
Manager - Product Experience at Cisco
Bangalore Area, India

Manager - Product Experience at Cisco
Bangalore Area, India
- Over 13 years experience in leading & managing User Experience, Front-end Development & Design driven Product innovation/management for Web, Web 2.0, Desktop & Mobile (iPhone, Blackberry Tour, Storm & Motorola Droid) products
- Bachelor's Degree in Visual Communication and Master's Diploma in Business Administration (Marketing)
- Expertise in evangelizing & implementing user-centric design processes, guidelines, UI patterns etc.,
- Experienced in defining product requirements, gathering user requirements through user & stakeholder interviews.
- Effectively reviewed, analyzed and mapped business requirements to design strategies through prototype-design, validation and iteration. Also planned, facilitated, data-logged usability-lab tests with end-users and proposed design recommendations.
- Thorough exposure to Six Sigma, Velocity and Agile development life cycles
- Exposure to front-end technologies like XHTML, CSS, iPhone SDK, DOM, JavaScript & client-sided scripting for Web 2.0 Applications
- Evangelized usability within and across organizations. Conducted live-demos/workshops/training programs on usability, Web 2.0 Layouts, at educational institutions and unConferences
- Organized multiple Conferences (World Usability Day events) & Unconferences ( Bangalore Barcamps and dCamps)
Blog & Life-stream > http://muthuonline.com
iPhone, Blackberry Storm Application Design & Development, User Experience Design, Product Stewardship, Product Requirements Definition, Social Media, Social Software, CSS, User Research, Interaction Design, UI Architecture, AJAX frameworks, Mobile , Trend Analysis, Web 2.x, Online Collaboration, SaaS et al
(Public Company; CSCO; Computer Networking industry)
July 2008 — Present (1 year 5 months)
Responsible for defining and managing the product experience of on-demand SaaS based web 2.0 and mobile applications, in the online collaboration domain. Additionally manage front end development and participate in product management/stewardship activities.
(Public Company; 10,001 or more employees; JAVA; Computer Hardware industry)
January 2006 — July 2008 (2 years 7 months)
Involved in Object Modeling, UI-Architecture, User Research and Interaction Design for Java Enterprise System (Java ES) products targeted at 'System Administrators'. Also involved in designing Web 2.0 components & widgets.
(Public Company; 10,001 or more employees; HON; Aviation & Aerospace industry)
August 2004 — January 2006 (1 year 6 months)
Involved in User Requirements, Prototyping, UI Assurance and Usability testing of Web and Desktop Applications in the Engg IT, Aerospace and Automated Control Systems domains.
Developed a Velocity Product Development framework through effective re-use of CSS and aspx files, based on design patterns and reduced web application design & development time by 40%
Trained in Metrics based Management through DFSS (Design for Six Sigma) program.
(Public Company; SIFY; Information Technology and Services industry)
1999 — 2004 (5 years )
(Privately Held; 11-50 employees; Information Technology and Services industry)
November 1998 — December 1999 (1 year 2 months)
(Internet industry)
January 1998 — October 1998 (10 months)
Post Graduate Diploma in Business Administration , Marketing , 2004 — 2006
BS , Visual Communication , 1993 — 1996
Collaboration, Social Business Networking, On Demand Software, Enterprise 2.0, SaaS, Mobile Experience Design, Online Business Communities, User Experience, Product Design, Research, Web 2.0
UPA Bangalore, dCamp Bangalore, CHI Bangalore, BarCamp Bangalore, Bangalore Usability
Bubka Award, Satyam-Infoway, Chennai : 2000
Individual Excellence Awards, Honeywell, Bangalore : 2004