Principal, MyServiceMonitor, LLC
Greater New York City Area
Principal, MyServiceMonitor, LLC
Greater New York City Area
An experienced IT executive with 30 years in the Information Technology industry, having worked within the service delivery management space from all vantage points -- the supplier side, as a customer, and as a consultant. Mr. Worthington has been involved in IT Service Management since 2000, is an ITIL Expert, a PMP and provides fully accredited Certification instruction.
Developed ITSM On-Ramp™ Services that can be utilized by customers, consultants and/or technology suppliers to help accelerate the global momentum behind best practices and the ITIL framework. These services provide a step-by-step approach to implementation of IT service management (ITSM) based on ITIL guidance and leverage intelligent service monitoring concepts.
An independent ITIL consultant who has worked on numerous engagements with commercial and federal customers delivering assessment, training, and best practices deployment of ITIL and IT Service Management.
itSMFUSA (NY LIG)
PMI (NJ Chapter)