
Trilingual Management, Marketing & Communications Professional with an emphasis in the Hispanic/Latino community
Greater New York City Area

Trilingual Management, Marketing & Communications Professional with an emphasis in the Hispanic/Latino community
Greater New York City Area
• Trilingual business professional with over 16 years of managerial experience including at the world’s largest arts organization and the world’s largest NYSE listed parking and transportation management company.
• Proven asset in personnel and projects management, training, motivating, while improving productivity and customer relations; rewarded with continuous promotions.
• Demonstrated ability to multitask; clearly shown by working full-time, while acquiring a Bachelors and Masters degrees full-time and maintaining a 3.9 GPA.
• Excellent interpersonal skills, problem-solving skills, and customer service.
Manny specializes in Management, Marketing and Communications. Manny is trilingual, creative and a strategic thinker, who loves to learn and continues to challenge himself.
(Non-Profit; 5001-10,000 employees; Non-Profit Organization Management industry)
January 2009 — Present (11 months)
(Non-Profit; Performing Arts industry)
January 2008 — May 2009 (1 year 5 months)
Marketing & Communications Department
(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)
June 2008 — December 2008 (7 months)
(Non-Profit; 501-1000 employees; Performing Arts industry)
July 2007 — January 2008 (7 months)
Marketing & Communications Department
(Non-Profit; 501-1000 employees; Performing Arts industry)
March 2005 — July 2007 (2 years 5 months)
Marketing & Communications Department
(Non-Profit; 501-1000 employees; Performing Arts industry)
June 2003 — March 2005 (1 year 10 months)
(Non-Profit; 11-50 employees; Performing Arts industry)
April 2000 — June 2003 (3 years 3 months)
Supervised the ticket operations box office including building, selling and settling events on computerized ticketing systems and customer service. Daily maintenance and internal reports on subscription and individual events and handled five subscription series at various venues in Florida. Created new and impressive ad campaigns, including innovative and hip graphic design of flyers, posters and merchandise for upcoming events.
(Public Company; 5001-10,000 employees; Facilities Services industry)
September 1991 — December 1999 (8 years 4 months)
I actually started out as a cashier and quickly moved up the ladder:
1/99 – 10/99 Area Manager – Coral Gables, FL
9/96 – 1/99 Project Manager – Miami, FL
5/95 – 9/96 Assistant Manager – Miami, FL
11/91 – 5/95 Supervisor – Miami, FL
Here is a brief summary of my job duties:
Collaborated with owners and management companies of different properties as the Public Relations person in Coral Gables becoming the main link between my corporation and the city. Managed over 90 employees at 12 different locations, personnel development, accounts payable and receivable, acquiring and maintaining locations and clients.
MBA , General Management , 2006 — 2007
3.9 GPA
1991 — 1998
3.4 GPA
1987 — 1991
National Society of Hispanic MBA's - NSHMBA
Florida International University Alumni Association
New York Event Planners Member - NYEP
Metropolitan College of New York Alumni - MCNY