
Lead - Product Experience at Cisco WebEx
Bangalore Area, India

Lead - Product Experience at Cisco WebEx
Bangalore Area, India
- 12 years experience in leading & managing User Experience & design driven Product Innovation for web, web 2.x & desktop products
- Bachelor's Degree in Visual Communication and Master's Diploma in Business Administration (Marketing)
- Expertise in evangelizing & implementing user-centric design processes, guidelines, UI patterns et al
- Experienced in gathering user requirements through user & stakeholder interviews.
- Effectively reviewed, analyzed and mapped business requirements to design strategies through prototype-design, validation and iteration. Also planned, facilitated, data-logged usability-lab tests with end-users and proposed design recommendations.
- Thorough exposure to Six Sigma, Velocity and Agile development life cycles
- Exposure to front-end technologies like XHTML, CSS, DOM, JavaScript & client-sided scripting for Rich Web Applications
- Evangelized usability within and across organizations. Conducted live-demos/workshops/training programs on usability, Web 2.0 Layouts, at educational institutions and unConferences
- Active blogger. Organized multiple Conferences (World Usability Day events) & Unconferences ( Bangalore Barcamps and dCamps)
Blog & Life-stream > http://muthuonline.com
Social Media, Social Software, CSS, User Research, Interaction Design, UI Architecture, AJAX frameworks, Mobile , Trend Analysis, Web 2.x, Collaboration, SaaS et al
(Public Company; 1001-5000 employees; webx; Computer Software industry)
July 2008 — Present (2 months)
Responsible for defining the product experience for collaborative, on-demand SaaS based web 2.0 applications
(Public Company; 10,001 or more employees; JAVA; Computer Hardware industry)
January 2006 — July 2008 (2 years 7 months)
Role : Experienced Individual Contributor
Involved in Object Modeling, UI-Architecture, User Research and Interaction Design for Java Enterprise System (Java ES) products targeted at 'System Administrators'. Also involved in designing Web 2.0 components & widgets.
(Public Company; 10,001 or more employees; Aviation & Aerospace industry)
August 2004 — January 2006 (1 year 6 months)
As an Experienced Individual Contributor, was involved in User Requirements, Prototyping, UI Assurance and Usability testing of Web and Desktop Applications in the Engg IT, Aerospace and Automated Control Systems domains.
Developed a Velocity Product Development framework through effective re-use of CSS and aspx files, based on design patterns and reduced web application design & development time by 40%
Trained in Metrics based Management through DFSS (Design for Six Sigma) program.
(Public Company; Internet industry)
1999 — 2004 (5 years)
(Privately Held; 11-50 employees; Information Technology and Services industry)
November 1998 — December 1999 (1 year 2 months)
(Internet industry)
January 1998 — October 1998 (10 months)
Post Graduate Diploma in Business Administration, Marketing, 2004 — 2006
BS, Visual Communication, 1993 — 1996
Collaboration, Social Business Networking, On Demand Software, Enterprise 2.0, SaaS, Mobile Experience Design, Online Business Communities, User Experience, Product Design, Research, Web 2.0
UPA Bangalore, dCamp Bangalore, CHI Bangalore, BarCamp Bangalore, Bangalore Usability
Bubka Award, Satyam-Infoway, Chennai : 2000
Individual Excellence Awards, Honeywell, Bangalore : 2004