User Experience Designer at Minitab
State College, Pennsylvania Area
User Experience Designer at Minitab
State College, Pennsylvania Area
• Server Applications: Symantec Antivirus Corporate Edition, Symantec Backup Exec, Microsoft SQL Server, IIS, Microsoft Exchange 2003, AD, DNS, DHCP, WSUS, RIS
• Network: Manage switches, routers, firewall, VPNs, Wireless Access Points, Group Policy, login scripts
• Helpdesk: Windows desktops, Microsoft Office, Printers, Internet, etc.
• Internet/Web: Domain name management, Web design
MCSE: 5 of 7 exams passed; 70-270, 70-290, 70-291, 70-293, 70-294 (June, 2007)
(Privately Held; Computer Software industry)
May 2009 — Present (3 months)
Turning good to Great.
(Privately Held; Computer Software industry)
January 2008 — April 2009 (1 year 4 months)
Provide phone and email-based support to end users.
(Privately Held; 11-50 employees; Information Technology and Services industry)
November 2002 — January 2008 (5 years 3 months)
Network Administrator: Purchase, configure, and manage servers, workstations, ProCurve switches, Cisco routers and other networking equipment. Desktop Support Specialist: Provide remote, on-site, and phone-based support for hardware and software. Provide training on policies, software, and processes. Web design and management. Project coordinator working with third-party companies on behalf of clients.
(Government Agency; 51-200 employees; Internet industry)
March 2000 — November 2002 (2 years 9 months)
Design and maintain County website, assess technology needs of non-profit agencies within the community and coordinate efforts to meet identified needs.
(Public Company; 11-50 employees; Internet industry)
November 1999 — March 2000 (5 months)
Determine customers website needs, design, develop, and maintain static and data-driven sites.
(Self-Employed; 1-10 employees; Internet industry)
January 1997 — November 1999 (2 years 11 months)
Design and maintain websites for customers, tutor users on computer basics, troubleshoot hardware and software.
Ideas, technology, web/internet, nano-technology, science, astronomy, history, experiencing and creating art, travel, adventure, movies, New York Jets, New York Yankees, New Jersey Devils, paintball
2006-2007 First Place, Online Communications: Awarded by United Way of Pennsylvania for best design of a local United Way website in PA: http://www.mjunitedway.org
2004-2005 First Place, Online Communications: Awarded by United Way of Pennsylvania for best design of a local United Way website in PA: http://www.mjunitedway.org
In both cases awards focused on the usual aspects of good form and functionality as well as the innovative tools and methods used to make updating the website easy for low-budget, non-profit, non-technical office staff.