Systems Engineer at Amazon.com
Provo, Utah Area
Systems Engineer at Amazon.com
Provo, Utah Area
Over 5 years of progressively responsible System Administration experience. Skilled in all aspects of Linux Administration including cfengine, nagios, apache, bind, passwd, LDAP, samba and cacti. Excellent human relations and communication skills. Recognized for seeing the big picture while still attentive to the technical details. Excellent problem solver. Works well with others. Excellent Leadership skills.
Linux, Server architecture, Nagios, C, Perl, Bash, Problem Solver, Thinker, Leadership Skills
(Public Company; 10,001 or more employees; AMZN; Internet industry)
June 2008 — Present (1 year 6 months)
(Recreational Facilities and Services industry)
2003 — Present (6 years )
(Public Company; 1001-5000 employees; UOL; Information Technology and Services industry)
September 2007 — March 2008 (7 months)
Managed over 100 servers which provided hosting for millions of websites.
Changed and upgraded Nagios to the latest version which significantly reduced false positive alerts.
Maintained a 365x24x7 environment achieving a 99.9% uptime.
Researched new technologies increasing redundancy and stability.
Administered a QA environment allowing code to be tested before being released into production
(Public Company; 1001-5000 employees; NOVL; Information Technology and Services industry)
January 2007 — September 2007 (9 months)
Provided support to enterprises deploying Linux systems reducing their installation and configuration time.
Troubleshot and solved complex computer problems achieving over 90% satisfaction.
Trained other team members on Linux administration and problem solving which increased knowledge and effectiveness of the team.
(Public Company; 201-500 employees; OMTR; Information Technology and Services industry)
May 2005 — January 2007 (1 year 9 months)
Monitored over 6500 network devices which significantly reduced downtime.
Made quick decisions on critical problems enabling system administrators to focus on more significant issues.
Followed-up on solutions to problems which reduced the number of problems handled.
Improved and created scripts that increased productivity.
(Information Technology and Services industry)
August 2002 — April 2005 (2 years 9 months)
Created and deployed authentication procedures for lab machines providing an auditing trail.
Implemented an inventory and check out system for machines that improved organization in the cage.
Updated and imaged lab machines which allowed labs to be used more effectively.
Published multiple conference papers which increased knowledge in the academic community.
(Information Technology and Services industry)
2000 — 2002 (2 years )
Troubleshot network and computer problems which increased the IT staff's productivity.
Performed daily and weekly backup procedures.
Linux, Skiing, New Technology, Leadership training
IEEE, Ubuntu-utah group, UTOS, PSIA
RHCE, Novell CLP