS Yverdon-les-Bains. • 08.1996-06.2004: Volunteer firefighter at SIS Morges. • 01.1996-07.1996: Volunteer firefighter at SIS Lully.

Groups and Associations:

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