PMO Builder and Business Intelligence Manager
Greater Seattle Area
PMO Builder and Business Intelligence Manager
Greater Seattle Area
Global PMO Creation,
Strategic Business & Process Analysis,
Processes, Policies & Procedures Development,
Best Practices & Continuous Improvement,
Business Process and Systems Change Management,
Business Intelligence Design and Deployment,
ETL & Data Warehousing,
Systems & Data Integration,
Portfolio Management & Governance,
Project Planning & Direction,
Vendor, Partner & Customer Relations,
Cross-functional Team Leadership
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
February 2006 — Present (2 years 8 months)
• Facilitated requirements gathering for 35 global business intelligence and reporting initiatives resulting in a 300% increase in budget allocation.
• Collaborated in cross Microsoft online scorecard improvement initiative as the subject mater expert in support key performance indicators.
• Championed the adoption of the Microsoft Solutions Framework (MSF) throughout the online support arena.
(Public Company; 10,001 or more employees; SZE; Utilities industry)
June 2004 — February 2006 (1 year 9 months)
Selected accomplishments:
• Spearheaded all efforts in establishment of PMO Office including remediation efforts for external Ernst & Young audit and internal Sarbanes-Oxley (SOX) review.
• Facilitated the end-to-end business model process alignment ‘Sky to Sewer’ for budgeting process.
• Championed the creation of reporting BI standards resulting in Revenue Enhancement Dept meeting its goal of $1MM of unbilled revenue in three months.
Notable Projects:
• Facilitated the migration of reporting environment to 9 data mart universes and over 100 reports. ETL processes eliminated all Oracle scripts previously monitored manually.
• Directed all efforts for the meter reading device replacement project realizing $2.6MM in annual savings.
• Managed team that created HR Data Mart resulting in greater bonus impact visibility and enhancement of bonus fund pool by 10%.
(Public Company; 10,001 or more employees; PFE; Pharmaceuticals industry)
December 2002 — June 2004 (1 year 7 months)
• Spearheaded the creation of standardized tracking and reporting tools for senior level program efficiency reportin to allow Division CIO to present status reports to Corporate CFO during monthly integration checkpoint meetings.
• Collaborated in integrating 24 SDLC’s into a single standardized methodology, including the creation of integration documentation template set.
• Created a single LiveLink document repository allowing European resources and domestic team to access multiple entry points for varying bandwidth availability.
• Credited with turning around failing primary integration vendor’s project documentation processing functions. Re-engineered new processes and templates to ensure adherence to established 3-day SLA agreement.
• Facilitated the implementation of financial reporting controls for local and corporate review. Obtained corporate level approval by both Integration Audit and SOX internal audit departments.
(Public Company; 10,001 or more employees; PFE; Pharmaceuticals industry)
January 2001 — November 2002 (1 year 11 months)
• Managed all efforts for the software licensing initiative to streamline $100MM software portfolio to reduce redundancies, achieving up to $20MM in yearly costs savings.
• Built data warehouse and data marts to extract information from global heterogeneous systems and unify management reporting globally.
• Managed the implementation of the Managed Server Provider (MSP) Program to oversee the screening and selection of Informatics contractors originally engaged with 180 agencies, resulting in $6MM in annual savings. Program has become the corporate standard for management for time and expense contractors and is currently used by Pfizer divisions at all United States and England locations.
(Public Company; 10,001 or more employees; PFE; Pharmaceuticals industry)
June 2000 — December 2000 (7 months)
(Wholesale industry)
September 1999 — June 2000 (10 months)
(Privately Held; 11-50 employees; Nanotechnology industry)
August 1989 — January 1991 (1 year 6 months)
PMP, 2005 — 2005
BS, Chemistry, 1984 — 1989
Alpha Chi Honor Society MSPA Gold Certified Mystery Shopper
Information Systems Audit and Control Association (ISACA)
American Society for Quality
American Chemical Society,
MLPF