
User Experience Consultant at various companies
India

User Experience Consultant at various companies
India
Natalie Buda Smith has 19 years of experience developing user experiences and strategies for Fortune 200 companies. She is adept at user-centered design, including strategy, user research, interaction design, and enterprise information architecture.
Over her career, Natalie has served in a diverse set of roles from strategy and project management to user research and interaction design. This gives her an understanding of how the user experience fits into the full development lifecycle and how it affects all aspects of development. She is prominent in professional communities and has been a presenter and reviewer for ACM’s SIGGRAPH, the Usability Professionals Association, and Adaptive Path’s User Experience Week.
customer research, user research, usability, heuristic assessment, user experience design, organizational change management and adoption, governance, content management systems, information architecture, interaction design, Web strategy, user interface design, user experience management, creative direction
(Internet industry)
July 2008 — Present (1 year 5 months)
Serve as a consultant on multiple engagements in India and the U.S., in the roles of web strategist, information architect, usability consultant, and content management consultant.
Clients include, but not limited to: George Washington University, Society of Human Resource Management, Human Factors International, Association of American Medical Colleges, St Jude Medical and The Institute of Medicine.
(Privately Held; 11-50 employees; Internet industry)
March 2004 — July 2008 (4 years 5 months)
A senior consultant on a variety of projects including National Public Radio, Chemonics International, the American Association of Medical Colleges, General Dynamics, The Washington Post Company, Wolf Trap Foundation for the Performing Arts, U.S. House of Representatives and the U.S. Department of State. Managed a department of 20 user experience consultants, including: information architects, interaction designers, visual designers, user researchers and content strategists. Also served as a Managing Director for the company, guiding strategies for the development and growth of the company.
(Internet industry)
August 2001 — March 2004 (2 years 8 months)
Served as a consultant on multiple engagements throughout the Washington D.C. area, in the roles of UX manager, creative director, information architect, usability consultant, content management consultant, project manager, and web developer.
Clients included, but not limited to: AARP, Caldwell-Beebe Interiors, Congressional Quarterly Publishing, Discovery Channel, EDS, Family Health International, Library of Congress, Nextel, k12.com and The Washington Post.
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
August 1999 — August 2001 (2 years 1 month)
At IBM's Center for eBusiness Innovation, I built and managed a team of 30 user experience consultants while leading user experience engagements on projects for clients, including Dow Corning, Johnson & Johnson, The World Bank, Blue Cross Blue Shield, and the U.S. Mint.
I have been a presenter for ACM’s SIGGRAPH, the Usability Professionals Association, and Adaptive Path’s User Experience Week; and teach in Georgetown University’s Culture, Communication and Technology graduate program.
Usability Professionals Association, Information Architecture Institute