
Service Desk Analyst at Robert Half Technology
Greater Chicago Area

Service Desk Analyst at Robert Half Technology
Greater Chicago Area
Practical, hands-on and tinkering, computer experience since 1998. Professional experience as hardware/software/support technician in various roles in retail and office environments since 2002. Primary tasks have included end user desktop support, installation and maintenance of structured cable networking, hardware installation/maintenance, consumer wireless network installations, etc. A+ certified.
Corporate and end-user desktop support. Network installation. Extensive computer and technology hardware experience.
(Partnership; Law Practice industry)
September 2009 — Present (3 months)
Phone support for multinational corporate law firm rolling out upgrades to Windows XP SP3 and Office 2007 to all users.
(Privately Held; Outsourcing/Offshoring industry)
September 2009 — Present (3 months)
Phone support for multinational corporate law firm rolling out upgrades to Windows XP SP3 and Office 2007 to all users.
(Public Company; Staffing and Recruiting industry)
September 2009 — Present (3 months)
Phone support for multinational corporate law firm rolling out upgrades to Windows XP SP3 and Office 2007 to all users.
(Non-Profit Organization Management industry)
January 2009 — Present (11 months)
Performing local computes and network support for Child Evangelism Fellowship Chicago office and staff.
Consulting on technology services, implementation, and support of all technologies used by the organization.
Business Management 2005 — 2006
BS Business Admin, Computer Info Systems , 2005
Business Administration September 2002 — June 2003