
Manager, Testing | Quality & Security, IT Systems at Brac Bank Limited
Bangladesh

Manager, Testing | Quality & Security, IT Systems at Brac Bank Limited
Bangladesh
Over last 5+ years of full time employment in different software companies, I have 3+ years of experience working in Software Quality Assurance & Testing and about 2 years in PHP based web development. I have experience on testing different type of business solutions in web application and desktop application. (e.g.: - Content Management Systems, Network Management Systems, Graphical Effect Development IDE's, Online Portals, Accounting Systems, Messengers and Messenger SDK's etc.)
I have experience in managing a 24/7 Support Team of DingoTel (www.dingotel.com) where 10 support representatives used to work in roster. I have experience in managing development teams, then planning according to the requirements and release plans. I have to manage the Release management and client supports most often.
I had experienced working with Rightscale while working for Surrge.com.
(Privately Held; Banking industry)
July 2009 — Present (5 months)
(Research industry)
October 2005 — Present (4 years 2 months)
SQABD (www.sqabd.com) is a user group that is determined to improve the Software Industry in Bangladesh. It is not just about Software Quality Assurance and Testing. Our goal is to Build Better Software. We discuss interesting topics, issues and experiences on development, testing, process, automation, planning, productizing and more.We believe that two approaches need to be combined to build better software:
* By supporting the development of high quality software
* By assuring the required quality attributes during the development of high quality software
We believe that the project team as a whole is responsible for the quality and success of a software project. We are focused on the viable achievement of software quality with a practitioners approach, instead of certain process models or standards.We believe that software development will always be difficult and so it can only be feasible with skilled knowledge workers in the project team.
(Privately Held; Computer Software industry)
July 2008 — June 2009 (1 year )
- Responsible for ensuring execution of company-wide QA process, standards and practices within team and organization.
- Leading the QA Team and ensuring the QA procedures for different products (e.g: Eyeball Messenger SDK for Windows + Windows Mobile + iPhone and Custom Messengers for different clients and EyeballChat.)
- Analyzing the effectiveness of requirements and functional specifications and prepare test matrices with different scenarios.
- Identify risk, missing link in product requirements & coordinate accordingly with the product
owners.
- Identify the scope of Manual tests and test Automations.
- Engage in full software testing using a variety and a mix of manual and automated techniques.
- Reviewing the test cases and monitoring the test executions.
- Bug advocacy and Test Reporting.
- Release Management.
- Technical Support Management
(Privately Held; Computer Software industry)
February 2006 — June 2008 (2 years 5 months)
- Client requirement analysis, validation and communications.
- Define Test Scopes, Test Matrices and sometimes Test Cases.
- Manage Test Executions (e.g.: Smoke/Sanity Test, Feature Test, Integrated Test, Browser Compatibility Test, Regression Test etc.).
- Defect reporting, review and advocacy.
- Training new Test team members.
- Release Management
Major contributions on following projects:
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1. Surrge [www.surrge.com]:
Had to lead this team, ensure testing and QA tasks, the client communications and release management at a time.
2. VFXEdit – Electronic Arts, Inc. , USA [www.ea.com]:
Had to test the library files and match with the Requirement Docs and validate the tests.
3. SmartRecovery – CYA Technologies, CT, USA [www.cya.com]:
Had to test certain subproducts using Mercury test management tool.
4. Eclipse™ - Covergence, Inc. USA [www.covergence.com]:
Had to maintain the test team for Regression Tests, explore new Exploratory tests and develop new Test Scenarios and Test
Reports.
5. Alliant IT CRM – Dnutch Associates Inc. USA. :
Had to lead the Test Team for finding more bugs and report on each and every frequent builds on adhoc basis.
All these projects I worked here are for different US based clients. All the client communication, conferences have to maintain according to my responsibilities.
(Partnership; 1-10 employees; Computer Software industry)
March 2005 — February 2006 (1 year )
Developing and Testing several web projects and verifying their integration. Reporting issues or defects in the Project Management Tool and defect advocacy with the programmers for the resolution. Had to test shopping carts, module integrations in different websites and portals.
All these projects were for different US based clients. So had to maintain client communication, conferences accordingly.
(Partnership; 11-50 employees; Computer Software industry)
August 2004 — February 2005 (7 months)
Testing and Writing User Manual for an Accounting System for Interspeed Advertising (an Ogilvy agency), Bangladesh. Exploratory Testing, Bug Reporting and Report generation was for this Accounting System.
Managing a team for 24/7 Technical Support of DingoTel for EdgeWare Computers, Atlanta, GA, USA (www.dingotel.com) and Conducting necessary trainings and guiding. Monitoring regular progress and time scheduling. DingoTel is a internet telephony service provider as like as Skype.
Communication, conference and support had to be maintained with the US client directly.
(Educational Institution; 11-50 employees; Research industry)
October 2003 — July 2004 (10 months)
SDC (Software Development Center) of East West University - where we worked on several professional developments for HSBC, BASIS ( softexpo portal ) and for Automation of Acid Survival Foundation etc.
Developing and customizing web components for several web applications and leading the junior student developers for several outsourced web based developments. (e.g.: Web Portals, e-Commerce site development, maintenance, shopping cart integrations, Open Source Package customization etc.)
All these projects were for local industry, bank etc.
Updated news on Technology, Research and Consulting, Testing and Reviewing, Playing Computer Games, Photography, Traveling new places.
1) Software Testing Consultancy in SECL (www.spectrum-bd.com) - As a SQABD (www.sqabd.com) Testing Consultant in 2007.
2) Reviewer of "PHP Data Object" published by PACKT Publishing, UK (www.packtpub.com). ->[ ISBN-10: 1847192661 + ISBN-13: 978-1847192660 ]
3) Moderator of Technical Communities
--- SQABD (www.sqabd.com)
--- phpExperts (www.phpxperts.net)
--- GameXpertsBD Group