Marcin Plazewski

Past

Information Analyst/Engineer at EDS, an HP Company
IT Specialist at PTC 'ERA' (T-Mobile Poland)
IT Specialist at PTC 'ERA' (T-Mobile Poland)

IT Helpdesk/Technical Support Team Member at Edipresse Polska
IT Helpdesk/Technical Support at Marek Peryt's Academy

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2 more...

Education

Professional internal training provided by EDS
Professional training sponsored by PTC 'ERA'
7th Juliusz Slowacki Secondary School in Warsaw

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Recommended

30 people have recommended Marcin

Connections

500+ connections

Industry

Information Technology and Services

Websites

My Jobster profile

Marcin Plazewski’s Summary

I am interested in positions in Canada (preferably), US, EU, Australia or NZ.

IT Specialist with 9+ year corporate experience at PTC ‘ERA’ (T-Mobile Poland) and EDS (Telecom New Zealand account) including 5 years of IT Billing/Rating systems support (BSCS, Kenan Arbor Subject Matter Expert), collection/mediation (EHPT BMP, Billdats), roaming (TAP, CIBER, TADIG tests), ITIL and SOX compliance, working in Windows and UNIX environments (shell scripting), batch processing (UC4), MS/Oracle SQL (TOAD, SQL*Plus), fault/dispute, service and change management (tracking tools, corporate procedures).

==>> marcin.plazewski@gmail.com <<==

Marcin Plazewski’s Specialties:

SQL, UNIX, shell scripting, billing, rating, mediation, LHS BSCS, Kenan Arbor, TOAD, GSM, CDMA, CDR, roaming, TADIG, ASN.1, TAP3, CIBER, UC4, EHPT BMP, Billdats, SOX, Oracle, MySQL, MSSQL, Linux, Windows, Active Directory, print server, HTML, PHP, Apache, LAMP, CMS, SharePoint, ClearCase, ClearQuest, StarTeam, Unicenter AHD, PeopleSoft CRM, Remedy, VMware, SMS, Citrix, Legato, HP OpenView, etc.

It's just a list of major technologies, methods and tools. Ask for particulars.

Marcin Plazewski’s Experience

Information Analyst/Engineer

EDS, an HP Company

(Public Company; HPQ; Information Technology and Services industry)

August 2006 — May 2009 (2 years 10 months)

Based in Wellington, New Zealand. Direct hire.

Telecom NZ mobile (CDMA) billing and business area application support, general fault, change and service management for existing CDR Billing production application suite (Billdats & Kenan Arbor) having a multitude of inter-dependencies with other applications including ICMS, Intec’s Inter-mediatE and Singl.eView via interfaces.

Arbor Subject Matter Expert. Responsibility for day-to-day BAU rating, billing and roaming production issues incl. trouble-shooting/fault analysis, co-ordination and liaison with service providers (including EDS in-house teams and 3rd parties e.g. TSI-Syniverse clearing house etc), preparation and maintenance of fault documentation, ITIL and SOX compliance, maintenance of application information via in-house tools (SLA-driven problem, service and change management) as well as development and providing regular reports and metrics.

http://www.eds.com/about/locations/newzealand/
http://www.telecom.co.nz/
IT Specialist

PTC 'ERA' (T-Mobile Poland)

(Public Company; 1001-5000 employees; PMTC; Computer Software industry)

October 2004 — July 2006 (1 year 10 months)

As part of the 3rd level BSS Unit, I was responsible for GSM/GPRS/UMTS rating/billing systems operation (LHS BSCS, EHTP BMP, Infranet), day-to-day BAU and 24/7 on-call standby maintenance, problem and service management as well as change deployment into production according to several SLAs, configuration of BMP and UC4 jobs, multitude of billing tests, liaison with Roaming Unit in TAP processing, performing TADIG tests (signing Test Certificates on behalf of 'ERA'), roaming billing operation, communication with data clearing houses (EDS, MACH), roaming billing issues, analyzing rating trends and KPI's, preparing reports, reviewing project documentation and procedures, providing sole support for several systems incl. e.g. debt collecting and IVR account balance.

I was also responsible for MS SharePoint Portal (175 sites, 8000 documents, dozens of users) and for liaison with MS developers.

http://www.era.pl/
IT Specialist

PTC 'ERA' (T-Mobile Poland)

(Telecommunications industry)

July 2000 — September 2004 (4 years 3 months)

Full-time, permanent. Direct hire. Warsaw, Poland.

As part of the 2nd level IT Technical Support Unit I was responsible for overall PC technical support according to the ITIL and ISO specifications, Service Level Agreements and corporate procedures. Responsibilities included hardware, software (multitude of business applications) and user maintenance of over 3000 PCs (Dell) using corporate tools (problem tracking applications, MS SMS, Citrix, TNG, Ghost, Legato Networker and many more). I was also involved in several software test and mass deployment inter-department projects.

