Nathan Baker

Current

Senior Guest Services Representative at Finger Lakes Premier Properties
Owner at Fingerlakes Entertainment

Past

Sales Associate at Sutherland Global Services

Education

Finger Lakes Community College
State University of New York College at Geneseo

Recommended

10 people have recommended Nathan

Connections

116 connections

Industry

Entertainment

Websites

Nathan Baker’s Experience

Senior Guest Services Representative

Finger Lakes Premier Properties

(Privately Held; 11-50 employees; Hospitality industry)

May 2003 — Present (6 years 7 months)

• Provide industry-leading Guest Service Support.
• 2005- Designed and implemented electronic correspondence tracking system to increase reservation sales.
• 2005- Assisted in transition of combined reservations department.
• Training of new Guest Service Representatives
• Reservation Sales
• Receive inbound calls regarding guest concerns. Prioritize and communicate concern to proper department. Maximize guest satisfaction by efficiently handling concerns through quick and sound action.
• Provide Concierge services for in-house guests.
Owner

Fingerlakes Entertainment

(Entertainment industry)

February 2003 — Present (6 years 10 months)

Fingerlakes Entertainment- Creating Events As Beautiful As The Finger Lakes.

Specializing in Weddings, Fingerlakes Entertainment provides the Finger Lakes Region with Wedding
Disc Jockey and Entertainment Services that are unique, elegant, romantic and above all else, fun!

Whether you need a DJ for a large or small wedding, an anniversary party, a corporate event, or a
school dance, Fingerlakes Entertainment will provide professional, tasteful and fun DJ Service that will
set your event apart from the rest.

We are proud to offer DJ Service to the Finger Lakes region, the Southern Tier, and the major metro
areas of Buffalo, Rochester, and Syracuse.
Sales Associate

Sutherland Global Services

(Entertainment industry)

2003 — 2004 (1 year )