Michael Pullen

Current

• Principal User Interface Designer at ITG (Investment Technology Group)

Past

• User Experience Product Manager at Application Security Inc
• Senior Interaction Designer and Product Management for Workforce Central at Kronos
• Senior Interaction Designer at Gomez

• UI Designer at Symmetrix/ Nextera
• Human Factors Engineer at Charles River Analytics

see less...

2 more...

Education

• University of Massachusetts at Amherst

Recommended

6 people have recommended Michael

Connections

200 connections

Industry

Computer Software

Michael Pullen’s Summary

Does your product have a world-class user experience? Designing the user experience requires the ability to influence an organization to balance utility, usability and aesthetics of products and services. I have been designing for over 10 years and understand the challenges to creating a world-class user experience. My style of designing is what leading product-design company IDEO calls a “Collaborator,” a person who brings eclectic groups of people together to solve problems or design products. I enjoy working with large, complicated applications that require synthesizing vast amounts of information into a clear vision as well as understanding the limits of technology, time and resources to come up with exceptional design solutions. I am a natural leader who leads using enthusiasm, knowledge, vision, and respect. Additionally, I have strong interests in the challenges to innovation and the idea of design as part of business strategy.

Michael Pullen’s Specialties:

interaction design, human factors, enterprise application design, web applications, information architecture, knowledge acquisition, user experience, information architecture, interaction architecture, innovative design techniques, understanding how users work and what they need

Michael Pullen’s Experience

• Principal User Interface Designer

  ITG (Investment Technology Group)

  (Public Company; 1001-5000 employees; ITG; Computer Software industry)

  August 2007 — Present (1 year 1 month)

  Detailed Designs
  Create UI specification documents
  Communicate design across cross functional groups
  Translate the business analyst and product manager requirements into designs for user interface developers
  
  High & Midlevel Designs
  Document product requirements
  Design user-centric interaction
  Prototype user experience
  Document and communicate design of complex design applications
  
  User Research & Analysis
  Perform knowledge elicitation & engineering of complex businesses systems
  Create use case scenarios
  Identify business and user requirements
  Identify and verify personas
  
  Architecture
  Define vision and design direction
  Design information architecture
  Diagram application interaction models
  Document and enforce user interface guidelines across the suite
  Design of user interface components for reuse and consistency
  
  User Acceptance
  Perform user acceptance tests in 2-week iterations with high and low fidelity prototypes
  Conduct usability tests and analysis

• User Experience Product Manager

  Application Security Inc

  (Privately Held; 51-200 employees; Computer Software industry)

  July 2006 — August 2007 (1 year 2 months)

  Rebranded individual products into a suite release
  Managed the suite release of DbProtect
  Created marketing materials for brochures and sales presentations
  Defined the repackaging of the suite
  Redesigned the wesite to meet the new suite requirements
  Designed product interactions for new releases

• Senior Interaction Designer and Product Management for Workforce Central

  Kronos

  (Public Company; 1001-5000 employees; KRON; Computer Software industry)

  February 2001 — June 2006 (5 years 5 months)

  Led rebranding effort of the application suite
  Identified requirements and assisted in UI architectural decisions
  Provided vision for future product design initiatives
  Created and maintained consistency of user experience across suite
  Integrated design of purchased code into the suite for HR and Payroll
  Led product and screen design on 40+ projects
  User Tested application
  Maintained and Updated Personas and Use Case development
  Integrated design into an "agile" development methodology

• Senior Interaction Designer

  Gomez

  (Privately Held; 51-200 employees; Internet industry)

  August 1999 — February 2001 (1 year 7 months)

  Performed consulting services to review, critique and consult on Web architecture, interaction design and content development and delivery to leading online financial services and retail internet companies
  Designed GomezPro.com as well as subsites to Gomez.com and other internal sales applications.

• UI Designer

  Symmetrix/ Nextera

  (Privately Held; 51-200 employees; Management Consulting industry)

  June 1996 — August 1999 (3 years 3 months)

  Led an 8-person analysis and design team to collaboratively create a new health benefit management system for a 6 million-member national health insurer
  Led a 6-person analysis and design team to create a customer service system for a national home health care company

• Human Factors Engineer

  Charles River Analytics

  (Privately Held; 11-50 employees; Defense & Space industry)

  May 1995 — June 1996 (1 year 2 months)

  Performed knowledge elicitation tasks on MOUT operations in the army. Designed an intelligent tutoring system for an unencumbered virtual reality system.

Michael Pullen’s Education

• University of Massachusetts at Amherst

  MS&BS, Industrial Engineering/ Operations Research & Human Factors, 1988 — 1995

Additional Information

Michael Pullen’s Groups:

Voting Member of the HFES - Human Factors and Ergonomics Society,
NECHFES - New England Chapter of Human Factors

•    Interaction Design Association
•    University of Massachusetts at Amherst Alumni
•    Kronos Alumni

Michael Pullen’s Contact Settings

Interested In:

• career opportunities
• new ventures
• job inquiries
• business deals
• reference requests
• getting back in touch