As sole printer support SME for the entire corporation, I was also responsible for over 350 HP/Xerox/OCE/Lexmark printers - configuration, server drivers updates, liaison with suppliers etc.

My biggest achievement was a corporate scale painless print servers migration project (from old Windows NT4 to new Windows 2000 servers) involving planning, co-ordination and team management.

http://www.era.pl/
IT Helpdesk/Technical Support Team Member

Edipresse Polska

(Privately Held; Media Production industry)

March 2000 — June 2000 (4 months)

Temporary role in Warsaw Poland. Direct hire.

ProNet acted as outsourced team providing helpdesk service focused mainly on Edipresse Poland - Polish branch of an international publishing company, the second countrywide publisher in Poland, well known for titles such as 'Przyjaciolka', 'Viva!', 'Uroda', 'Dom&Wnetrze' etc.

Responsibility for supporting Edipresse Poland and several outer customers (Warsaw Polytechnic, sets of chambers and small companies) in general Mac/PC software, hardware and user maintenance, software and hardware inventory stocktaking, updating databases and hardware/network blueprints (Adobe Illustrator).

http://www.edipresse.com/Jahia/pid/68
http://www.pronet.pl/ofirmie/profile.php
IT Helpdesk/Technical Support

Marek Peryt's Academy

(Privately Held; 11-50 employees; Information Technology and Services industry)

August 1999 — October 1999 (3 months)

Temporary role in Warsaw, Poland. Direct hire.

Sole responsibility for network maintenance (token ring), hardware (IBM) and software (Suse Linux, OS/2, MS Windows) support and preparation for sale (pre-installation and testing) , PC/voltmeter interface driver tests, inventory stocktaking etc.

Marek Peryt (the owner) was a popular PC adviser and author of a computer-related TV program and video guide publications in the 1990s.
The company acted as a PC school for beginners, IBM franchisee, Microsoft's certified partner and specialized interfaces supplier for academic research centers.

http://www.perytnet.pl/ (currently closed)

Marcin Plazewski’s Education

Professional internal training provided by EDS

2006 — 2008

Multitude of internal courses provided by EDS:
- Numerous induction courses
- Information Technology Infrastructure Library (ITIL)
- Root Cause Analysis: Putting RCA In Practice
- Introduction to Telecommunications
- Oracle SQL and SQL*Plus
- PL/SQL Fundamentals
- Using PL/SQL with an Oracle Server
- Maintaining and Securing Data in SharePoint 2003
- Incident Management Process
- Problem Management Process
- Change Management Process
- Analyzing Project Risk
- Security Awareness
- Key to Security and Privacy
- Privacy and Data Protection
- ClearQuest and ClearCase User
- PeopleSoft CRM (CAMS) User
- Borland StarTeam 2005 User
- and more

Activities and Societies:

Volunteer on The Global Volunteer Day 2006 in Karori Wildlife Sanctuary
Professional training sponsored by PTC 'ERA'

2000 — 2006

Major courses sponsored by ERA:
- Implementing a Microsoft Windows 2000 Network Infrastructure (MS 2153);
- Unix for advanced users (Warsaw Polytechnic - Citcom)
- SQL - language for accessing Oracle databases (ComArch);
- Shell Programming for System Administrators (SUN SA-245);
- Developing basic Java-based web applications (Altkom).
- and multitude of internal courses.

Please also see my Brainbench certificates
(http://www.brainbench.com/transcript.jsp?pid=5924049).
7th Juliusz Slowacki Secondary School in Warsaw

secondary , general study , 1992 — 1996

1989-1993 member of the polish scouting organization
1993-1998 leader of own rock band (the biggest achievement: 2000-people gig)
1995-1997 volunteer and member of a liberal conservative party

Additional Information

Marcin Plazewski’s Websites:

My Jobster profile

Marcin Plazewski’s Interests:

personal growth, self development, IT, photography, movies, cinema, film editing, music, rock, jazz, blues, heavy metal, classical, electric guitar, drums, former leader of own rock band, telecommunications, developing database&web based applications, USA, Canada, New Zealand, Australia, SETI@home, astronomy, genealogy, history, politics, libertarianism, architecture, old cars, reading, Jeremy Clarkson, Clive Cussler, Stephen King, speedway, soccer, Monty Python, Globe Trekker, travelling, exploring, discovering, maps, weather, nature, connecting people, LinkedIn, networking, friends, family, and many more

Marcin Plazewski’s Groups:

GSM Association, SETI@era.pl, (processed over 24800 classic SETI@home workunits as an individual contributor), opennetworkers.info, goldenline.pl, LION, LinkedIn Open Networker, toplinked.com, MyLink500.com, Telecom Specialists