Natalie Yardley

Natalie Yardley

Experienced Customer Service Manager/Trainer and Technology Enthusiast

Phoenix, Arizona Area

Past
  • Products & Services Specialist at The Vanguard Group
  • Director of Communications at Atchison County Communications Center
  • Public Safety Telecommunicator at Atchison County Communications Center
  • Postal Carrier at United States Postal Service
  • Public Safety Telecommunicator at Atchison County Communications Center
Education
  • MidAmerica Nazarene University
  • Jacksonville State University
  • Highland Community College
  • Northeast Kansas Technical College
  • Highland Community College
  • Missouri Western State College
  • Highland Community College
Connections
7 connections
Industry
Public Safety

Natalie Yardley’s Summary

To secure a challenging position in which I can apply my unique combination of customer service and training experience, as well as, my management and technology education.

Natalie Yardley’s Specialties:

Basic computer hardware and networking.
Windows 9x/NT/00/XP/Vista Home/Prof, Mac OS X.
MS Office Professional 2003, MS FrontPage 2003, Lotus Notes, Paint Shop Pro 6.
Numerous social networking sites and services.
Basic IRA and investment knowledge.
NASD Series 6 and 63.


Natalie Yardley’s Experience

  • Products & Services Specialist

    The Vanguard Group

    (Financial Services industry)

    January 2007December 2007 (1 year)

    Responded to telephone requests regarding fund and account information, processing procedures, and general investment needs. Elicited shareholder needs and directed shareholders to products and services.

  • Director of Communications

    Atchison County Communications Center

    (Government Agency; 1-10 employees; Public Safety industry)

    July 2001October 2006 (5 years 4 months)

    Managed the operations of the police, sheriff, fire, EMS, and Rescue communications. Responsible for communication employees, budget, computer network, 911 telephone and radio systems. Organized training for continual education, required certification and new employees.

  • Public Safety Telecommunicator

    Atchison County Communications Center

    (Government Agency; 1-10 employees; Public Safety industry)

    November 1998May 2001 (2 years 7 months)

    Answered both 911 and non-emergency phone lines for city and county residents. Handled radio traffic for police, fire, sheriff, and rescue units. Utilized appropriate equipment to perform job duties such as computer, two-way radios, telecommunications device for the deaf (TDD), as well as related dispatch and recording equipment. Handled entries,updates, and removals for NCIC/III/KCJIS records. Preformed pre-arrival medical instructions for medical related calls.

  • Postal Carrier

    United States Postal Service

    (Government Relations industry)

    July 1998September 1998 (3 months)

    Sorted and delivered mail.

  • Public Safety Telecommunicator

    Atchison County Communications Center

    (Government Agency; 1-10 employees; Public Safety industry)

    May 1992July 1998 (6 years 3 months)

    Answered both 911 and non-emergency phone lines for city and county residents. Handled radio traffic for police, fire, sheriff, and rescue units. Utilized appropriate equipment to perform job duties such as computer, two-way radios, telecommunications device for the deaf (TDD), as well as related dispatch and recording equipment. Handled entries,updates, and removals for NCIC/III/KCJIS records. Preformed pre-arrival medical instructions for medical related calls. Also handled jail duties including jail checks, transporting inmates, and admitting female prisoners.


Natalie Yardley’s Education

  • MidAmerica Nazarene University

    Bachelor of Arts, Management and Human Relations, 20052006

  • Jacksonville State University

    Professional Certificate, Public Safety Communications, 20022004

  • Highland Community College

    Emergency Medical Technician 20032003

    Emergency Medical Technician Basic Training

  • Northeast Kansas Technical College

    Computer Repair Technology 20002001

  • Highland Community College

    General Studies 19941998

  • Missouri Western State College

    Criminal Justice, Legal Studies 19921993

  • Highland Community College

    Genreal Studies 19911992


Additional Information

Natalie Yardley’s Interests:

New technology, social media, financial planning, travel, independent films, motorcycles.

Natalie Yardley’s Groups:

Phoenix Media Makers, Arizona Podcamp Planning Commitee,


Natalie Yardley’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

Public profile powered by: LinkedIn

Create a public profile: Sign In or Join Now

View Natalie’s full profile:

  • See who you and Natalie Yardley know in common
  • Get introduced to Natalie Yardley
  • Contact Natalie Yardley directly

View Full Profile