functional analyst lead, at Starbucks Coffee Company; English Language Instructor - Cartus
Greater Seattle Area
functional analyst lead, at Starbucks Coffee Company; English Language Instructor - Cartus
Greater Seattle Area
(Public Company; 10,001 or more employees; SBUX; Retail industry)
April 2008 — Present (5 months)
Supporting BUIT team in the strategy, design, development and implementation of Starbucks Loyalty Program.
(Public Company; 10,001 or more employees; SBUX; Retail industry)
April 2007 — April 2008 (1 year 1 month)
Worked with a team on delivering new enterprise reporting system to North America field operators using MicroStrategy.
(Public Company; 10,001 or more employees; JWN; Retail industry)
December 2006 — April 2007 (5 months)
managed legacy order processing system for nordstrom.com
(Public Company; 10,001 or more employees; JWN; Retail industry)
February 2000 — December 2006 (6 years 11 months)
Production Support/Susatainment Manager for multi-terabyte customer data warehouse. Support of CRM, BI and Analytic tools. Highly focused on privacy and security of customer information as well as integral involvement in internal and external audits (pci, sarbanes oxley, glba) and compliance initiatives - federal and state do not call, as well as email CAN-SPAM.
(Public Company; 10,001 or more employees; JWN; Retail industry)
1994 — 2000 (6 years)
credit analyst, regional auditor
(Public Company; 10,001 or more employees; JWN; Retail industry)
1990 — 1994 (4 years)
Front line sales, department manager.
MA, Education, 2007 — 2010 (expected)
BA, Psychology, 1989 — 1997
Starbucks Black Partner Network (BPN) - Leadership Position
USTA - Women's Team Captain